PublicInput Overview

PublicInput enhances community engagement for state and local governments by offering a unified platform to streamline interactions with residents. It addresses the challenges of disjointed engagement processes that can waste resources and erode trust. PublicInput's platform enables governments to gather public sentiment and feedback efficiently, providing immediate insights that aid in informed decision-making. This system eliminates the manual compilation of data, allowing for transparent documentation of the decision-making process. By fostering better communication and understanding, PublicInput supports governments in bringing awareness to public initiatives and making data-driven decisions, ultimately improving public engagement outcomes.

Use Cases

Customers recommend Engaging And Following Up, Lead Engagement, Community Building, as the business use cases that they have been most satisfied with while using PublicInput.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Contact List Management
  • Helpdesk Management
  • Advertisement
  • Workflow Management
  • Lead Qualification: Technographic
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using PublicInput.

Other priorities:

  • Improve Digital And Social Presence
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PublicInput Use-Cases and Business Priorities: Customer Satisfaction Data

PublicInput works with different mediums / channels such as Phone Calls.

PublicInput's features include Personalization, and Recording. and PublicInput support capabilities include 24/7 Support, AI Powered, Email Support, etc. also PublicInput analytics capabilities include Custom Reports, and Analytics.

PublicInput, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

PublicInput aids in boosting community engagement and communication for governments. Workload burdens are reduced through an integrated solution.

Comprehensive Insights on PublicInput Use Cases

How can PublicInput optimize your Engaging And Following Up Workflow?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well PublicInput solved their Community Management needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Government Administration

CASE STUDY North Carolina Department of Transportation (NCDOT)

PublicInput helped the North Carolina Department of Transportation (NCDOT) centralize data and standardize its public engagement process. NCDOT used PublicInput to connect consultants, improve data a...ccuracy, and automate outreach. The platform streamlined workflows, saved time, and enabled better communication with residents. NCDOT expanded its reach to new stakeholder groups and improved transparency in project planning and delivery.

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Government Administration

CASE STUDY City of Hendersonville, NC

PublicInput helped the City of Hendersonville, NC, boost community engagement for its Gen H Comprehensive Plan. The city used PublicInput to launch a survey, reaching over 9,600 residents and collect...ing 3,900 survey responses and 8,700 comments. More than 1,600 people subscribed for updates. The platform made it easy to organize feedback and grow resident relationships. Hendersonville saw strong growth in engagement and participation since using PublicInput.

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Government Administration

CASE STUDY Frederick County, MD

PublicInput helped Frederick County, MD improve community engagement. The county used PublicInput to reach non-English speakers and offer live translation in over 100 languages. Staff used the platfo...rm for surveys, public meetings, and budget planning. Residents could give feedback online, by phone, or in person. The county increased outreach to Spanish speakers and made meetings more accessible. Staff could track engagement and set priorities based on public input.

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Government Administration

CASE STUDY Genesee Transportation Council

PublicInput helped Genesee Transportation Council increase public engagement. The council faced low participation in its nine-county region. They used PublicInput to combine participant lists and sen...d targeted emails, reaching open rates up to 46%. They added more ways for people to join, like surveys, texts, voicemails, and meetings. This led to hundreds of comments, up from just dozens before. The council saw better participation and more voices in their transportation plans.

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Government Administration

CASE STUDY City of Rancho Cucamonga, CA

PublicInput helped the City of Rancho Cucamonga improve citizen engagement. The city faced challenges reaching a diverse population, including many non-English speakers. Using PublicInput, they used ...a mixed-mode approach for outreach and engagement. They built a subscriber list with over 5,000 residents and collected more than 11,000 survey responses for a city event. The platform made it easier for the city to connect with and inform residents.

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Government Administration

CASE STUDY City of Virginia Beach

PublicInput helped the City of Virginia Beach engage over 20,000 residents in city projects. The Communications Office used email, social media, public meetings, and an online hub to reach people. Au...tomated analysis and a resident database made it easy to track feedback and follow up. The city collected nearly 275,000 responses on topics like disaster relief and public art. A mobile-friendly site for a mural project got 7,300 participants and 2,483 email signups. This approach increased public trust and made engagement easier.

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Grow Your Business with the PublicInput Partner Program Webinar

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Peers used PublicInput for engaging and following up and lead engagement

PublicInput Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

3.77/5 ★

Read Reviews (12)
Analytics

3.61/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

3.77/5 ★

Read Reviews (12)
Analytics

3.61/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for PublicInput

Overall Risk Meter

Low Medium High

Top Failure Risks for PublicInput

PublicInput, Inc. Profile

Company Name

PublicInput, Inc.

Company Website

//publicinput.com

HQ Location

310 South Harrington Street Raleigh, North Carolina 27601

Employees

11-50

Social

Twitter

Financials

PRIVATE