Fulton County used Tyler’s Enterprise Data Platform to connect data across criminal justice, courts, and behavioral health systems. The county aimed... to reduce repeat arrests among people with mental illness and addiction. By integrating data from jails, health systems, and housing, they identified high-need individuals and diverted them to social services. The platform enabled real-time insights for judges, police, and health providers. Over 100 frequent arrestees were booked more than 2,000 times in three years, but the new approach helps redirect them from jail to care.
Iowa used Tyler's Data & Insights to track over $4. 26 billion in CARES Act funds. The state launched a...Pandemic Recovery Report in just three weeks, using Tyler’s platform to provide transparency and detailed financial reporting. The solution unified data from multiple agencies and enabled public access to COVID-19 expenditure information. Iowa reduced reporting time from 80 hours a week to just 30 minutes. The platform supports cross-agency analysis and helps meet federal reporting requirements.
City of Stockton, California
- Government Administration
- Large
Stockton, USA
Tyler Technologies' Enterprise Data Platform helped the City of Stockton become more data-driven. After emerging from bankruptcy, Stockton needed to... improve city services and communication. The city created an Office of Performance & Data Analytics and launched an open data portal using Tyler’s platform. Departments quickly adopted data-driven practices, improving service delivery and highlighting equity issues. Data now guides decisions in public works and policing, making city services smarter and more transparent.
State of Connecticut
- Government Administration
- Very Large
Hartford, USA
Tyler's Open Data Platform helped Connecticut respond to COVID-19. The state replaced static PDF reports with real-time online data. Portal... traffic rose 8–10 times during the pandemic. School districts used new health metrics to guide reopening for 500,000 students. Agencies shared data and collaborated using Tyler’s cloud-based solution. The platform made data accessible for the public, media, and local leaders.
City of Dyersburg
- Government Administration
- Small
Dyersburg, USA
Permitting & Licensing Pro helped the City of Dyersburg replace an inefficient software platform for permitting and code enforcement. The new system... unified data sharing and automated task routing, reducing manual work and paperwork. Staff now use digital permit applications, electronic plan review, and real-time dashboards. The city improved compliance, reduced delays, and lifted a large burden from staff. Residents and contractors benefit from self-service portals and faster service.
Dyersburg, Tennessee
- Government Administration
- Small
Dyersburg, USA
Permitting & Licensing Pro helped Dyersburg, Tennessee, move away from inefficient permitting and code enforcement software. The city automated everyday... processes, saving time and reducing paperwork. Staff now use self-service portals and digital tools to improve communication and compliance. Automated routing and GIS validation cut errors and speed up approvals. Dyersburg lifted a large burden and now performs duties more efficiently.
City of Dyersburg, Tennessee
- Government Administration
- Small
Dyersburg, USA
Permitting & Licensing Pro helped the City of Dyersburg, Tennessee, replace an inefficient software platform for permitting and code enforcement. The new system... unified data sharing and automated task routing, reducing manual work and paperwork. Staff now use digital permit applications, electronic plan review, and real-time dashboards. The city improved compliance, cut delays, and lifted a large burden from staff. Residents and contractors benefit from self-service portals and faster service.
Dyersburg, Tennessee
- Government Administration
- Small
Dyersburg, USA
Permitting & Licensing Pro helped Dyersburg, Tennessee, move away from inefficient software for permitting and code enforcement. The city automated... processes, reduced paperwork, and eliminated double data entry. Staff now use self-service portals and digital tools to improve communication and compliance. The new system cut delays and made it easier to track permits, licenses, and code enforcement cases. Dyersburg staff report a lighter workload and faster service for residents and contractors.
Utilities Case Studies and Customer Success Stories with Permitting & Licensing Pro
Rincon del Diablo Municipal Water District
- Utilities
- Small
Escondido, USA
Tyler’s software helped Rincon del Diablo Municipal Water District manage financial, personnel, and utility billing in one system. The district needed... a comprehensive enterprise resource planning solution. Tyler provided a single platform for finance, HR, and utility billing. The district saw benefits from having all key operations in one place. This improved efficiency and control for the water district.
