Oracle EBS CRM Overview
Oracle E-Business Suite (EBS) CRM is a cloud-based suite with integrated business applications for sales, service, and marketing. It helps streamline processes and manage costs and performance.
Use Cases
Customers recommend Lead Tracking, Relationship Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Oracle EBS CRM.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Oracle EBS CRM.
Oracle EBS CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle EBS CRM's features include Recording. and Oracle EBS CRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Oracle EBS CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...keeping track of resources, recording customer interactions, and calendar...." Peer review by User
Oracle EBS CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle EBS CRM
Top Industries
- Retail
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Oracle EBS CRM is popular in Retail, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Oracle EBS CRM Use Cases
Why is Oracle EBS CRM the best choice for Lead Tracking?
What solutions does Oracle EBS CRM provide for Relationship Management?
How does Oracle EBS CRM address your Helpdesk Management Challenges?
What solutions does Oracle EBS CRM provide for Engagement Management?
What solutions does Oracle EBS CRM provide for Contact List Management?
19+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Oracle EBS CRM solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Peers used Oracle EBS CRM for lead tracking and relationship management
Oracle EBS CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (36) |
Oracle EBS CRM Integrations
Oracle EBS CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Oracle EBS CRM
Overall Risk Meter
Top Failure Risks for Oracle EBS CRM
Oracle Corporation News
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Informatica has announced that its Master Data Management (MDM) SaaS and Intelligent Data Management Cloud platform will be available on Oracle Cloud Infrastructure (OCI). Informatica has also been named a preferred partner for data integration, governance, and MDM on OCI. This partnership expands data management options for Oracle Cloud customers.
OUR TELEKOM TO TRANSFORM DIGITAL EXPERIENCE WITH ORACLE
Our Telekom has selected Oracle for a digital transformation initiative to enhance customer engagement and accelerate product delivery in the Solomon Islands using Oracle Communications technology.
SONIFI Now Available on Oracle Cloud Marketplace
SONIFI is now available on the Oracle Cloud Marketplace, expanding its reach and accessibility for users.
Engineering and Construction Companies Lay the Groundwork for Growth and Innovation with Oracle Fusion Cloud Applications
Engineering and construction companies like Black & Veatch and Mortenson are using Oracle Fusion Cloud Applications to enhance productivity and efficiency by integrating finance, HR, supply chain, and customer experience data with AI capabilities.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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