Apparel & Fashion Case Studies and Customer Success Stories with NewStore Mobile POS

G-Star - Apparel & Fashion

NewStore helped G-Star launch a native shopping app. G-Star wanted to improve its mobile shopping experience but lacked in-house expertise. NewStore managed the app from implementation to ongoing upd...ates. After launch, G-Star saw app users engage 3 times more than web users. The app drove 33% of total ecommerce revenue and had a 7.5x higher conversion rate than the mobile website. Customers rated the app 4.9 stars on average.

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Marine Layer - Apparel & Fashion

NewStore helped Marine Layer unify its online and in-store shopping with an omnichannel platform. Marine Layer used NewStore for store inventory, POS, and order management. The company launched the p...latform on time across all stores. With NewStore, 15% of ecommerce orders now ship from stores, driving a 21% increase in sales. Store sales rose 11% from endless aisle and mixed cart orders. Marine Layer saw almost 1.5x more units per transaction compared to cash-and-carry sales.

Read more →

Veronica Beard - Apparel & Fashion

NewStore clienteling helped Veronica Beard improve its in-store and online shopping experience. The brand used NewStore's mobile POS and clienteling tools to connect associates with shoppers through ...personalized SMS outreach. In September 2023, the clienteling program achieved a 35% conversion rate, with 87% of sales happening in-store. Average order value increased by 1.26x for clienteling customers. Clienteling efforts drove 9% of all store sales from June to September 2023.

Read more →

G-Star RAW - Apparel & Fashion

NewStore Consumer App helped G-Star RAW boost its ecommerce business. The app now brings in 33% of total ecommerce revenue. Customers use the app 3 times more than the website. The app has a 7.5x hig...her conversion rate than mobile web. Almost half of first-year app users made a purchase. The app holds a 4.9 star average rating from users.

Read more →

Marine Layer - Apparel & Fashion

Marine Layer used the NewStore Omnichannel Platform to unify its online and retail store operations. The company wanted to give customers a smooth shopping experience across all channels. With NewSto...re, Marine Layer achieved 15% of ecommerce orders shipped from stores and saw a 21% increase in sales from store fulfillment. Store sales rose 11% from endless aisle and mixed cart orders. The platform helped Marine Layer grow and serve customers faster.

Read more →

Veronica Beard - Apparel & Fashion

NewStore helped Veronica Beard improve store sales with its mobile POS and clienteling features. Store associates used the NewStore Associate App to send SMS invites and offer personal service. In Se...ptember 2023, the clienteling program achieved a 35% conversion rate and 87% of these sales happened in-store. Clienteling led to a 1.26x increase in average order value. 9% of all store sales from June to September 2023 came from clienteling efforts.

Read more →

GANNI - Apparel & Fashion

NewStore helped GANNI, a global fashion brand, grow its customer data capture rate by 900%. GANNI replaced its old retail tech with the NewStore omnichannel platform. The solution combines mobile POS..., order management, inventory, and clienteling. Store associates now use only iPhones for sales, inventory, and fulfillment. GANNI manages inventory more responsibly and delivers better customer service.

Read more →

Golden Goose - Apparel & Fashion

NewStore helped Golden Goose launch the Golden Passport shopping app. The app offers exclusive features, push notifications, and interactive lookbooks. Golden Goose saw a 115% revenue increase in two... years. In-app conversion rates are over 3x higher than mobile web. App users generate nearly 3x more revenue per user and do 2x more sessions than mobile web shoppers. The app is now used in 40+ countries and has a 4.9 average rating.

Read more →

Lorna Jane - Apparel & Fashion

NewStore Unified Commerce Platform helped Lorna Jane achieve a 25% sales uplift. The brand replaced legacy systems with a mobile-first, cloud-based solution. Store associates now use iPads and iPhone...s for mobile POS, speeding up order fulfillment from hours to minutes. 20% of orders now ship from stores, and omnichannel features like BOPIS and endless aisle drive new revenue. Lorna Jane also integrates NetSuite and Talon.One for real-time inventory and promotions management.

Read more →

Marlies Dekkers - Apparel & Fashion

NewStore helped Marlies Dekkers launch a mobile shopping app. In the first year, the app drove 50% year-over-year growth and made up one third of online sales. The app achieved double digit conversio...n rates, twice as high as desktop. App revenue share remains above 15%, with 6-8x higher conversion than mobile web. Marlies Dekkers uses the app for exclusive offers and early access, boosting loyalty and customer lifetime value.

Read more →

Shoeby - Apparel & Fashion

NewStore Shopping App helped Shoeby, a leading fashion retailer, triple its conversion rate after switching from a custom-built app. Shoeby saw a 6x higher conversion rate compared to its mobile webs...ite. The app's share of total ecommerce revenue grew from 29% to 41% in one year. Customer reviews improved to an average of 4.8 stars. Shoeby now grows its mobile commerce business faster and expands internationally.

Read more →

Sweaty Betty - Apparel & Fashion

NewStore helped Sweaty Betty boost operational efficiency by 75%. The brand replaced its legacy POS with NewStore’s mobile-first solution. Sales associates now use handheld devices for checkout and s...tock management. Refunds and inventory tasks are faster and easier. Sweaty Betty’s in-store engagement is at an all-time high. The company can now focus on new store concepts and customer experience.

Read more →

UNTUCKit - Apparel & Fashion

NewStore Omnichannel Platform helped UNTUCKit unify its retail technology. The apparel brand grew from 5 to over 70 stores. Store associates now use mobile POS and endless aisle features. This reduce...d transaction time and made processes easier. UNTUCKit delivers better in-store and online experiences. The company sees more efficient and profitable stores.

Read more →

G-Star - Apparel & Fashion

NewStore helped G-Star launch a native shopping app. G-Star wanted to improve its mobile shopping experience but lacked in-house expertise. NewStore managed the app from implementation to ongoing upd...ates. After launch, G-Star saw app users engage 3 times more than web users. The app drove 33% of total ecommerce revenue and had a 7.5x higher conversion rate than the mobile website. Customers rated the app 4.9 stars on average.

Read more →

Marine Layer - Apparel & Fashion

NewStore helped Marine Layer unify its online and in-store shopping with an omnichannel platform. Marine Layer used NewStore for store inventory, POS, and order management. The company launched the p...latform on time across all stores. With NewStore, 15% of ecommerce orders now ship from stores, driving a 21% increase in sales. Store sales rose 11% from endless aisle and mixed cart orders. Marine Layer saw almost 1.5x more units per transaction compared to cash-and-carry sales.

Read more →

Veronica Beard - Apparel & Fashion

NewStore clienteling helped Veronica Beard improve its in-store and online shopping experience. The brand used NewStore's mobile POS and clienteling tools to connect associates with shoppers through ...personalized SMS outreach. In September 2023, the clienteling program achieved a 35% conversion rate, with 87% of sales happening in-store. Average order value increased by 1.26x for clienteling customers. Clienteling efforts drove 9% of all store sales from June to September 2023.

Read more →

G-Star RAW - Apparel & Fashion

NewStore Consumer App helped G-Star RAW boost its ecommerce business. The app now brings in 33% of total ecommerce revenue. Customers use the app 3 times more than the website. The app has a 7.5x hig...her conversion rate than mobile web. Almost half of first-year app users made a purchase. The app holds a 4.9 star average rating from users.

Read more →

Marine Layer - Apparel & Fashion

Marine Layer used the NewStore Omnichannel Platform to unify its online and retail store operations. The company wanted to give customers a smooth shopping experience across all channels. With NewSto...re, Marine Layer achieved 15% of ecommerce orders shipped from stores and saw a 21% increase in sales from store fulfillment. Store sales rose 11% from endless aisle and mixed cart orders. The platform helped Marine Layer grow and serve customers faster.

Read more →

Veronica Beard - Apparel & Fashion

NewStore helped Veronica Beard improve store sales with its mobile POS and clienteling features. Store associates used the NewStore Associate App to send SMS invites and offer personal service. In Se...ptember 2023, the clienteling program achieved a 35% conversion rate and 87% of these sales happened in-store. Clienteling led to a 1.26x increase in average order value. 9% of all store sales from June to September 2023 came from clienteling efforts.

Read more →

GANNI - Apparel & Fashion

NewStore helped GANNI, a global fashion brand, grow its customer data capture rate by 900%. GANNI replaced its old retail tech with the NewStore omnichannel platform. The solution combines mobile POS..., order management, inventory, and clienteling. Store associates now use only iPhones for sales, inventory, and fulfillment. GANNI manages inventory more responsibly and delivers better customer service.

Read more →

Golden Goose - Apparel & Fashion

NewStore helped Golden Goose launch the Golden Passport shopping app. The app offers exclusive features, push notifications, and interactive lookbooks. Golden Goose saw a 115% revenue increase in two... years. In-app conversion rates are over 3x higher than mobile web. App users generate nearly 3x more revenue per user and do 2x more sessions than mobile web shoppers. The app is now used in 40+ countries and has a 4.9 average rating.

Read more →

Lorna Jane - Apparel & Fashion

NewStore Unified Commerce Platform helped Lorna Jane achieve a 25% sales uplift. The brand replaced legacy systems with a mobile-first, cloud-based solution. Store associates now use iPads and iPhone...s for mobile POS, speeding up order fulfillment from hours to minutes. 20% of orders now ship from stores, and omnichannel features like BOPIS and endless aisle drive new revenue. Lorna Jane also integrates NetSuite and Talon.One for real-time inventory and promotions management.

Read more →

Marlies Dekkers - Apparel & Fashion

NewStore helped Marlies Dekkers launch a mobile shopping app. In the first year, the app drove 50% year-over-year growth and made up one third of online sales. The app achieved double digit conversio...n rates, twice as high as desktop. App revenue share remains above 15%, with 6-8x higher conversion than mobile web. Marlies Dekkers uses the app for exclusive offers and early access, boosting loyalty and customer lifetime value.

Read more →

Shoeby - Apparel & Fashion

NewStore Shopping App helped Shoeby, a leading fashion retailer, triple its conversion rate after switching from a custom-built app. Shoeby saw a 6x higher conversion rate compared to its mobile webs...ite. The app's share of total ecommerce revenue grew from 29% to 41% in one year. Customer reviews improved to an average of 4.8 stars. Shoeby now grows its mobile commerce business faster and expands internationally.

Read more →

Sweaty Betty - Apparel & Fashion

NewStore helped Sweaty Betty boost operational efficiency by 75%. The brand replaced its legacy POS with NewStore’s mobile-first solution. Sales associates now use handheld devices for checkout and s...tock management. Refunds and inventory tasks are faster and easier. Sweaty Betty’s in-store engagement is at an all-time high. The company can now focus on new store concepts and customer experience.

Read more →

UNTUCKit - Apparel & Fashion

NewStore Omnichannel Platform helped UNTUCKit unify its retail technology. The apparel brand grew from 5 to over 70 stores. Store associates now use mobile POS and endless aisle features. This reduce...d transaction time and made processes easier. UNTUCKit delivers better in-store and online experiences. The company sees more efficient and profitable stores.

Read more →
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Retail Case Studies and Customer Success Stories with NewStore Mobile POS

Clarks - Retail

NewStore helped Clarks upgrade its old retail technology. Clarks replaced 20-year-old POS systems with NewStore’s unified commerce platform. The rollout covered 512 stores in Europe, North America, a...nd the UK. Store associates quickly learned the new system and now serve customers better. The new platform improved in-store speed and efficiency. Clarks now has a flexible, modern retail system that supports growth.

Read more →

Vince - Retail

NewStore helped Vince, a global luxury retailer, modernize its technology stack and unify inventory, order management, and clienteling. Vince used NewStore's omnichannel order management system to gi...ve associates real-time inventory access on mobile POS devices. This enabled endless aisle sales, which made up 8% of total sales and 13% of in-store sales. Vince also used buy online pickup in-store, accounting for 3% of online orders, and fulfilled 38% of online orders with in-store inventory. The solution improved efficiency, reduced manual work, and created new revenue streams for Vince.

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Clarks - Retail

NewStore helped Clarks upgrade its retail technology in over 500 stores across 13 countries. Clarks replaced old point-of-sale systems with NewStore’s cloud-based unified commerce platform. The rollo...ut was fast and on schedule, making store operations quicker and more reliable. Store associates adapted easily to the new system, improving customer service. Clarks now has a flexible, future-proof setup that supports growth and innovation.

Read more →

Boardriders (ROXY brand) - Retail

NewStore Shopping App helped ROXY, part of Boardriders, reach new and loyal fans. 60% of app users were new buyers who had never shopped on the website. Customers who switched from the website to the... app spent 83% more. The app features rich content, loyalty tools, and easy navigation. ROXY used smart banners and exclusive promotions to drive downloads. The app earned a 4.8 star average rating and expanded to multiple countries.

Read more →

R.M.Williams - Retail

NewStore helped R.M.Williams upgrade to a mobile-first omnichannel platform. The brand replaced outdated systems with NewStore POS, combining order management and point of sale. Associates now use iP...hones for inventory lookup, checkout, and customer data capture. R.M.Williams achieved a 78% customer email capture rate, with 62% being new contacts. The new system made checkout faster and improved the customer experience across all retail channels.

Read more →

Clarks - Retail

NewStore helped Clarks upgrade its old retail technology. Clarks replaced 20-year-old POS systems with NewStore’s unified commerce platform. The rollout covered 512 stores in Europe, North America, a...nd the UK. Store associates quickly learned the new system and now serve customers better. The new platform improved in-store speed and efficiency. Clarks now has a flexible, modern retail system that supports growth.

Read more →

Vince - Retail

NewStore helped Vince, a global luxury retailer, modernize its technology stack and unify inventory, order management, and clienteling. Vince used NewStore's omnichannel order management system to gi...ve associates real-time inventory access on mobile POS devices. This enabled endless aisle sales, which made up 8% of total sales and 13% of in-store sales. Vince also used buy online pickup in-store, accounting for 3% of online orders, and fulfilled 38% of online orders with in-store inventory. The solution improved efficiency, reduced manual work, and created new revenue streams for Vince.

Read more →

Clarks - Retail

NewStore helped Clarks upgrade its retail technology in over 500 stores across 13 countries. Clarks replaced old point-of-sale systems with NewStore’s cloud-based unified commerce platform. The rollo...ut was fast and on schedule, making store operations quicker and more reliable. Store associates adapted easily to the new system, improving customer service. Clarks now has a flexible, future-proof setup that supports growth and innovation.

Read more →

Boardriders (ROXY brand) - Retail

NewStore Shopping App helped ROXY, part of Boardriders, reach new and loyal fans. 60% of app users were new buyers who had never shopped on the website. Customers who switched from the website to the... app spent 83% more. The app features rich content, loyalty tools, and easy navigation. ROXY used smart banners and exclusive promotions to drive downloads. The app earned a 4.8 star average rating and expanded to multiple countries.

Read more →

R.M.Williams - Retail

NewStore helped R.M.Williams upgrade to a mobile-first omnichannel platform. The brand replaced outdated systems with NewStore POS, combining order management and point of sale. Associates now use iP...hones for inventory lookup, checkout, and customer data capture. R.M.Williams achieved a 78% customer email capture rate, with 62% being new contacts. The new system made checkout faster and improved the customer experience across all retail channels.

Read more →
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Consumer Goods Case Studies and Customer Success Stories with NewStore Mobile POS

Burton - Consumer Goods

NewStore helped Burton with a digital transformation. Burton replaced legacy store systems with a single omnichannel platform. Store guides now use iPhone-based POS and have better access to inventor...y and customer data. Burton saved 60% time in inventory receiving. 8% of direct-to-consumer orders are now fulfilled from stores. Clienteling with NewStore led to 60% sales conversion from SMS, adding over a million dollars in store revenue.

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Burton - Consumer Goods

NewStore helped Burton with a digital transformation. Burton replaced legacy store systems with a single omnichannel platform. Store guides now use iPhone-based POS and have better access to inventor...y and customer data. Burton saved 60% time in inventory receiving. 8% of direct-to-consumer orders are now fulfilled from stores. Clienteling with NewStore led to 60% sales conversion from SMS, adding over a million dollars in store revenue.

Read more →

Customer Success Stories of NewStore Mobile POS

 

VEJA Taps NewStore, SAP, and Syntax to Power Global Unified Commerce Strategy

VEJA has implemented NewStore's Omnichannel POS to enhance its global retail operations. The integration with SAP ERP, facilitated by Syntax, enables real-time sales and inventory synchronization acr...oss VEJA's stores in multiple countries. This deployment supports VEJA's unified commerce strategy, offering features like mobile checkout and clienteling to improve customer engagement and operational efficiency.

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