Retail Case Studies and Success Stories with NewStore Cloud-Based Order Management

CASE STUDY Clarks

NewStore helped Clarks upgrade its old retail technology. Clarks replaced 20-year-old POS systems with NewStore’s unified commerce platform. The rollout covered 512 stores in Europe, North America, a...nd the UK. Store associates quickly learned the new system and now serve customers better. The new platform improved in-store speed and efficiency. Clarks now has a flexible, modern retail system that supports growth.

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CASE STUDY Shoeby

Shoeby improved customer experience and ROI using NewStore's omnichannel solutions.

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CASE STUDY Marine Layer

Marine Layer increased store inventory efficiency using NewStore's omnichannel solutions.

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CASE STUDY Shoeby

Shoeby improved customer experience and ROI using NewStore's omnichannel solutions.

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CASE STUDY UNTUCKit

UNTUCKit saw major store improvements using NewStore's omnichannel solutions.

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CASE STUDY Burton

Burton optimized omnichannel data with NewStore, improving digital transformation and customer experiences.

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CASE STUDY Vince

NewStore helped Vince, a global luxury retailer, modernize its technology stack and unify inventory, order management, and clienteling. Vince used NewStore's omnichannel order management system to gi...ve associates real-time inventory access on mobile POS devices. This enabled endless aisle sales, which made up 8% of total sales and 13% of in-store sales. Vince also used buy online pickup in-store, accounting for 3% of online orders, and fulfilled 38% of online orders with in-store inventory. The solution improved efficiency, reduced manual work, and created new revenue streams for Vince.

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CASE STUDY UNTUCKit

UNTUCKit saw major store improvements using NewStore's omnichannel solutions.

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CASE STUDY Burton

Burton optimized omnichannel data with NewStore, improving digital transformation and customer experiences.

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CASE STUDY Clarks

NewStore helped Clarks upgrade its retail technology in over 500 stores across 13 countries. Clarks replaced old point-of-sale systems with NewStore’s cloud-based unified commerce platform. The rollo...ut was fast and on schedule, making store operations quicker and more reliable. Store associates adapted easily to the new system, improving customer service. Clarks now has a flexible, future-proof setup that supports growth and innovation.

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CASE STUDY Marine Layer

Marine Layer increased store inventory efficiency using NewStore's omnichannel solutions.

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CASE STUDY Marine Layer

Marine Layer increased store inventory efficiency using NewStore's omnichannel solutions.

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CASE STUDY UNTUCKit

UNTUCKit saw major store improvements using NewStore's omnichannel solutions.

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CASE STUDY UNTUCKit

UNTUCKit saw major store improvements using NewStore's omnichannel solutions.

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CASE STUDY Burton

Burton optimized omnichannel data with NewStore, improving digital transformation and customer experiences.

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CASE STUDY UNTUCKit

UNTUCKit saw major store improvements using NewStore's omnichannel solutions.

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CASE STUDY Burton

Burton optimized omnichannel data with NewStore, improving digital transformation and customer experiences.

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CASE STUDY Burton

Burton optimized omnichannel data with NewStore, improving digital transformation and customer experiences.

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CASE STUDY Shoeby

Shoeby improved customer experience and ROI using NewStore's omnichannel solutions.

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CASE STUDY Marine Layer

Marine Layer increased store inventory efficiency using NewStore's omnichannel solutions.

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CASE STUDY Marine Layer

Marine Layer increased store inventory efficiency using NewStore's omnichannel solutions.

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CASE STUDY Marine Layer

Marine Layer increased store inventory efficiency using NewStore's omnichannel solutions.

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CASE STUDY UNTUCKit

UNTUCKit saw major store improvements using NewStore's omnichannel solutions.

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CASE STUDY Burton

Burton optimized omnichannel data with NewStore, improving digital transformation and customer experiences.

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Apparel & Fashion Case Studies and Success Stories with NewStore Cloud-Based Order Management

CASE STUDY Outdoor Voices

Outdoor Voices increased online sales by 25% and reduced fulfillment costs by 15% by implementing Newstore's omnichannel platform.

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CASE STUDY Veronica Beard

Veronica Beard saw a 25% increase in online sales after implementing NewStore's omnichannel platform, resulting in a 30% increase in average order value.

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CASE STUDY G-Star

G-Star enhanced customer experience with a native app, improving engagement and driving ROI across in-store, online, and mobile platforms.

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CASE STUDY Marlies Dekkers

Marlies Dekkers achieved rapid growth through a mobile app, enhancing customer experiences and boosting ROI across all touchpoints.

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CASE STUDY Veronica Beard

Veronica Beard saw a 25% increase in online sales after implementing NewStore's omnichannel platform, resulting in a 30% increase in average order value.

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CASE STUDY Faherty Brand

Faherty Brand increased online sales by 25% and reduced abandoned cart rates by 15% after implementing NewStore’s headless commerce platform.

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CASE STUDY Marlies Dekkers

Marlies Dekkers achieved rapid growth through a mobile app, enhancing customer experiences and boosting ROI across all touchpoints.

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CASE STUDY Faherty Brand

Faherty Brand increased online sales by 25% and reduced abandoned cart rates by 15% after implementing NewStore’s headless commerce platform.

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CASE STUDY Sweaty Betty

Sweaty Betty, a UK-based activewear retailer, increased online sales by 25% and improved customer engagement through a new digital commerce platform.

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CASE STUDY Marine Layer

NewStore helped Marine Layer unify its online and in-store shopping with an omnichannel platform. Marine Layer used NewStore for store inventory, POS, and order management. The company launched the p...latform on time across all stores. With NewStore, 15% of ecommerce orders now ship from stores, driving a 21% increase in sales. Store sales rose 11% from endless aisle and mixed cart orders. Marine Layer saw almost 1.5x more units per transaction compared to cash-and-carry sales.

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CASE STUDY G-Star

G-Star enhanced customer experience with a native app, improving engagement and driving ROI across in-store, online, and mobile platforms.

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CASE STUDY Sweaty Betty

Sweaty Betty, a UK-based activewear retailer, increased online sales by 25% and improved customer engagement through a new digital commerce platform.

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CASE STUDY Vineyard Vines

Vineyard Vines increased revenue by 15% and improved customer engagement through personalized email marketing, loyalty programs, and targeted promotions.

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CASE STUDY Golden Goose

Golden Goose, a luxury footwear brand, saw a 10% increase in online sales and a 25% reduction in abandoned carts after implementing NewStore's omnichannel platform.

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CASE STUDY Lorna Jane

Lorna Jane improved operational efficiencies using NewStore's omnichannel solutions.

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CASE STUDY Sweaty Betty

Sweaty Betty, a UK-based activewear retailer, increased online sales by 25% and improved customer engagement through a new digital commerce platform.

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CASE STUDY Golden Goose

Golden Goose, a luxury footwear brand, saw a 10% increase in online sales and a 25% reduction in abandoned carts after implementing NewStore's omnichannel platform.

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CASE STUDY Outdoor Voices

Outdoor Voices increased online sales by 25% and reduced fulfillment costs by 15% by implementing Newstore's omnichannel platform.

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CASE STUDY Veronica Beard

NewStore helped Veronica Beard improve store sales with its mobile POS and clienteling features. Store associates used the NewStore Associate App to send SMS invites and offer personal service. In Se...ptember 2023, the clienteling program achieved a 35% conversion rate and 87% of these sales happened in-store. Clienteling led to a 1.26x increase in average order value. 9% of all store sales from June to September 2023 came from clienteling efforts.

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CASE STUDY Vineyard Vines

Vineyard Vines increased revenue by 15% and improved customer engagement through personalized email marketing, loyalty programs, and targeted promotions.

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CASE STUDY Faherty Brand

Faherty Brand increased online sales by 25% and reduced abandoned cart rates by 15% after implementing NewStore’s headless commerce platform.

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CASE STUDY Marlies Dekkers

Marlies Dekkers achieved rapid growth through a mobile app, enhancing customer experiences and boosting ROI across all touchpoints.

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CASE STUDY GANNI

Customer capture grew by nine times due to NewStore's mobile POS solution.

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CASE STUDY Lorna Jane

Lorna Jane improved operational efficiencies using NewStore's omnichannel solutions.

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CASE STUDY GANNI

Customer capture grew by nine times due to NewStore's mobile POS solution.

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CASE STUDY G-Star RAW

NewStore Consumer App helped G-Star RAW boost its ecommerce business. The app now brings in 33% of total ecommerce revenue. Customers use the app 3 times more than the website. The app has a 7.5x hig...her conversion rate than mobile web. Almost half of first-year app users made a purchase. The app holds a 4.9 star average rating from users.

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CASE STUDY GANNI

Customer capture grew by nine times due to NewStore's mobile POS solution.

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CASE STUDY Marine Layer

Marine Layer used the NewStore Omnichannel Platform to unify its online and retail store operations. The company wanted to give customers a smooth shopping experience across all channels. With NewSto...re, Marine Layer achieved 15% of ecommerce orders shipped from stores and saw a 21% increase in sales from store fulfillment. Store sales rose 11% from endless aisle and mixed cart orders. The platform helped Marine Layer grow and serve customers faster.

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CASE STUDY GANNI

Customer capture grew by nine times due to NewStore's mobile POS solution.

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CASE STUDY GANNI

Customer capture grew by nine times due to NewStore's mobile POS solution.

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CASE STUDY Marlies Dekkers

Marlies Dekkers achieved rapid growth through a mobile app, enhancing customer experiences and boosting ROI across all touchpoints.

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CASE STUDY G-Star

G-Star enhanced customer experience with a native app, improving engagement and driving ROI across in-store, online, and mobile platforms.

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CASE STUDY Outdoor Voices

Outdoor Voices increased online sales by 25% and reduced fulfillment costs by 15% by implementing Newstore's omnichannel platform.

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CASE STUDY Golden Goose

Golden Goose, a luxury footwear brand, saw a 10% increase in online sales and a 25% reduction in abandoned carts after implementing NewStore's omnichannel platform.

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CASE STUDY Veronica Beard

Veronica Beard saw a 25% increase in online sales after implementing NewStore's omnichannel platform, resulting in a 30% increase in average order value.

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CASE STUDY Lorna Jane

Lorna Jane improved operational efficiencies using NewStore's omnichannel solutions.

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CASE STUDY Lorna Jane

Lorna Jane improved operational efficiencies using NewStore's omnichannel solutions.

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CASE STUDY GANNI

Customer capture grew by nine times due to NewStore's mobile POS solution.

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CASE STUDY Lorna Jane

Lorna Jane improved operational efficiencies using NewStore's omnichannel solutions.

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CASE STUDY Marlies Dekkers

Marlies Dekkers achieved rapid growth through a mobile app, enhancing customer experiences and boosting ROI across all touchpoints.

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CASE STUDY G-Star

NewStore helped G-Star launch a native shopping app. G-Star wanted to improve its mobile shopping experience but lacked in-house expertise. NewStore managed the app from implementation to ongoing upd...ates. After launch, G-Star saw app users engage 3 times more than web users. The app drove 33% of total ecommerce revenue and had a 7.5x higher conversion rate than the mobile website. Customers rated the app 4.9 stars on average.

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CASE STUDY Veronica Beard

NewStore clienteling helped Veronica Beard improve its in-store and online shopping experience. The brand used NewStore's mobile POS and clienteling tools to connect associates with shoppers through ...personalized SMS outreach. In September 2023, the clienteling program achieved a 35% conversion rate, with 87% of sales happening in-store. Average order value increased by 1.26x for clienteling customers. Clienteling efforts drove 9% of all store sales from June to September 2023.

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CASE STUDY Marlies Dekkers

Marlies Dekkers achieved rapid growth through a mobile app, enhancing customer experiences and boosting ROI across all touchpoints.

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CASE STUDY Lorna Jane

Lorna Jane improved operational efficiencies using NewStore's omnichannel solutions.

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CASE STUDY Vineyard Vines

Vineyard Vines increased revenue by 15% and improved customer engagement through personalized email marketing, loyalty programs, and targeted promotions.

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Consumer Goods Case Studies and Success Stories with NewStore Cloud-Based Order Management

CASE STUDY Burton

NewStore helped Burton with a digital transformation. Burton replaced legacy store systems with a single omnichannel platform. Store guides now use iPhone-based POS and have better access to inventor...y and customer data. Burton saved 60% time in inventory receiving. 8% of direct-to-consumer orders are now fulfilled from stores. Clienteling with NewStore led to 60% sales conversion from SMS, adding over a million dollars in store revenue.

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Customer Success Stories of NewStore Cloud-Based Order Management

 

VEJA Taps NewStore, SAP, and Syntax to Power Global Unified Commerce Strategy

VEJA has implemented NewStore's Omnichannel POS to enhance its global retail operations. The integration with SAP ERP, facilitated by Syntax, enables real-time sales and inventory synchronization acr...oss VEJA's stores in multiple countries. This deployment supports VEJA's unified commerce strategy, offering features like mobile checkout and clienteling to improve customer engagement and operational efficiency.

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