NewStore Cloud-Based Order Management Overview

Newstore's cloud-based order management system offers fast and flexible omnichannel retail. Superior shopping experiences are delivered consistently.

Use Cases

Customers recommend Order Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using NewStore Cloud-Based Order Management.

Other use cases:

  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NewStore Cloud-Based Order Management.

NewStore Cloud-Based Order Management Use-Cases and Business Priorities: Customer Satisfaction Data

NewStore Cloud-Based Order Management works with different mediums / channels such as Omnichannel. Mobile. Phone Calls etc.

Peer review evidence (same sources as the product rating summary)

"...NewStore is the only mobile POS with integrated cloud order management...." Omnichannel Order Management
"...Manage the entire customer lifecycle across all channels - e-commerce, stores, call center, and mobile...." Omnichannel Order Management
"...Manage store inventory with guided workflows for fulfillment, receiving, transfers, and cycle counts using only an iPhone. ..." Omnichannel Order Management

NewStore Cloud-Based Order Management Customer wins, Customer success stories, Case studies

How does NewStore Cloud-Based Order Management address your Order Management Challenges?

 

VEJA Taps NewStore, SAP, and Syntax to Power Global Unified Commerce Strategy

VEJA has implemented NewStore's Omnichannel POS to enhance its global retail operations. The integration with SAP ERP, facilitated by Syntax, enables real-time sales and inventory synchronization acr...oss VEJA's stores in multiple countries. This deployment supports VEJA's unified commerce strategy, offering features like mobile checkout and clienteling to improve customer engagement and operational efficiency.

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Vince - Apparel & Fashion - Medium

Los Angeles, USA

Vince used NewStore to unify its inventory, order, and customer data across all channels. The brand replaced outdated systems with a mobile POS and omnichannel order management. Sales associates now ...access inventory from any location using iPhones, enabling endless aisle sales. This led to 8% of total sales and 13% of in-store sales from endless aisle orders. Vince also fulfilled 38% of online orders from store inventory and gained 3% of online sales through BOPIS. The solution improved efficiency, reduced manual work, and increased customer satisfaction.

 

Clarks - Apparel & Fashion - Large

Somerset, UK

Clarks used the NewStore Unified Commerce Platform to modernize its retail operations. The company replaced legacy POS systems across 512 stores in Europe, North America, and the UK. Store associates... quickly adapted to the new mobile POS, improving customer engagement and satisfaction. The cloud-based system increased speed and efficiency in stores. Clarks now benefits from a flexible, future-proof retail infrastructure.

Marlies Dekkers - Apparel & Fashion - Medium

NewStore helped Marlies Dekkers launch a mobile shopping app. In the first year, the app drove 50% year-over-year growth and reached double digit conversion rates, twice as high as desktop. The app n...ow brings in over 15% of total ecommerce revenue and sees 6-8x higher conversion than mobile web. Marlies Dekkers uses the app for exclusive offers and early access, boosting customer loyalty and lifetime value. The app has a 4.8 average rating.

Veronica Beard - Apparel & Fashion - Medium

NewStore helped Veronica Beard boost in-store sales with its mobile POS and clienteling tools. The brand saw a 35% conversion rate from clienteling, with 87% of those sales happening in-store. Client...eling drove a 1.26x increase in average order value and accounted for 9% of store sales from June to September 2023. Store associates use the NewStore Associate App for personalized SMS outreach, improving customer relationships and loyalty. The solution unified retail operations and enabled high-touch, omnichannel shopping experiences.

Golden Goose - Apparel & Fashion - Large

NewStore helped Golden Goose launch the Golden Passport shopping app. The app offers exclusive features, push notifications, and interactive lookbooks. Golden Goose saw a 115% revenue increase in two... years. In-app conversion rates are over 3x higher than mobile web. App users generate nearly 3x more revenue and do 2x more sessions than mobile web shoppers.

NewStore Cloud-Based Order Management Features

  • Low
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.16/5

Read Reviews (2)
Analytics

2.93/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.16/5

Read Reviews (2)
Analytics

2.93/5

Read Reviews (1)

Software Failure Risk Guidance

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for NewStore Cloud-Based Order Management

Top Failure Risks for NewStore Cloud-Based Order Management

NewStore, Inc. Profile

Company Name

NewStore, Inc.

Company Website

https://www.newstore.com/

HQ Location

Boston, MA

Employees

101-250

Social

Financials

PRIVATE