NewStore Cloud-Based Order Management: Use Cases, Capabilities & Competitors

NewStore helped UNTUCKit make clienteling a key part of store operations. Associates use NewStore POS to access customer profiles, purchase history, and preferences. This lets them reach out with per...sonal, relevant messages after store visits. In 2025, clienteling drove 5.76% of total sales. Customers using clienteling spent 17.28% more per transaction than average.
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Marine Layer used NewStore to re-platform their retail operations during the pandemic. They adopted an omnichannel approach to meet changing customer needs. The solution enabled in-store experiences,... remote selling, and contactless payments. Marine Layer could offer store pickup, returns, and endless aisle features. This helped them keep up with rapid growth and shifting expectations.
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The LEGO Group used MACH technology to improve customer experiences in retail. They focused on customer-centricity and digital transformation. LEGO created digital tools, like 3D product previews, to... connect online and in-store shopping. MACH services gave LEGO more flexibility and innovation. This helped LEGO meet changing customer needs and stay ahead in retail.
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UNTUCKit used NewStore to unify POS and payments across 88 stores. Before, payment support took 3–5 days and required two vendors. With NewStore Payments, support time dropped to 1–2 days and store r...ollouts became faster. Payment devices per store were cut from four to two. Store associates kept familiar workflows and could accept payments anywhere in the store. The result was simpler operations and less technology to manage.
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Vince used NewStore to unify its inventory, order, and customer data across all channels. The brand replaced outdated systems with a mobile POS and omnichannel order management. Sales associates now ...access inventory from any location using iPhones, enabling endless aisle sales. This led to 8% of total sales and 13% of in-store sales from endless aisle orders. Vince also fulfilled 38% of online orders from store inventory and gained 3% of online sales through BOPIS. The solution improved efficiency, reduced manual work, and increased customer satisfaction.
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Clarks used the NewStore Unified Commerce Platform to modernize its retail operations. The company replaced legacy POS systems across 512 stores in Europe, North America, and the UK. Store associates... quickly adapted to the new mobile POS, improving customer engagement and satisfaction. The cloud-based system increased speed and efficiency in stores. Clarks now benefits from a flexible, future-proof retail infrastructure.
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