NewStore Cloud-Based Order Management: Use Cases, Capabilities & Competitors

Vince used NewStore to unify its inventory, order, and customer data across all channels. The brand replaced outdated systems with a mobile POS and omnichannel order management. Sales associates now ...access inventory from any location using iPhones, enabling endless aisle sales. This led to 8% of total sales and 13% of in-store sales from endless aisle orders. Vince also fulfilled 38% of online orders from store inventory and gained 3% of online sales through BOPIS. The solution improved efficiency, reduced manual work, and increased customer satisfaction.
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Clarks used the NewStore Unified Commerce Platform to modernize its retail operations. The company replaced legacy POS systems across 512 stores in Europe, North America, and the UK. Store associates... quickly adapted to the new mobile POS, improving customer engagement and satisfaction. The cloud-based system increased speed and efficiency in stores. Clarks now benefits from a flexible, future-proof retail infrastructure.
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NewStore helped Marlies Dekkers launch a mobile shopping app. In the first year, the app drove 50% year-over-year growth and reached double digit conversion rates, twice as high as desktop. The app n...ow brings in over 15% of total ecommerce revenue and sees 6-8x higher conversion than mobile web. Marlies Dekkers uses the app for exclusive offers and early access, boosting customer loyalty and lifetime value. The app has a 4.8 average rating.
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NewStore helped Veronica Beard boost in-store sales with its mobile POS and clienteling tools. The brand saw a 35% conversion rate from clienteling, with 87% of those sales happening in-store. Client...eling drove a 1.26x increase in average order value and accounted for 9% of store sales from June to September 2023. Store associates use the NewStore Associate App for personalized SMS outreach, improving customer relationships and loyalty. The solution unified retail operations and enabled high-touch, omnichannel shopping experiences.
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NewStore helped Golden Goose launch the Golden Passport shopping app. The app offers exclusive features, push notifications, and interactive lookbooks. Golden Goose saw a 115% revenue increase in two... years. In-app conversion rates are over 3x higher than mobile web. App users generate nearly 3x more revenue and do 2x more sessions than mobile web shoppers.
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