Real-World Case Studies and Customer Success Stories with Mode Platform

Mode helped InVision transform its business during the shift to remote work. The data team used Mode to deliver fast,... actionable insights for sales and marketing. Mode enabled new customer segmentation and recurring reports to track annual recurring revenue from Freehand. Teams could quickly adapt strategies using real-time dashboards. Mode unified data and business logic, supporting InVision’s strategic goals.
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Mode helped Honeycomb fix disconnected data and manual workflows. Honeycomb used Mode as the front-end of their new data stack.... The team built a Customer Timeline app and used Mode’s White Label Embeds to share insights with customers. Sales and customer success teams now have better conversations and faster iteration. Honeycomb delivers more value to customers with quick updates and improved reporting.
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Mode transitioned its 140-person, multi-city team to remote work in just 36 hours. The company used its own analytics platform... to unify data and monitor team activity. Managers set up equipment checkouts, Zoom integrations, and digital accountability systems. Public dashboards tracked sales and outreach metrics. Virtual togetherness and daily stand-ups kept teams connected. Mode shared seven key tips for a fast, effective remote workforce transition.
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Mode used its own White-Label Embeds to build an in-app User Stats page. The goal was to let customers self-serve... insights about their Mode usage and reduce support requests. The team automated delivery of usage stats, saving time for account managers and customers. The dashboard also highlighted underused features and helped users manage database load. The project took two weeks and required minimal development effort.
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Mode helped Imperfect Foods move their data team from a product-focused help desk to a central, strategic partner. The data team... now reports to finance and strategy, creating closer partnerships with business teams. Each team has a dedicated analyst, leading to more collaboration and better data use. Business teams now involve analysts early in projects, improving data quality and decision-making. Stakeholders feel more involved and see higher value work getting done.
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Mode’s API helped Education Perfect automate customer report building. Before, teams spent a lot of time making reports by hand.... Now, sales and customer success teams use a Google form to request custom reports. The process takes about 10 minutes. They generate 30 times more reports. Time to insights dropped by 95%. 84% of customer-facing teams use the tool. This saves time and helps teams focus on bigger projects.
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