Marchex Marketing Edge Reviews

11 buyers and buying teams have used Cuspera to assess how well Marchex Marketing Edge solved their business needs. Cuspera uses 0 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Customer Stories

Authority Brands - Home Services

Marchex helped Authority Brands improve sales call performance across 1,900 franchise locations. Authority Brands needed a way to track and analyze calls from multiple brands and locations. Marchex p...rovided a unified call tracking and analytics platform. The solution included IVRs, Zip Routing, and Broadcast Messaging to route calls and automate reminders. Authority Brands saw a 3% increase in appointments rescued. The platform also improved marketing campaign tracking and sales process efficiency.

Central Restaurant Products - Restaurants

Marchex Marketing Edge helped Central Restaurant Products track calls and link them to digital ad campaigns. The company needed to match sales to advertising programs and see which campaigns drove re...venue. Marchex Marketing Edge provided call tracking and conversation analytics, including dynamic number insertion for paid and organic search. Central Restaurant could now connect offline call data to ad platforms and optimize marketing spend. The solution gave a full view of campaign effectiveness and improved data-driven decisions for digital marketing and SEO.

Del Grande Dealer Group (DGDG) - Automotive

Marchex helped Del Grande Dealer Group (DGDG) improve their automotive marketing. DGDG faced challenges with Google Analytics 4 (GA4) launch and CRM integration. Marchex provided a dynamic number ins...ertion (DNI) solution and integrated with DGDG’s CRM and Clarivoy for better attribution. DGDG gained better marketing analytics, improved customer intent understanding, and cost efficiency. The partnership led to more accurate marketing attribution and smarter ad spend decisions.

IT and Other Capabilities

for Marchex Marketing Edge

  • Low
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  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
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CAPABILITIES (OTHER) RATINGS AND REVIEWS
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Software Failure Risk Guidance

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for Marchex Marketing Edge

Top Failure Risks for Marchex Marketing Edge

Vendor Profile Details

Company Name

Marchex, INC

Company Website

https://www.marchex.com/

Year Founded

2000

HQ Location

520 Pike Street Suite 2000 Seattle, WA 98101

Employees

251-500

Social

Financials

IPO