Real-World Case Studies and Customer Success Stories with LogiSense

LogiSense helped Vonage merge three acquired telecom companies into one billing platform. Vonage used LogiSense to process usage, payments, and... taxes in a single system. The solution enabled special pricing, custom invoicing, and flexible billing for enterprise clients. Vonage reduced risk and transition costs. The finance team can now support complex B2B deals quickly.
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LogiSense helped Viatel Group cut billing cycle times by 75%. Viatel used LogiSense to manage GDPR compliance and consolidate billing... into one system. The platform replaced legacy systems and enabled usage-based billing for 25,000 customers. Viatel can now launch new products faster and reduce revenue leakage. The solution supports cloud and connectivity services for a dynamic telecom market.
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LogiSense helped Ribbon build a multi-tiered billing model for its Kandy CPaaS platform. Ribbon needed a flexible billing system to... support usage-based pricing and a channel-based go-to-market model. LogiSense delivered a white label billing platform in six months. The solution supports billing for API calls, bundles, and share-plans. Ribbon can now scale faster and adapt to new communications services with ease.
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SimpleSignal used the LogiSense Usage Rating and Billing platform to improve their cloud communications services. They needed a billing solution... with both telecom and SaaS flexibility. LogiSense enabled fast rollout of VoIP and telephony services. API integrations, including Salesforce, streamlined operations. The platform helped SimpleSignal deliver better customer experiences and stand out in the market.
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Cisco replaced Zuora with the LogiSense Billing Platform. They needed better automation and consolidation for invoicing and product changes. LogiSense... enabled Cisco to automate billing for complex usage and high-volume processing. The solution unified all BroadSoft SaaS platforms under one billing system. Cisco now builds integrations faster and no longer processes usage charges manually. Real-time billing data and tax estimates are now available in one place.
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LogiSense provided BroadSoft with a global billing platform to support its BroadCloud service. BroadSoft needed to help service providers and... resellers move away from legacy billing systems. LogiSense enabled BroadSoft to offer Bill-on-Behalf and Billing-as-a-Service in a single cloud system. This helped BroadSoft onboard new channel partners and expand into new markets. Service providers benefited from faster time to market and improved customer experience.
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Numerex used the LogiSense M2M Usage Rating and Billing platform to solve challenges with outdated, inflexible billing systems. The company needed... to support rapid growth in IoT and M2M services and manage complex billing for many devices. LogiSense enabled real-time, converged billing and simplified product catalog management. Numerex now deploys services faster, manages hybrid accounts, and gains a 360° view of subscriber data. The platform supports multi-tenant onboarding and pay-as-you-grow licensing.
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LogiSense provided Ribbon with a flexible billing platform for its Kandy CPaaS. Ribbon needed a system to support usage-based, multi-tiered... billing for service providers and partners. LogiSense delivered a white label solution in six months, enabling billing for any event, including API calls and bundles. The platform integrates with account provisioning and partner billing systems. Ribbon now scales faster with a modern, agile billing solution that supports complex pricing and contracts.
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LogiSense billing helped Viatel cut billing cycle time by 75%. Viatel needed to move from fixed pricing to personalized pricing... and replace legacy systems. LogiSense enabled Viatel to manage usage from over 20 data sources and serve 25,000 customers. The platform improved operational efficiency and consolidated systems. Viatel now bills faster, scales better, and delivers more flexible services to its customers.
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LogiSense Billing Platform helped Cisco replace Zuora for their BroadCloud and other communication products. Cisco needed more control over go-to-market... changes and better automation for invoicing. LogiSense provided flexible pricing, bundling, and automation, reducing manual work and consolidating billing systems. Cisco now processes all SaaS communication platforms through one system, gaining real-time billing access and faster integration. The solution improved efficiency and eliminated manual usage charge processing.
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Vonage partnered with LogiSense to improve their billing system. LogiSense helped Vonage merge three companies into one platform. This allowed... Vonage to grow in the B2B market. The new system supports special pricing and invoicing. Vonage can now compete better in the telecom industry.
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Viatel Group reduced billing cycle times by 75% using LogiSense. They consolidated billing into one system. This helped manage GDPR... compliance. Viatel serves about 25,000 customers in Ireland. They improved operational efficiency and scalability.
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LogiSense helped Ribbon create a multi-tiered billing model for their Kandy Communications Platform. The solution was delivered in six months.... It allows billing based on API calls and integrates with automated tools. This helps Ribbon scale their business faster.
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Cisco used LogiSense to improve billing. They replaced Zuora with LogiSense. LogiSense helped Cisco automate billing. Cisco now has one... billing system. This system handles all BroadSoft SaaS platforms. Cisco can now build integrations faster.
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LogiSense helped a network solutions provider launch new collaboration tool pricing. The company struggled with outdated billing systems that could... not handle usage-based charging or complex taxes. LogiSense enabled fast market entry and avoided costly in-house development. The provider saw a profit increase of $12.9 million, a net present value of $9.52 million, and a 283% ROI. Usage-based billing drove rapid growth and competitive advantage.
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Cisco needed to quickly implement a billing system during a period of urgent demand. LogiSense provided API-first architecture and predictable... system behavior. Cisco integrated complex billing logic without reverse engineering or hidden dependencies. The platform enabled faster deployment and flexible pricing models. Teams could troubleshoot issues quickly and maintain stability across billing workflows.
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Cisco replaced Zuora with LogiSense to gain more control over go-to-market and product changes. The company wanted better automation and... to consolidate invoicing systems. LogiSense enabled Cisco to launch new pricing models quickly without IT delays. The platform automated contract enforcement and improved billing accuracy. Finance teams gained confidence with a single source of truth for revenue.
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LogiSense Billing helped Apogee scale its services for higher education networks. Apogee faced issues with flexibility and scalability in its... old system. LogiSense provided a robust billing and OSS platform with strong reporting and user management. The new system improved workflow and freed up internal resources. Apogee now delivers better service to colleges and universities nationwide.
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Cisco switched from Zuora to LogiSense to gain more control over product and pricing changes. The product team wanted faster... launches and better automation for invoicing. LogiSense let them adjust pricing models without IT help. The platform also improved billing accuracy and reduced manual work. Cisco now has more autonomy and a streamlined billing process.
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Five 9 used LogiSense to replace a patchwork billing system with a unified platform. The IT team eliminated custom integrations... and manual reconciliations. LogiSense enabled real-time revenue data and supported global expansion with localization. Business teams can now launch new products without IT bottlenecks. The new system improved data accuracy and auditability across finance and operations.
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Five9 used LogiSense Billing to solve billing challenges as their business grew. The solution gave them flexible pricing options. It... helped them scale to global markets. Bills became more accurate and always on time. The partnership supported Five9’s growth and billing needs.
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Cisco needed a billing system that could keep up with urgent demand and complex pricing. LogiSense enabled Cisco to quickly... implement accurate, usage-based billing. The platform helped Cisco reduce manual reconciliation and invoice disputes. Teams gained a single source of truth for revenue. LogiSense supported Cisco's evolving pricing models and high-volume consumption billing.
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Cisco replaced Zuora with LogiSense to gain more control over product changes and automate billing. The company needed to consolidate... invoicing systems and enforce contract terms automatically. LogiSense enabled Cisco to capture usage data, apply correct pricing, and generate audit-ready invoices. This reduced revenue leakage and made launching new services easier. Cisco now has a single billing platform for complex agreements and multiple business units.
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Five9 used LogiSense to improve their billing process. The Chief Accounting Officer at Five9 shared how the billing solution became... key to their monetization. Replacing their old billing platform was compared to a heart transplant for the business. LogiSense played a central role in supporting Five9’s financial operations. The partnership helped Five9 manage billing more effectively.
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LogiSense's EngageIPHotspot Suite will be implemented in Truckstop. net's Wi-Fi networks across 3,000 locations in North America, enhancing connectivity for...truck drivers. By March, 500 locations will be equipped with LogiSense's technology, with 200 additional sites added monthly. This deployment leverages the faster 802.11g Wi-Fi standard.
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PBX-Change, a full-service IP voice and data provider, will deploy LogiSense Billing to manage billing for its retail and wholesale VoIP subscribers. The decision was... influenced by LogiSense's integration with BroadSoft and its flexibility, scalability, and ease of use. This deployment will support PBX-Change's billing, rating, service management, and technical support operations.
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xMatters has expanded its business by deploying LogiSense's usage rating and billing platform. This integration enhances xMatters' subscription offerings by... providing detailed usage information to customers, improving transparency and self-service capabilities. LogiSense's platform supports real-time monetization and scalability, aligning with the needs of the Usage Economy.
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Viatel, a leading Irish cloud and connectivity provider, has enhanced its billing and compliance operations using LogiSense's billing platform. This partnership enables... Viatel to manage subscription and usage-based services efficiently, achieving GDPR compliance and reducing billing cycle time by 75%. The collaboration supports Viatel's growth strategy in Ireland and Western Europe, offering personalized cloud services.
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TruMobility has deployed LogiSense's billing platform to manage its billing, rating, mediation, and invoicing operations. This deployment supports TruMobility's converged... cloud voice and nationwide cellular communications solution, enhancing service innovation and growth. LogiSense's platform offers flexibility and scalability, addressing the needs of modern communication service providers.
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Telesphere has renewed its multi-year contract with LogiSense for its billing and operations support solution. This renewal underscores the value... Telesphere finds in LogiSense's platform, which streamlines workflows and supports flexible service configurations. Telesphere's CEO, Clark Peterson, highlights the platform's role in their operational efficiency and growth, while LogiSense's CEO, Flavio Gomes, emphasizes their commitment to providing advanced billing solutions.
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Simple Signal has successfully deployed LogiSense's Billing and Service Management platform, enhancing its VoIP services. This integration with BroadSoft's BroadWorks... platform allows Simple Signal to efficiently manage and provision various telephony services, improving customer experience and operational efficiency. The LogiSense platform supports real-time reporting, flexible call rating, and revenue assurance, benefiting Simple Signal's wholesalers and dealers.
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Serenova, a leading CCaaS provider, has selected LogiSense's monetization platform to replace its legacy system. This move aims to enhance... Serenova's operational efficiency and support its growth strategy. LogiSense's real-time rating and subscription billing solutions will streamline Serenova's billing processes, enabling faster market launches and improved customer experiences.
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Roadpost Satcom has implemented LogiSense's Rating and Billing platform to streamline billing, rating, and customer care processes. This deployment consolidates... systems, enhances customer experience, and supports future growth. The integration with BillSoft's EZTax further optimizes taxation and service management for Roadpost's satellite offerings.
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Apogee has deployed LogiSense's billing and OSS software to manage on-campus residential networks (ResNet) across educational institutions. This implementation enhances... Apogee's service offerings with features like tiered plans and flexible access, reinforcing its leadership in the sector. The deployment is set for full-scale implementation in August 2011, aligning with the academic calendar.
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Momentum Telecom has selected LogiSense as its new billing provider to enhance its internal billing platform. This partnership leverages LogiSense's... IP billing solutions, known for flexibility and customization, to support Momentum's cloud-based communications services. The collaboration aims to streamline operations and reduce integration issues, enabling Momentum to expand its digital voice service offerings.
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LogiSense has successfully deployed its billing and OSS software at Infosat Communications LP, a leader in satellite communication solutions. This multi-year agreement... allows Infosat to efficiently manage billing and usage rating for its services. The integration with third-party vendors enhances cost efficiency and service quality, supporting Infosat's commitment to innovation and customer service.
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Numerex has selected LogiSense's Usage Rating and Billing Platform to enhance its IoT and M2M solutions. This partnership allows Numerex... to manage billing and BSS functions more efficiently, freeing resources for business-critical tasks. LogiSense's platform supports Numerex's growth in the IoT/M2M market by offering scalable, real-time billing capabilities.
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LogiSense and BillSoft have integrated their technologies to support Telesphere Networks' Hosted VoIP billing and taxing needs. The collaboration combines... LogiSense's Rating and Billing platform with BillSoft's EZTax product, enabling Telesphere to efficiently manage billing and tax operations. This integration enhances Telesphere's operational efficiency and supports its rapid growth in providing IP telephony services.
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Five9 has chosen LogiSense as its primary billing and invoicing solutions partner to consolidate and streamline its billing processes. Previously, Five9 used... LogiSense for rating, mediation, and taxation, while billing was managed by Zuora. This transition aims to enhance billing efficiency and improve customer experience by using a unified platform.
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Everywhere Communications has implemented LogiSense Billing to support its rapid business growth. This collaboration allows Everywhere Communications to leverage LogiSense's... scalable billing platform, which accommodates complex, usage-based billing models. The partnership aims to enhance Everywhere Communications' ability to offer personalized billing solutions, meeting diverse customer needs across global regions.
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BroadSoft has selected LogiSense's billing solution to consolidate its billing systems into a single platform, enhancing agility and scalability for its UCaaS services. This implementation will... support BroadSoft's global operations across North America, EMEA, and Asia Pacific, complying with local data regulations and empowering service providers with agile monetization capabilities.
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