Kipwise: Product updates, Customer stories, and Insights | 2026 Cuspera

Kipwise helped Playground XYZ improve team knowledge sharing. Playground XYZ had trouble with their old wiki because it did not work well with Slack. Kipwise offered better Slack integration and easy... ways to save and find information. Managers used Kipwise features to encourage team members to use the knowledge base. The team now shares and finds answers faster, helping everyone stay informed.
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Kipwise helps eAgronom support farmers with fast, human customer service. eAgronom uses a team knowledge base to answer questions quickly. Farmers get replies from real people, not bots. The average ...response time is under 10 minutes. This approach keeps customers happy and loyal. eAgronom raised €500k from 50 customers, showing strong trust in their service.
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Kipwise helps ZenMarket, an international e-commerce company, share knowledge with remote customer support reps. ZenMarket needed a better way to onboard new staff and share updates as their team gre...w. They chose Kipwise for its strong multilingual search, Slack integration, and permission controls. Kipwise made it easier for staff to find information and reduced repeated questions to managers. Automatic reminders in Kipwise help keep their content up-to-date.
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