Kipwise Overview

Kipwise addresses the challenge of fragmented company knowledge by providing a lightweight company wiki solution. It integrates seamlessly with existing tools, ensuring that team members can access vital information effortlessly. The platform supports collaboration and productivity through built-in workflows, allowing for efficient knowledge sharing and management. Kipwise includes templates for Standard Operating Procedures, OKRs, and meeting notes, which streamline the documentation process. Its AI-powered suggestions and unified search capabilities help teams quickly find and utilize relevant content across different sources. Kipwise is valuable for organizations aiming to enhance internal communication and maintain a centralized knowledge base.

Use Cases

Customers recommend Knowledge Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Kipwise.

Other use cases:

  • Helpdesk Management
  • Onboarding
  • Category Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Launch New Products and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kipwise.

Kipwise Use-Cases and Business Priorities: Customer Satisfaction Data

Kipwise works with different mediums / channels such as Chat. and Slack.

Kipwise's features include Bot. and Kipwise support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Kipwise analytics capabilities include Custom Reports, and Analytics.

Reviews

"...so they can onboard new hires quicker, do their job more efficiently and reduce the number of repeated questions in the team...." Peer review from Kipwise

Kipwise, belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Kipwise offers a team wiki tool with powerful integrations like Slack and Google Drive. It features a real-time collaborative web editor to streamline knowledge sharing.

Comprehensive Insights on Kipwise Use Cases

What Are the key features of Kipwise for Knowledge Management?

What solutions does Kipwise provide for Workflow Management?

How does Kipwise facilitate Collaboration?

What benefits does Kipwise offer for Helpdesk Management?

4+ more Business Use Cases

94 buyers and buying teams have used Cuspera to assess how well Kipwise solved their Knowledge Management needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Case Studies

Internet

CASE STUDY ZenMarket

Kipwise helps ZenMarket, an international e-commerce company, share knowledge with remote customer support reps. ZenMarket needed a better way to onboard new staff and share updates as their team gre...w. They chose Kipwise for its strong multilingual search, Slack integration, and permission controls. Kipwise made it easier for staff to find information and reduced repeated questions to managers. Automatic reminders in Kipwise help keep their content up-to-date.

Information Technology and Services

CASE STUDY eAgronom

Kipwise helps eAgronom support farmers with fast, human customer service. eAgronom uses a team knowledge base to answer questions quickly. Farmers get replies from real people, not bots. The average ...response time is under 10 minutes. This approach keeps customers happy and loyal. eAgronom raised €500k from 50 customers, showing strong trust in their service.

lightning

Peers used Kipwise for knowledge management and workflow management

Kipwise Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

3.75/5

Read Reviews (5)
Analytics

2.99/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Custom Reports

3.75/5

Read Reviews (5)
Analytics

2.99/5

Read Reviews (1)

Kipwise Integrations

Kipwise integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

Software Failure Risk Guidance

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for Kipwise

Top Failure Risks for Kipwise

Kipwise Limited Profile

Company Name

Kipwise Limited

Company Website

https://kipwise.com/

HQ Location

Tallinn, Harjumaa, EE

Employees

1-10

Social

Financials

SEED