Kimoby Overview
This is a summary of the comprehensive capabilities and benefits of Kimoby based on over 610 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Kimoby, Medallia Concierge, Heymarket, TextUs, Trumpia, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Kimoby is right for your needs? Our Cuspera AI engine can evaluate how Kimoby fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kimoby supports business activities such as:
- Customer Feedback Management
- Communication Management
- Engagement Management
- Rating And Review Management
- Workflow Management
Kimoby can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Consistency, Increase Sales & Revenue, Improve Internal Communications, etc. It can help manage these activities if you use Text SMS Video Mobile etc. for these needs. As a solution, Kimoby's capabilities include Personalization, Alerts: Popups & Notifications, Dashboard, etc.
Reviews
"...Achieve real business results and visible improvements in customer satisfaction. ..." Business Instant Messaging for the Now Economy
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kimoby solved their SMS Marketing needs. Cuspera uses 610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kimoby.
Use Cases
Peers recommend Customer Feedback Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Kimoby.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.78/5 ★ |
"...Achieve real business results and visible improvements in customer satisfaction. ..." Business Instant Messaging for the Now Economy |
| measuring customer satisfaction |
4.75/5 ★ |
"...Track, monitor and visualize overall customer satisfaction from a single, intuitive dashboard. ..." Automated customer feedback requests via text message |
| Communication Management with Text SMS and Video |
4.53/5 ★ |
"...Rules and guidelines set forth by FCC's TCPA for sending text messages are handled by Kimoby behind the scenes. ..." Targeted and Conversational Instant Marketing Campaigns |
| sending & publishing communications |
4.47/5 ★ |
"...Send messages to your customer in the language of your choice...." Text conversations between your service staff and customers |
| tracking & monitoring communications |
4.19/5 ★ |
"...View all previously sent automated messages and keep track of every follow-up action. ..." Business Instant Messaging for the Now Economy |
| Engagement Management |
4.68/5 ★ |
"...Work smarter by automating repetitive communication tasks, such as order confirmations, service updates, reminders, approval requests, review and payment requests, and friendly follow-ups...." Automated messages |
| engaging and following up |
4.63/5 ★ |
"...Use the customer data you already have to drive engagement through personalization. ..." Targeted campaign offers via text message |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.78/5 ★ |
"...Achieve real business results and visible improvements in customer satisfaction. ..." Business Instant Messaging for the Now Economy |
|
| measuring customer satisfaction |
4.78/5 ★ |
| Communication Management with Text SMS and Video |
4.53/5 ★ |
"...Rules and guidelines set forth by FCC's TCPA for sending text messages are handled by Kimoby behind the scenes. ..." Targeted and Conversational Instant Marketing Campaigns |
|
| sending & publishing communications |
4.53/5 ★ |
| tracking & monitoring communications |
4.53/5 ★ |
| Engagement Management |
4.68/5 ★ |
"...Work smarter by automating repetitive communication tasks, such as order confirmations, service updates, reminders, approval requests, review and payment requests, and friendly follow-ups...." Automated messages |
|
| engaging and following up |
4.68/5 ★ |
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 610 insights from peers and experts to help you assess how these Kimoby use cases fit your SMS Marketing needs.
Frequently Asked Questions(FAQ)
for Kimoby
What is Kimoby?
What is Kimoby used for?
What are the top features of Kimoby?
What are Kimoby alternatives?
Where is Kimoby located?
Peers used Kimoby to Enhance customer relationships and Acquire customers
Kimoby Alternatives
Peer and Expert Opinion on Features
for Kimoby
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (33) |
| Alerts: popups & Notifications | Read Reviews (22) |
| Dashboard | Read Reviews (12) |
| Live monitoring | Read Reviews (10) |
| Recording | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (33) |
| Alerts: popups & Notifications | Read Reviews (22) |
| Dashboard | Read Reviews (12) |
| Live monitoring | Read Reviews (10) |
| Recording | Read Reviews (5) |
IT and Other Capabilities
for Kimoby
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (37) |
| Data Import | Read Reviews (34) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (37) |
| Data Import | Read Reviews (34) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (75) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (75) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (39) |
| Analytics | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (39) |
| Analytics | Read Reviews (16) |
Software Failure Risk Guidance
?for Kimoby
Overall Risk Meter
Top Failure Risks for Kimoby
Vendor Profile Details
Company Name
Kimoby
Company Website
https://www.kimoby.com/HQ Location
Quebec, Quebec, Canada
Employees
11-50
Social
Financials
PRIVATE
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