Real-World Case Studies and Customer Success Stories with Insight Mobile Manager

InfoGenesis POS helped Rosewood Castiglion del Bosco improve food and beverage service. The resort needed a reliable point-of-sale system to... support five-star guest experiences. InfoGenesis POS offered fast service, easy integration, and customizable features. Staff productivity increased and guest service improved. The solution fit the resort’s high standards and evolving needs.
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Agilysys helped Circus Circus Las Vegas cut check-in times from 3 hours to 30 minutes. The hotel used Express Kiosks... and other Agilysys solutions to let clerks check in many guests at once. This made guests happier and increased upsell revenue. The new system made upsells easier and more engaging for guests. Circus Circus improved guest service and reduced costs with Agilysys technology.
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Agilysys Pay helped Hershey Entertainment & Resorts Company secure nearly 500 payment terminals. The solution enabled point-to-point encryption and EMV... chip processing. This reduced PCI compliance costs and protected guest payment data. The company improved payment security without affecting guest service. Agilysys Pay made transactions easy, efficient, and safe for guests.
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Agilysys helped Inspire Korea manage 1,275 rooms and an 80,000 sq/ft casino. The resort needed to serve 3.5 million guests... each year and support multiple languages for its international clientele. Agilysys deployed solutions like Versa PMS, InfoGenesis POS, and IG OnDemand. These tools improved guest management and communication. Inspire Korea became the largest entertainment resort operator in South Korea.
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Agilysys Service helped Pinehurst Resort modernize guest check-in and boost staff productivity. The resort faced slow, manual room assignment and... communication issues. With Agilysys Service, over 1,000 guests got automated notifications in four weeks. Staff now use tablets to prioritize and turn over rooms faster. Pinehurst expects to save $60,000 in labor costs as a result of the new workflow management solution.
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Agilysys InfoGenesis POS and IG Kiosk helped Disneyland Paris boost transactions by 16%. 54% of all transactions now happen at... self-service kiosks. Per capita revenue rose 4% year-over-year. Upsell revenue jumped 19% with better product displays. Guest journey time dropped by 1.5 minutes using kiosks instead of standard POS. The solution improved staffing, sales visibility, and guest service.
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Agilysys helped Great Wolf Resorts boost sales by 27% with self-service technology. The hospitality chain used InfoGenesis POS and other... Agilysys solutions to improve guest interaction and streamline operations. Check totals rose by up to 30%. Revenue at outlets increased by 60%. Agent training time dropped from 8 days to just 2 days.
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Agilysys InfoGenesis POS, IG Flex, and Agilysys Pay helped Wequassett Resort and Golf Club improve guest service and boost revenue. The resort needed... both fixed and mobile point-of-sale solutions for its many amenities. Agilysys provided integrated systems designed for complex hospitality environments. The new technology improved operational efficiency and guest experience. The resort now offers better service in all areas, from restaurants to pools and beaches.
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Agilysys InfoGenesis POS, Loyalty & Promotions helped Ventura Iona manage a ship with double the capacity of previous vessels. The solution digitized... kitchen operations and enabled mobile POS, cutting revenue center change time to 2 seconds. Staff response times improved, and resources were consolidated for better efficiency. The system supported sustainability goals and made training easier. Guest experience and service levels increased despite larger scale and longer distances.
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Agilysys Stay PMS, Agilysys Book, and InfoGenesis POS helped Saba Rock Resort improve guest experience and boost operational efficiency. The resort used... these cloud-based solutions during its post-hurricane rebuilding. Agilysys Book made online reservations easy and increased revenue with flexible upgrades. Agilysys Stay PMS gave staff quick access to guest preferences for better service. InfoGenesis POS ensured high-quality restaurant and bar service, even without online connectivity. Saba Rock Resort focused more on guests and less on software.
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Agilysys Stay and Agilysys Pay helped Portlander Inn improve guest connections and streamline operations. The inn wanted a property management... system that was easy to use and focused on guest needs. They chose Agilysys for its simple setup and guest-centric features. The new system gives the inn better insight into guest preferences and secures payment data. Portlander Inn expects to grow its business and offer more personal service with Agilysys.
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Odawa Casino Resort used the Agilysys suite to improve operations after major renovations. They wanted better efficiency and a stronger... guest experience. The resort installed Agilysys Versa PMS, InfoGenesis POS, and Agilysys Pay. These tools help manage hotel operations, food and beverage, and payment processing. The general manager said the software fits their needs and will help them serve guests better.
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IG OnDemand from Agilysys helps Kewadin Casinos offer contactless food and beverage ordering. Guests use their own devices to order... and pay, making service safer and faster. Kewadin Casinos improved operational efficiency and guest service with this solution. The casinos plan to expand IG OnDemand to replace room service and add machine-side dining. Agilysys also provides point-of-sale, property management, inventory, and document management solutions at Kewadin.
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Agilysys InfoGenesis POS, IG Flex, and Agilysys Pay helped InterContinental Chicago Magnificent Mile improve guest service at its food and beverage venues. The hotel needed... a new POS system to support high service standards and handle high transaction volumes. Agilysys solutions enabled efficient operations and enhanced the guest experience, including at the busiest Starbucks in the US. The hotel praised Agilysys for strong support and innovation opportunities. The new system helps optimize food and beverage operations and deliver unmatched service.
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Agilysys InfoGenesis POS, Agilysys Pay, and IG Flex helped Grand Casino Mille Lacs and Grand Casino Hinckley improve food, beverage, and retail operations. The casinos needed... integrated point-of-sale and payment gateway solutions to secure cardholder data and boost efficiency. Agilysys provided mobile and fixed POS systems with strong integration and security features. The technology streamlined operations and enhanced guest service. Management praised the state-of-the-art solutions for meeting all their criteria.
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Agilysys InfoGenesis POS, Agilysys Pay, and Agilysys Analyze helped Cher-Ae Heights Casino upgrade its technology. The casino wanted EMV and... PCI compliance, more flexibility, and better operational insight. Agilysys solutions replaced a long-time competitor. InfoGenesis POS streamlined food and beverage operations. Agilysys Analyze gave real-time performance metrics and removed manual reporting. Agilysys Pay secured guest payments and improved data security. The casino expects better efficiency, security, and guest experience.
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Agilysys solutions help Camelback Resort deliver great guest experiences. The resort uses Agilysys Versa for property management, InfoGenesis POS, Reserve,... Pay, and DataMagine. Staff see less downtime and more efficiency. DataMagine made check-in and check-out paperless. Leaders at Camelback say Agilysys software is stable and reliable. The resort relies on Agilysys to support its mission of guest satisfaction.
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Agilysys Versa PMS helped 7 Cedars Casino in Sequim, Washington, manage its new resort. The system integrates with their food... and beverage and retail point of sale solutions. This gives staff a single view of guest information and operations. The hotel manager says this saves time and lets staff focus on guests. The director of IT highlights the partnership with Agilysys and the system's impact on business goals. The new hotel offers 100 rooms, meeting space, and four-star amenities.
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Agilysys InfoGenesis POS and Agilysys Pay helped 172 live music venue in Las Vegas improve guest service and secure payments. The venue needed... a point-of-sale system that could launch quickly for their grand opening. Agilysys provided expert support and fast deployment. The new system made operations more efficient and improved the guest experience. The venue is satisfied with the results and expects ongoing benefits for staff and customers.
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Atrium campus card and Agilysys InfoGenesis POS helped the University of Houston modernize campus payments. The university wanted faster, easier... card management and checkout for students, faculty, and staff. The new system enabled one-tap payments and mobile POS, improving service speed and flexibility. Staff and customers now enjoy better service, real-time data, and a future-ready platform. The solution supports high-volume dining, retail, and special events across four campuses.
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Agilysys Eatec helped Catholic Charities of Southern Nevada modernize their food program operations. The organization needed better control over food... procurement, storage, and inventory. Eatec streamlined purchasing, managed inventory, and reduced costs. The solution supports a program that serves nearly 2 million meals each year. Efficiency gains allow more resources to go directly to client services. The VP of food services praised Eatec for helping keep administrative costs low.
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Agilysys InfoGenesis POS and IG OnDemand helped Community Medical Centers speed up food and beverage processes. The multi-hospital system increased... foodservice sales by 79%. Staff can now quickly remove unavailable items from menus. Over 100,000 orders were satisfied in 2023. The solution improved order management and customer satisfaction.
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