IBM FileNet Content Manager Overview

This is a summary of the comprehensive capabilities and benefits of IBM FileNet Content Manager based on over 628 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

IBM FileNet Content Manager, DocuShare ECM Platform, Alfresco ECM, PaperVision Enterprise, Oracle Webcenter Content, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if IBM FileNet Content Manager is right for your needs? Our Cuspera AI engine can evaluate how IBM FileNet Content Manager fits your specific business needs, industry, and context. Get your personalized assessment report today.

IBM FileNet Content Manager supports business activities such as:

  • Content Management
  • Workflow Management
  • Customer Case Management
  • Collaboration
  • Contract Management

IBM FileNet Content Manager can help you with many business goals, such as Improve ROI, Enhance Customer Relationships, Acquire Customers, Grow Market Share, and Increase Sales & Revenue. It can help manage these activities if you use Review Sites Amazon and Mobile for these needs. As a solution, IBM FileNet Content Manager's capabilities include Recording.

IBM FileNet Content Manager was founded in 1911. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...If you have a Content problem IBM FileNet Content Manager can help solve it...." Peer review by Troy L, Technology Manager

Cuspera Reviews

8 buyers and buying teams have used Cuspera to assess how well IBM FileNet Content Manager solved their Content Management Systems needs. Cuspera uses 628 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using IBM FileNet Content Manager.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Workflow Management , Customer Case Management , as the business use cases that they have been most satisfied while using IBM FileNet Content Manager.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management

4.82/5 ★

Read Reviews (121)

"...If you have a Content problem IBM FileNet Content Manager can help solve it...."
searching for content

4.41/5 ★

Read Reviews (4)

"...8.1 IBM Financial Transaction Manager 2.1 IBM FileNet P8 Platform Content Search Engine 4.5.1 IBM FileNet P8 Platform Content Search Engine 5.1 IBM FileNet P8 Platform Content Search Engine 5.0 IBM FileNet Content Manager Content Engine 5.2.0 IBM Endpoint Manager for Remote Control..."
content sharing

3.88/5 ★

Read Reviews (2)

"...Enterprise storage, manage, sharing of content across the country within and outside the organization...."
Workflow Management with Review Sites and Amazon

4.84/5 ★

Read Reviews (38)

"...Learn how Central Nacional Unimed streamlined medical billing with electronic content workflows. ..." FileNet Content Manager - Overview
Customer Case Management

4.63/5 ★

Read Reviews (19)

"...Recommended for organizations who are looking to implement most of the ECM-centic requirements and Case Management solutions...."
PEER EXPERIENCES
Content Management

4.82/5 ★

Read Reviews (121)

"...If you have a Content problem IBM FileNet Content Manager can help solve it...." Peer review by Troy L, Technology Manager
searching for content

4.82/5 ★

Read Reviews (4)

content sharing

4.82/5 ★

Read Reviews (2)

Workflow Management with Review Sites and Amazon

4.84/5 ★

Read Reviews (38)

"...Learn how Central Nacional Unimed streamlined medical billing with electronic content workflows. ..." FileNet Content Manager - Overview
Customer Case Management

4.63/5 ★

Read Reviews (19)

"...Recommended for organizations who are looking to implement most of the ECM-centic requirements and Case Management solutions...." Peer review by Anup M., Information Technology and Services

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 628 insights from peers and experts to help you assess how these IBM FileNet Content Manager use cases fit your Content Management Systems needs.

Based on peer insights

Cuspera recommends IBM FileNet Content Manager for

Use Cases Content Management , Workflow Management , Customer Case Management
Medium Review Sites, Amazon, Mobile
Features Recording
Business Priorities Improve ROI, Enhance Customer Relationships, Acquire Customers
Industries Information Technology And Services, Computer Software, Insurance

Frequently Asked Questions(FAQ)

for IBM FileNet Content Manager

What is IBM FileNet Content Manager used for?

IBM FileNet Content Manager is a Content Management Systems Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Content Management, Workflow Management and Customer Case Management .

Who uses IBM FileNet Content Manager?

IBM FileNet Content Manager is used by Information Technology And Services, Computer Software and Insurance among other industries.

What are IBM FileNet Content Manager alternatives?

DocuShare ECM Platform, Alfresco ECM, PaperVision Enterprise and Oracle Webcenter Content are popular alternatives for IBM FileNet Content Manager.

Where is IBM FileNet Content Manager located?

IBM FileNet Content Manager is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.

Popular Business Setting

for IBM FileNet Content Manager

Top Industries

  • Information Technology and Services
  • Computer Software
  • Insurance

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market
lightning

Peers used IBM FileNet Content Manager to Improve ROI and Enhance customer relationships

Peer and Expert Opinion on Features

for IBM FileNet Content Manager

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.78/5 ★

Read Reviews (30)
FEATURES RATINGS AND REVIEWS
Recording

4.78/5 ★

Read Reviews (30)

IT and Other Capabilities

for IBM FileNet Content Manager

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.63/5 ★

Read Reviews (61)
Data Import

4.61/5 ★

Read Reviews (69)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.63/5 ★

Read Reviews (61)
Data Import

4.61/5 ★

Read Reviews (69)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.14/5 ★

Read Reviews (3)
Email Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
24/7 Support

3.32/5 ★

Read Reviews (66)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.14/5 ★

Read Reviews (3)
Email Support

3.88/5 ★

Read Reviews (2)
Phone Support

3.88/5 ★

Read Reviews (2)
24/7 Support

3.32/5 ★

Read Reviews (66)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.73/5 ★

Read Reviews (5)
Analytics

4.05/5 ★

Read Reviews (25)
Custom Reports

3.34/5 ★

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.73/5 ★

Read Reviews (5)
Analytics

4.05/5 ★

Read Reviews (25)
Custom Reports

3.34/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for IBM FileNet Content Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM FileNet Content Manager

Vendor Profile Details

Company Name

IBM

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO