About Higher Logic Online Community

Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals.

Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.

It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Higher Logic Online Community solves your Community Management needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Higher Logic Online Community.

Other priorities:

  • Increase Sales & Revenue
  • Member Engagement & Retention
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Collaboration , Communication Management , as the business use cases that they have been most satisfied while using Higher Logic Online Community.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.76/5

Read Reviews (253)

"...The DEN evolved from disparate groups connecting across social platforms to an engaged, active online community hub...." Case Study Discovery Educator Network
engaging and following up

4.75/5

Read Reviews (225)

Collaboration

4.80/5

Read Reviews (43)

"...Higher Logic provides members with an opportunity to connect and collaborate between live events, conferences, meet-ups, etc...." Peer review by Leslie A. C, Director of Membership, HDI, Events Services
Communication Management with E-Mail

4.40/5

Read Reviews (20)

"...This meant that Ciampi was forced to manually create fake digest emails to send to members...." Case Study American Associaton for Clinical Chemistry (AACC)
sending & publishing communications

4.41/5

Read Reviews (11)

tracking & monitoring communications

3.42/5

Read Reviews (1)

PEER EXPERIENCES
Engagement Management

4.76/5

Read Reviews (253)

"...The DEN evolved from disparate groups connecting across social platforms to an engaged, active online community hub...." Case Study Discovery Educator Network
engaging and following up

4.76/5

Read Reviews (225)

Collaboration

4.80/5

Read Reviews (43)

"...Higher Logic provides members with an opportunity to connect and collaborate between live events, conferences, meet-ups, etc...." Peer review by Leslie A. C, Director of Membership, HDI, Events Services
Communication Management with E-Mail

4.40/5

Read Reviews (20)

"...This meant that Ciampi was forced to manually create fake digest emails to send to members...." Case Study American Associaton for Clinical Chemistry (AACC)
sending & publishing communications

4.40/5

Read Reviews (11)

tracking & monitoring communications

4.40/5

Read Reviews (1)

45+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1747 insights from peers and experts to help you assess how these Higher Logic Online Community use cases fit your Community Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Elizabeth Moris

Marketing Communications Manager

Regulatory Affairs Professionals Society

Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality. Testimonial By Elizabeth Moris

Jane Schmitt

Chief Executive Officer

AMA Queensland

A community should be a foundational starting point for every association – a central platform that’s safer and more intimate than social media, where members can communicate, and where they know the association will read and react to what’s being shared. Testimonial By Jane Schmitt

Brett Wangman

President

The Center for Association Growth (TCAG)

Pivoting from an in-person, annual conference to virtual events can seem daunting. Building out a virtual event using Higher Logic made it easier. We created virtual events that engaged members, delivered value, and drove revenue with sponsorship opportunities. Testimonial By Brett Wangman
CUSTOMERS TESTIMONIALS

Elizabeth Moris

Marketing Communications Manager

Regulatory Affairs Professionals Society

Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality. Testimonial By Elizabeth Moris

Jane Schmitt

Chief Executive Officer

AMA Queensland

A community should be a foundational starting point for every association – a central platform that’s safer and more intimate than social media, where members can communicate, and where they know the association will read and react to what’s being shared. Testimonial By Jane Schmitt

Brett Wangman

President

The Center for Association Growth (TCAG)

Pivoting from an in-person, annual conference to virtual events can seem daunting. Building out a virtual event using Higher Logic made it easier. We created virtual events that engaged members, delivered value, and drove revenue with sponsorship opportunities. Testimonial By Brett Wangman

Case Studies

COMPANY CASE STUDIES
Case Study Imperva

Learn How Imperva Uses Community as a Catalyst for Customer Engagement

Read More
Case Study MUSE International

MUSE International Earned Sponsorship Revenue with Virtual Event Communities

Read More
Case Study American Association of Endodontists

Learn How the American Association of Endodontists Revitalized Their Member Community

Read More

Popular Business Setting

for Higher Logic Online Community

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Higher Logic Online Community to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for Higher Logic Online Community

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.85/5

Read Reviews (81)
Ticketing

3.61/5

Read Reviews (20)
Microsites

3.27/5

Read Reviews (20)
Landing page

4.82/5

Read Reviews (13)
Gamification

3.30/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Personalization

3.85/5

Read Reviews (81)
Ticketing

3.61/5

Read Reviews (20)
Microsites

3.27/5

Read Reviews (20)
Landing page

4.82/5

Read Reviews (13)
Gamification

3.30/5

Read Reviews (11)

IT and Other Capabilities

for Higher Logic Online Community

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.83/5

Read Reviews (34)
Data Import

3.05/5

Read Reviews (82)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.83/5

Read Reviews (34)
Data Import

3.05/5

Read Reviews (82)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.81/5

Read Reviews (22)
24/7 Support

3.60/5

Read Reviews (245)
Phone Support

2.88/5

Read Reviews (15)
Email Support

2.87/5

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.81/5

Read Reviews (22)
24/7 Support

3.60/5

Read Reviews (245)
Phone Support

2.88/5

Read Reviews (15)
Email Support

2.87/5

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (3)
Analytics

3.85/5

Read Reviews (57)
Custom Reports

3.02/5

Read Reviews (204)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (3)
Analytics

3.85/5

Read Reviews (57)
Custom Reports

3.02/5

Read Reviews (204)

Failure Risk Guidance Security Report

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for Higher Logic Online Community

Overall Risk Meter

Low Medium High

Top Failure Risks for Higher Logic Online Community

Vendor Profile Details

Company Name

Higher Logic

HQ Location

1919 North Lynn Street, Suite 500 Arlington, VA 22209

Employees

251-500

Social

Financials

Private