Higher Logic Thrive Community Overview

Higher-Logic-Online-Community platforms engage members and improve retention. Associations are strengthened through enhanced member interaction.

Use Cases

Customers recommend Engagement Management, Collaboration, Communication Management, as the business use cases that they have been most satisfied with while using Higher Logic Thrive Community.

Other use cases:

  • Enable Mentoring
  • Advertisement
  • Content Sharing
  • Training & Onboarding
  • Customer Feedback Management
  • Sales Call Management
  • Generation Of New Leads
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Higher Logic Thrive Community.

Other priorities:

  • Increase Sales & Revenue
  • Member Engagement & Retention
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Higher Logic Thrive Community Use-Cases and Business Priorities: Customer Satisfaction Data

Higher Logic Thrive Community works with different mediums / channels such as E-Mail.

Higher Logic Thrive Community's features include Personalization, Ticketing, Microsites, etc. and Higher Logic Thrive Community support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Higher Logic Thrive Community analytics capabilities include Analytics, and Custom Reports.

Reviews

"The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited... access to this intelligence enhances the speed we serve our customers." - Brian Wilson

Higher Logic Thrive Community, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Higher Logic Thrive Community

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Higher Logic Thrive Community is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.

Higher Logic Thrive Community Customer wins, Customer success stories, Case studies

What solutions does Higher Logic Thrive Community provide for Engagement Management?

How can Higher Logic Thrive Community optimize your Collaboration Workflow?

What Are the key features of Higher Logic Thrive Community for Communication Management?

What solutions does Higher Logic Thrive Community provide for Enable Mentoring?

11 buyers and buying teams have used Cuspera to assess how well Higher Logic Thrive Community solved their Community Management needs. Cuspera uses 1747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

CUSTOMERS TESTIMONIALS
Higher Logic Thrive Community testimonial

Brian Wilson

Chief Customer Officer

zenoss

The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited access to this intelligence enhances the speed we... serve our customers.

Testimonial By Brian Wilson
Higher Logic Thrive Community testimonial

Georgina (Cannie) Donahue

Director of Community

Pragmatic Institute

The community existed as a lifeline for many of our community members during COVID-19. Everybody was home from the office, everybody was confused, and what better than to be able to say, ‘I have a home for you, and a place to ground yourself during this storm. I’ve got a bunch of other people I can... introduce you to who are working through this as well. Not only will we help you survive, we’ll help you thrive.

Testimonial By Georgina (Cannie) Donahue
Higher Logic Thrive Community testimonial

Michelle Lowry

Director of Community & Member Engagement

Dynamic Communities

Thanks to Higher Logic, we are delivering greater value to our members every day. Meanwhile, we are able to continue to grow our communities at a rapid pace without having to constantly grow our team. This is an excellent return on investment.” Testimonial By Michelle Lowry
CUSTOMERS TESTIMONIALS
Higher Logic Thrive Community testimonial

Brian Wilson

Chief Customer Officer

zenoss

The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited access to this intelligence enhances the speed we... serve our customers.

Testimonial By Brian Wilson
Higher Logic Thrive Community testimonial

Georgina (Cannie) Donahue

Director of Community

Pragmatic Institute

The community existed as a lifeline for many of our community members during COVID-19. Everybody was home from the office, everybody was confused, and what better than to be able to say, ‘I have a home for you, and a place to ground yourself during this storm. I’ve got a bunch of other people I can... introduce you to who are working through this as well. Not only will we help you survive, we’ll help you thrive.

Testimonial By Georgina (Cannie) Donahue
Higher Logic Thrive Community testimonial

Michelle Lowry

Director of Community & Member Engagement

Dynamic Communities

Thanks to Higher Logic, we are delivering greater value to our members every day. Meanwhile, we are able to continue to grow our communities at a rapid pace without having to constantly grow our team. This is an excellent return on investment.” Testimonial By Michelle Lowry

Board

Higher Logic helped Board build a strong customer community. Board used enablement tools like community to keep customers engaged. Holly Rieke, director of community at Board, said engaged customers ...are more likely to stay and grow. Board can now show the value of community to the business. Higher Logic's platform supports customer advocacy and retention.

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Australian Catholic Primary Principals’ Association (ACPPA) - Education

Higher Logic helped ACPPA solve communication and document sharing problems. ACPPA had only one full-time staff member and struggled with email overload and version control. Higher Logic gave them on...e platform for communication, file sharing, and member engagement. Board members now find files and discussions in one place. Decision-making is faster and easier. The platform is easy for everyone to use, even with little tech experience. ACPPA plans to use Higher Logic to connect more principals across Australia.

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Alliance of Community Health Plans (ACHP) - Non Profit Organization Management

Higher Logic Thrive helped the Alliance of Community Health Plans (ACHP) improve member engagement and internal efficiency. ACHP used the platform to automate member queries, saving staff time and ma...king it easier for members to connect and share ideas. The upgrade led to a 27% increase in first-time logins and more community activity. Members now find information faster with fewer clicks, and staff can use email analytics to plan better communication. ACHP’s small team manages 26 member companies more efficiently with Higher Logic Thrive.

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Board - Computer Software

Higher Logic Vanilla helped Board, an enterprise planning platform, grow its online community. Board needed a solution that was easy to manage without developer support. The team chose Higher Logic V...anilla for its flexibility and strong support. After implementation, Board saw 64% growth in total members, a 98% increase in forum posts, and 96% of surveyed members rated their experience as positive. The community now drives engagement and delivers millions in measurable value.

Read on →

F-Secure - Computer & Network Security

Higher Logic Vanilla helped F-Secure move their community platform after their old vendor stopped updates and support. F-Secure migrated nine years of data in just a few weeks. The new platform led t...o a 20% increase in call deflection savings. 47% of customers now intend to purchase, showing the community's impact on revenue. F-Secure praised the platform's security and support.

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Higher Logic - Information Technology And Services

Higher Logic Vanilla helped Higher Logic organize and manage product feedback from their customer community. Before using Vanilla, feedback was scattered and decisions were reactive. With Vanilla, th...ey created a central place for submitting and tracking ideas. Community members can vote and comment, and status updates keep everyone informed. Built-in analytics and automated workflows made it easy to prioritize and implement over 120 customer-submitted product ideas.

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Frequently Asked Questions(FAQ)

for Higher Logic Thrive Community

What is Higher Logic Thrive Community?

Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals.

Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.

It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.

What is Higher Logic Thrive Community used for?

Higher Logic Thrive Community is a Community Management Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Collaboration and Communication Management .

What are the top features of Higher Logic Thrive Community?

Personalization, Ticketing and Microsites are some of the top features of Higher Logic Thrive Community.

Who uses Higher Logic Thrive Community?

Higher Logic Thrive Community is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

What are Higher Logic Thrive Community alternatives?

Zapnito, Bettermode, Socialengine and Forj are popular alternatives for Higher Logic Thrive Community.

Where is Higher Logic Thrive Community located?

Higher Logic Thrive Community is headquartered at 1919 North Lynn Street, Suite 500 Arlington, VA 22209.
lightning

Peers used Higher Logic Thrive Community for engagement management and collaboration

Higher Logic Thrive Community Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (3)
Analytics

3.85/5

Read Reviews (57)
Custom Reports

3.02/5

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (3)
Analytics

3.85/5

Read Reviews (57)
Custom Reports

3.02/5

Read Reviews (204)

Software Failure Risk Guidance

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for Higher Logic Thrive Community

Overall Risk Meter

Low Medium High

Top Failure Risks for Higher Logic Thrive Community

Higher Logic News

Executive

Higher Logic Names Former IBM Leader Marius Ciortea as Chief Community Officer, Accelerating a New Era of AI-Powered Community Engagement - Business Wire

Higher Logic appoints Marius Ciortea, a former IBM leader, as Chief Community Officer to enhance AI-driven community engagement strategies.

Higher Logic Profile

Company Name

Higher Logic

HQ Location

1919 North Lynn Street, Suite 500 Arlington, VA 22209

Employees

251-500

Social

Financials

PRIVATE