About Higher Logic Online Community
Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals.
Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.
It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Higher Logic Online Community solves your Community Management needs.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Higher Logic Online Community.
Use Cases
Peers recommend Engagement Management , Collaboration , Communication Management , as the business use cases that they have been most satisfied while using Higher Logic Online Community.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.76/5 ★ |
"...The DEN evolved from disparate groups connecting across social platforms to an engaged, active online community hub...." Case Study Discovery Educator Network |
| engaging and following up |
4.75/5 ★ |
|
| Collaboration |
4.80/5 ★ |
"...Higher Logic provides members with an opportunity to connect and collaborate between live events, conferences, meet-ups, etc...." Peer review by Leslie A. C, Director of Membership, HDI, Events Services |
| Communication Management with E-Mail |
4.40/5 ★ |
"...This meant that Ciampi was forced to manually create fake digest emails to send to members...." Case Study American Associaton for Clinical Chemistry (AACC) |
| sending & publishing communications |
4.41/5 ★ |
|
| tracking & monitoring communications |
3.42/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.76/5 ★ |
"...The DEN evolved from disparate groups connecting across social platforms to an engaged, active online community hub...." Case Study Discovery Educator Network |
|
| engaging and following up |
4.76/5 ★ |
| Collaboration |
4.80/5 ★ |
"...Higher Logic provides members with an opportunity to connect and collaborate between live events, conferences, meet-ups, etc...." Peer review by Leslie A. C, Director of Membership, HDI, Events Services |
|
| Communication Management with E-Mail |
4.40/5 ★ |
"...This meant that Ciampi was forced to manually create fake digest emails to send to members...." Case Study American Associaton for Clinical Chemistry (AACC) |
|
| sending & publishing communications |
4.40/5 ★ |
| tracking & monitoring communications |
4.40/5 ★ |
45+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1747 insights from peers and experts to help you assess how these Higher Logic Online Community use cases fit your Community Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality. Testimonial By Elizabeth Moris |
|
A community should be a foundational starting point for every association – a central platform that’s safer and more intimate than social media, where members can communicate, and where they know the association will read and react to what’s being shared. Testimonial By Jane Schmitt |
|
Pivoting from an in-person, annual conference to virtual events can seem daunting. Building out a virtual event using Higher Logic made it easier. We created virtual events that engaged members, delivered value, and drove revenue with sponsorship opportunities. Testimonial By Brett Wangman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Elizabeth Moris Marketing Communications Manager Regulatory Affairs Professionals Society |
Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality. Testimonial By Elizabeth Moris |
|
Jane Schmitt Chief Executive Officer AMA Queensland |
A community should be a foundational starting point for every association – a central platform that’s safer and more intimate than social media, where members can communicate, and where they know the association will read and react to what’s being shared. Testimonial By Jane Schmitt |
|
Brett Wangman President The Center for Association Growth (TCAG) |
Pivoting from an in-person, annual conference to virtual events can seem daunting. Building out a virtual event using Higher Logic made it easier. We created virtual events that engaged members, delivered value, and drove revenue with sponsorship opportunities. Testimonial By Brett Wangman |
Popular Business Setting
for Higher Logic Online Community
Top Industries
- Non-Profit Organization Management
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Higher Logic Online Community to Scale best practices and Acquire customers
Higher Logic Online Community Alternatives
Peer and Expert Opinion on Features
for Higher Logic Online Community
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (81) |
| Ticketing | Read Reviews (20) |
| Microsites | Read Reviews (20) |
| Landing page | Read Reviews (13) |
| Gamification | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (81) |
| Ticketing | Read Reviews (20) |
| Microsites | Read Reviews (20) |
| Landing page | Read Reviews (13) |
| Gamification | Read Reviews (11) |
IT and Other Capabilities
for Higher Logic Online Community
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (34) |
| Data Import | Read Reviews (82) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (34) |
| Data Import | Read Reviews (82) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (22) |
| 24/7 Support | Read Reviews (245) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (22) |
| 24/7 Support | Read Reviews (245) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (57) |
| Custom Reports | Read Reviews (204) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (57) |
| Custom Reports | Read Reviews (204) |
Failure Risk Guidance Security Report
?for Higher Logic Online Community
Overall Risk Meter
Top Failure Risks for Higher Logic Online Community
Vendor Profile Details
Company Name
Higher Logic
Company Website
https://www.higherlogic.com/HQ Location
1919 North Lynn Street, Suite 500 Arlington, VA 22209
Employees
251-500
Social
Financials
Private
