Higher Logic Online Community Overview
This is a summary of the comprehensive capabilities and benefits of Higher Logic Online Community based on over 1747 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Higher Logic Online Community, Hivebrite, Packback, Zapnito, inSided community, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Higher Logic Online Community is right for your needs? Our Cuspera AI engine can evaluate how Higher Logic Online Community fits your specific business needs, industry, and context. Get your personalized assessment report today.
Higher Logic Online Community supports business activities such as:
- Engagement Management
- Collaboration
- Communication Management
- Enable Mentoring
- Advertisement
Higher Logic Online Community can help you with many business goals, such as Scale Best Practices, Acquire Customers, Increase Sales & Revenue, Member Engagement & Retention, Establish Thought Leadership, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Higher Logic Online Community's capabilities include Personalization, Ticketing, Microsites, etc.
Higher Logic Online Community Non-Profit Organization Management Vertical is its biggest customer base.
Reviews
"The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited... access to this intelligence enhances the speed we serve our customers. " - Brian Wilson
Cuspera Reviews
47 buyers and buying teams have used Cuspera to assess how well Higher Logic Online Community solved their Community Management needs. Cuspera uses 1747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Higher Logic Online Community.
Use Cases
Peers recommend Engagement Management , Collaboration , Communication Management , as the business use cases that they have been most satisfied while using Higher Logic Online Community.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.76/5 ★ |
"...ASHP Connect provides members with the social collaboration and engagement tools they want and helps staff improve operational effectiveness and drive brand value. ..." Case Study The American Society of Health-System Pharmacists (ASHP) |
engaging and following up |
4.75/5 ★ |
"...Customers are engaged, and have started doing a lot of self-support. ...." Peer review by Kendall J., Technical Writer, Computer Software |
Collaboration |
4.80/5 ★ |
"...ASAE members have found that Collaborate features conversations and interactions that are deeper and more robust. ..." Case Study The American Society of Association Executives (ASAE) |
Communication Management with E-Mail |
4.39/5 ★ |
"...Seed questions for each major community PPAI sent a Google form (instead of sending individual emails) to members with the question, What s one thing you d want to ask other members?..." Case Study Promotional Products Association International (PPAI) |
sending & publishing communications |
4.41/5 ★ |
"...Strengthened engagement: The number of messages posted to discussion groups increased in activity by 30 percent over the previous listservs Volunteer Town Square: ASAE manages volunteer leaders, committees, councils and ad hoc projects through this portal, where members can nd new volunteer opportunities, browse volunteer categories and commitments, and set up project alerts ..." Case Study The American Society of Association Executives (ASAE) |
tracking & monitoring communications |
3.42/5 ★ |
"...We're able to send large quantities of emails and track open/click data...." Peer review by User |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.76/5 ★ |
"...ASHP Connect provides members with the social collaboration and engagement tools they want and helps staff improve operational effectiveness and drive brand value. ..." Case Study The American Society of Health-System Pharmacists (ASHP) |
|
engaging and following up |
4.76/5 ★ |
Collaboration |
4.80/5 ★ |
"...ASAE members have found that Collaborate features conversations and interactions that are deeper and more robust. ..." Case Study The American Society of Association Executives (ASAE) |
|
Communication Management with E-Mail |
4.39/5 ★ |
"...Seed questions for each major community PPAI sent a Google form (instead of sending individual emails) to members with the question, What s one thing you d want to ask other members?..." Case Study Promotional Products Association International (PPAI) |
|
sending & publishing communications |
4.39/5 ★ |
tracking & monitoring communications |
4.39/5 ★ |
48+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1747 insights from peers and experts to help you assess how these Higher Logic Online Community use cases fit your Community Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited access to this intelligence enhances the speed we... serve our customers. |
|
The community existed as a lifeline for many of our community members during COVID-19. Everybody was home from the office, everybody was confused, and what better than to be able to say, ‘I have a home for you, and a place to ground yourself during this storm. I’ve got a bunch of other people I can... introduce you to who are working through this as well. Not only will we help you survive, we’ll help you thrive. |
|
Our community is such a good listening tool for the association staff, helping us understand where members’ priorities are. It’s also great tool for introducing us to members who we don’t know much about. It gives our members a forum where they can be heard by the association and other members. Testimonial By Kim Fitzsimmons |
CUSTOMERS | TESTIMONIALS |
---|---|
Brian Wilson Chief Customer Officer zenoss |
The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited access to this intelligence enhances the speed we... serve our customers. |
Georgina (Cannie) Donahue Director of Community Pragmatic Institute |
The community existed as a lifeline for many of our community members during COVID-19. Everybody was home from the office, everybody was confused, and what better than to be able to say, ‘I have a home for you, and a place to ground yourself during this storm. I’ve got a bunch of other people I can... introduce you to who are working through this as well. Not only will we help you survive, we’ll help you thrive. |
Kim Fitzsimmons Chief Marketing and Communications Officer American Association of Endodontists |
Our community is such a good listening tool for the association staff, helping us understand where members’ priorities are. It’s also great tool for introducing us to members who we don’t know much about. It gives our members a forum where they can be heard by the association and other members. Testimonial By Kim Fitzsimmons |
Frequently Asked Questions(FAQ)
for Higher Logic Online Community
What is Higher Logic Online Community?
What is Higher Logic Online Community used for?
What are the top features of Higher Logic Online Community?
Who uses Higher Logic Online Community?
What are Higher Logic Online Community alternatives?
Where is Higher Logic Online Community located?
Popular Business Setting
for Higher Logic Online Community
Top Industries
- Non-Profit Organization Management
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Higher Logic Online Community Alternatives
Peer and Expert Opinion on Features
for Higher Logic Online Community
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (81) |
Ticketing | Read Reviews (20) |
Microsites | Read Reviews (20) |
Landing page | Read Reviews (13) |
Gamification | Read Reviews (11) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (81) |
Ticketing | Read Reviews (20) |
Microsites | Read Reviews (20) |
Landing page | Read Reviews (13) |
Gamification | Read Reviews (11) |
IT and Other Capabilities
for Higher Logic Online Community
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (34) |
Data Import | Read Reviews (82) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (34) |
Data Import | Read Reviews (82) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (22) |
24/7 Support | Read Reviews (245) |
Phone Support | Read Reviews (15) |
Email Support | Read Reviews (18) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (22) |
24/7 Support | Read Reviews (245) |
Phone Support | Read Reviews (15) |
Email Support | Read Reviews (18) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (3) |
Analytics | Read Reviews (57) |
Custom Reports | Read Reviews (204) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (3) |
Analytics | Read Reviews (57) |
Custom Reports | Read Reviews (204) |
Software Failure Risk Guidance
?for Higher Logic Online Community
Overall Risk Meter
Top Failure Risks for Higher Logic Online Community
Vendor Profile Details
Company Name
Higher Logic
Company Website
https://www.higherlogic.com/HQ Location
1919 North Lynn Street, Suite 500 Arlington, VA 22209
Employees
251-500
Social
Financials
PRIVATE