A platform for developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and others with a unified API
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Latest Product Updates and Feature Enhancements on Gupshup
Gupshup introduces Superagent, an autonomous AI engine for scalable customer engagement
Gupshup has launched Superagent, an autonomous AI engine designed to enhance customer engagement across multiple platforms, including WhatsApp and Instagram. The system automates business processes, ...supports multiple languages, and adapts strategies based on context. Additionally, Gupshup introduced Superclaw, a self-hosted version emphasizing data privacy, suitable for SMEs and regulated sectors.
Gupshup launches new super-agent for autonomous customer engagement
Gupshup has launched Superagent, an autonomous AI agent for scalable customer engagement across messaging and voice channels. It offers full-stack orchestration, enabling businesses to automate custo...mer interactions and optimize outcomes. Superagent leverages Gupshups extensive messaging infrastructure and domain expertise, providing context-aware decisions and customized solutions for various industries. A self-hosted version, Superclaw, is also available for enhanced security and data privacy.
India's Gupshup launches AI agent for customer chats
Gupshup has launched Superagent, an AI tool for managing customer conversations across platforms like WhatsApp and SMS, and Superclaw, a self-hosted version for enterprises in regulated sectors. Thes...e products mark Gupshup's shift from messaging to AI-driven solutions, competing with companies like Twilio and Google.
India's Gupshup Launches AI Agent SuperAgent for Multi-Channel Customer ...
Gupshup.ai has launched SuperAgent, an AI agent designed for multi-channel customer engagement. This new product aims to enhance sales, marketing, and customer support by leveraging autonomous AI cap...abilities.
Gupshup Unveils Gupshup Superagent, an Autonomous AI Agent
Gupshup has launched Gupshup Superagent, an autonomous AI tool designed to enhance customer interactions across platforms like WhatsApp and Instagram. This tool manages the entire customer journey, f...rom marketing to payment processing, and is built for scalability and security. Beta users reported significant efficiency gains and higher conversion rates. The tool supports diverse industries and can be integrated with existing AI solutions.
Gupshup Launches 'Superagent' to Drive Autonomous Customer ...
Gupshup has launched 'Superagent,' an autonomous AI system for managing customer conversations across various messaging and voice channels. This platform acts as a full-stack orchestrator, enabling b...usinesses to design campaigns, manage customer journeys, and optimize performance through a single interface. It supports multiple communication channels and languages, leveraging Gupshup's infrastructure that handles billions of messages monthly.
Gupshup Launches Superagent: the Autonomous AI Agent for Customer Conversations at Scale
Gupshup.ai has launched Superagent, an autonomous AI agent designed to enhance customer conversations at scale. This new product aims to streamline interactions in sales, marketing, and customer supp...ort, leveraging AI to improve efficiency and engagement.
Gupshup Launches Superagent for Customer Conversations at Scale
Gupshup has launched Superagent, an autonomous AI agent designed to manage customer conversations across multiple messaging and voice channels. Superagent leverages Gupshup's extensive cPaaS experien...ce to automate infrastructure, campaign management, and transaction processing, aiming to enhance enterprise communication and commerce. Additionally, Superclaw, a self-hosted variant, is introduced for SMEs and privacy-focused organizations.
Mergers, Acquisitions, and Business Moves by Gupshup
PhonePe Buys Gupshups GSPay To Facilitate UPI For Feature Phone Users - Inc42
PhonePe has acquired Gupshups GSPay platform to accelerate UPI payments for feature phone users in India. This strategic acquisition enables PhonePe to integrate GSPays technology, expanding digital ...payment access to users without smartphones. The deal highlights Gupshups role in developing payment solutions tailored for the Indian market.
Gupshup India reported a 52% drop in profits for FY25, with revenue declining by 5.3% to Rs 1,943 crore. Despite its unicorn status and significant investments, the company faces challenges in mainta...ining growth amidst a competitive conversational AI market. The focus is now on financial discipline and operational efficiency to regain momentum.
Gupshup India reported a 5.3% decline in revenue to Rs 1,943 crore for FY25, down from Rs 2,051 crore in FY24, and a profit drop of over 50%. The slowdown reflects challenges in balancing growth and ...profitability amid rising operational costs and intensified competition. Despite this, Gupshup remains a key player in conversational AI, focusing on AI innovation, global expansion, cost optimization, and strategic partnerships to stabilize profitability and drive future growth.
Gupshup FY25 India revenue falls 5.3% and profit ?26 cr
Gupshup's India revenue for FY25 decreased by 5.3% to 1,943 crore, with profits halving to 26 crore. The company cited increased miscellaneous costs and employee benefits as major expenses. With a ne...w CFO, Ravi Dugar, Gupshup aims to enhance financial discipline and growth strategies.
Gupshup India's profit falls 52% amid flat scale in FY25
Gupshup India reported a 52% decline in profits for FY25, with revenue from operations dropping 5.3% to Rs 1,943 crore. Despite stable expenses, the company's net profits fell to Rs 26 crore. Gupshup...'s focus on financial discipline and efficiency is expected to support future growth.
Gupshup Appoints Ravi Dugar As CFO To Drive Global Growth Strategy
Gupshup has appointed Ravi Dugar as Chief Financial Officer to lead its financial strategy and support global expansion. Dugar, with extensive experience in financial leadership, will oversee long-te...rm planning, capital allocation, and investor relations. He will also collaborate on strategic initiatives like partnerships and acquisitions.
Gupshup Appoints Ravi Dugar as CFO to Power Its Next Growth Phase
Gupshup has appointed Ravi Dugar as its new Chief Financial Officer. Dugar brings nearly 20 years of financial leadership experience, having previously held senior roles at Bharti Airtel, Livguard En...ergy Technologies, and Awfis. At Gupshup, he will lead financial strategy, capital allocation, and investor engagement, signaling the company's focus on scaling its conversational AI platform globally and potentially preparing for an IPO.
Gupshup Ropes In Ex-Awfis Executive Ravi Dugar As CFO
Gupshup has appointed Ravi Dugar, former CFO of Awfis, as its new CFO. Dugar will focus on financial planning, capital allocation, and strategic initiatives, including potential partnerships and acqu...isitions. His experience with IPOs is expected to aid Gupshup's growth and possible future IPO plans in India. The company is enhancing its AI capabilities and expanding enterprise adoption.
Gupshup appoints Ravi Dugar as Chief Financial Officer
Gupshup has appointed Ravi Dugar as its new Chief Financial Officer. Dugar, with extensive finance leadership experience, will oversee financial strategy, capital allocation, and investor engagement ...as Gupshup expands its conversational AI platform globally.
