Fusion Connect Overview
This is a summary of the comprehensive capabilities and benefits of Fusion Connect based on over 100 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Fusion Connect, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Fusion Connect is right for your needs? Our Cuspera AI engine can evaluate how Fusion Connect fits your specific business needs, industry, and context. Get your personalized assessment report today.
Fusion Connect supports business activities such as:
- Collaboration
- Lead Qualification: Technographic
- Rating And Review Management
- Proposal & Quote Management
- Helpdesk Management
Fusion Connect can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Video Offline Phone Calls etc. for these needs. As a solution, Fusion Connect's capabilities include Video Hosting.
Fusion Connect Non-Profit Organization Management Vertical is its biggest customer base.
Reviews
"...Wherever your employees are located, now and in the future, ensure secure and robust collaboration using FusionWorks with Webex. ..." Business Phone, Network & Cloud Solutions Provider
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Fusion Connect solved their Collaboration and Productivity needs. Cuspera uses 100 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Fusion Connect.
Use Cases
Peers recommend Collaboration , Lead Qualification: Technographic , Rating And Review Management , as the business use cases that they have been most satisfied while using Fusion Connect.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video, Offline, Phone Calls and Chat |
4.88/5 ★ |
"...Wherever your employees are located, now and in the future, ensure secure and robust collaboration using FusionWorks with Webex. ..." Business Phone, Network & Cloud Solutions Provider |
| Lead Qualification: Technographic |
3.90/5 ★ |
"...MegaPath has affordable technology that helps companies to go from an analog system to a VoIP system Without the disruption...." Best Small Business Phone Systems for 2020 |
| Rating And Review Management |
3.88/5 ★ |
"...Ratings and Reviews MegaPath has an A+ rating from the BBB and a rating of 4 stars from GetVOIP...." Best Small Business Phone Systems for 2020 |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video, Offline, Phone Calls and Chat |
4.88/5 ★ |
"...Wherever your employees are located, now and in the future, ensure secure and robust collaboration using FusionWorks with Webex. ..." Business Phone, Network & Cloud Solutions Provider |
|
| Lead Qualification: Technographic |
3.90/5 ★ |
"...MegaPath has affordable technology that helps companies to go from an analog system to a VoIP system Without the disruption...." Best Small Business Phone Systems for 2020 |
|
| Rating And Review Management |
3.88/5 ★ |
"...Ratings and Reviews MegaPath has an A+ rating from the BBB and a rating of 4 stars from GetVOIP...." Best Small Business Phone Systems for 2020 |
|
Popular Business Setting
for Fusion Connect
Top Industries
- Non-Profit Organization Management
- Financial Services
- Legal Services
Popular in
Peer and Expert Opinion on Features
for Fusion Connect
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Video hosting | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Video hosting | Read Reviews (6) |
IT and Other Capabilities
for Fusion Connect
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (6) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (6) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (15) |
| Phone Support | Read Reviews (13) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (15) |
| Phone Support | Read Reviews (13) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (1) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (1) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Fusion Connect
Top Failure Risks for Fusion Connect
Vendor Profile Details
Company Name
Fusion Connect
Company Website
https://www.fusionconnect.com/HQ Location
Employees
501-1000
Financials
PRIVATE
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