Fusion Connect: Product updates, Customer stories, and Insights | 2026 Cuspera

Fusion Connect helped a 400-location kidney care provider cut high telecom costs. The provider switched to Fusion Connect voice services, including POTS line replacement, SIP trunking, and hosted voi...ce. They now save $1.2 million each year on analog landline charges. The solution also reduced unexpected fees and service disruptions. The Fusion Connect portal improved support request tracking and internal customer satisfaction.
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Fusion Connect Hosted Voice and Dedicated Internet Access helped Foresite Realty fix frequent phone system crashes. The company needed better call quality and features for a growing, mobile team. Fus...ion Connect installed the new system in just 15 business days. Foresite Realty now enjoys clear calls, uninterrupted uptime, and advanced features like Auto Attendant and Visual Voicemail. The unlimited calling plan costs no more than their old system.
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Fusion Connect helped Nevada Virtual Academy switch to hosted voice and business-class broadband. The academy needed to stop using teachers' home internet and qualify for more E-rate funding. Fusion ...Connect provided a single VoIP system and broadband for all staff, with one invoice. Phone and internet issues dropped sharply. Manual expense reports for 140 staff ended. NVVA now gets $140,000 in E-rate subsidies, covering 80% of telecom costs. Teachers get voicemail transcriptions by email, making communication faster.
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Fusion Connect helped National Fish & Wildlife Foundation replace their old PBX phone system with a cloud communications solution. The new system made it easy to add users and locations, improved rem...ote work, and gave employees more features. NFWF saved over $155,000 a year, cutting telecom costs by 40%. Over five years, they saved more than $775,000. The transition was smooth and employees were happier with the new tools.
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Fusion Connect helped Data Clean upgrade their business communications. Data Clean replaced old phone systems with Fusion Connect Hosted Voice and switched from MPLS to SD-WAN for better bandwidth. T...hey added Dedicated Internet Access and Managed WiFi for secure, reliable connectivity. Employees now enjoy fast, consistent service in all offices. IT can manage everything remotely, and network issues are no longer a problem.
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Microsoft 365 helped The John Stewart Company connect 1,500 employees across five California locations. Fusion Connect provided expert consulting and support for a smooth transition from hosted email... to Microsoft 365. The company moved data to SharePoint and OneDrive, removing redundant services. Employees now use a single platform for collaboration and productivity. The IT team saves time with easier administration and can focus on business priorities. The company cut costs by eliminating old technologies.
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