Fusion Connect Overview

Fusion Connect offers a suite of managed services designed to enhance business communications and secure networks. This solution is tailored for businesses seeking reliable hosted collaboration tools. Fusion Connect's cloud communications tools are crafted to support dynamic business environments, ensuring seamless connectivity and collaboration. A unique feature is its 100% US-based services and support, providing businesses with a dependable resource for their communication needs. By leveraging these tools, teams can improve their collaboration efforts, leading to more efficient business operations. Fusion Connect stands out in the industry for its commitment to secure and effective business communications, making it a valuable asset for companies aiming to strengthen their internal and external connectivity.

Use Cases

Customers recommend Collaboration, Lead Qualification: Technographic, Rating And Review Management, as the business use cases that they have been most satisfied with while using Fusion Connect.

Other use cases:

  • Proposal & Quote Management
  • Helpdesk Management
  • Engagement Management
  • Contract Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Fusion Connect.

Fusion Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Fusion Connect works with different mediums / channels such as Video. Offline. Phone Calls etc.

Fusion Connect's features include Video Hosting. and Fusion Connect support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Fusion Connect analytics capabilities include Custom Reports, and Analytics.

Fusion Connect, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fusion Connect provides managed services for business communications, secure networks, and hosted collaboration tools. Businesses are connected and supported efficiently.

Popular Business Setting

for Fusion Connect

Top Industries

  • Non-Profit Organization Management
  • Financial Services
  • Legal Services

Popular in

Fusion Connect is popular in Non-Profit Organization Management, Financial Services, and Legal Services and is widely used by

Comprehensive Insights on Fusion Connect Use Cases

Why is Fusion Connect the best choice for Collaboration?

Case Studies

Non-Profit Organization Management

CASE STUDY The Community YMCA of Monmouth County

Fusion Connect Hosted Voice helped The Community YMCA of Monmouth County replace old phone systems at six locations. The YMCA needed to keep its phone numbers and make call transfers easier. Fusion C...onnect's cloud-based phone system let them do this and added features like Visual Voicemail with Transcription. The YMCA saved money on voice and long distance costs. These savings let the YMCA offer more affordable programs and services to the community.

Manufacturing

CASE STUDY SUITE-k

Fusion Connect helped SUITE-k connect multiple manufacturing and distribution centers with reliable broadband and dedicated internet access. SUITE-k needed to replace POTS lines, increase bandwidth, ...and enable 4-digit extension dialing between sites. Fusion Connect provided fiber and T1 solutions to meet urgent needs and improve connectivity. SUITE-k praised Fusion Connect's tech support and product range. The new setup supports telecommuting and future growth.

Real Estate

CASE STUDY The John Stewart Company

Microsoft 365 helped The John Stewart Company connect 1,500 employees across five California locations. Fusion Connect provided expert consulting and support for a smooth transition from hosted email... to Microsoft 365. The company moved data to SharePoint and OneDrive, removing redundant services. Employees now use a single platform for collaboration and productivity. The IT team saves time with easier administration and can focus on business priorities. The company cut costs by eliminating old technologies.

CASE STUDY Tallen Technology Rentals

Fusion Connect helped Tallen Technology Rentals recover from a major fire at their headquarters. Tallen used Fusion Connect's Hosted Voice solution and disaster recovery plan. Pre-configured IP phone...s and call routing let staff work from a temporary site within hours. The company stayed connected to customers with no disruption. Tallen credits Fusion Connect for fast response and reliable business continuity during two disasters.

Manufacturing

CASE STUDY Swim USA

Microsoft 365 helped Swim USA move from a legacy Hosted Exchange system to a modern cloud solution. Fusion Connect managed the migration, making email and Office licensing easier and cheaper. Swim US...A now has a predictable and scalable service model for Microsoft 365. The IT team spends less time on maintenance and more on business growth. The company enjoys lower costs and better productivity with always up-to-date tools.

Retail

CASE STUDY Wireless Vision

Fusion Connect helped Wireless Vision scale fast with hosted voice and networking services. Wireless Vision needed to connect over 700 stores after rapid growth and acquisitions. Fusion Connect deliv...ered a custom solution with proactive monitoring and advanced technology. The company doubled its rollout speed, going from two to nine implementations per day. Wireless Vision achieved 50% cost savings and zero downtime, freeing up its IT team for other priorities.

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Fusion Connect Corporate Overview

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Fusion Connect Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.42/5

Read Reviews (1)
Analytics

2.94/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.42/5

Read Reviews (1)
Analytics

2.94/5

Read Reviews (1)

Software Failure Risk Guidance

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for Fusion Connect

Top Failure Risks for Fusion Connect

Fusion Connect News

Executive

Fusion Connect Announces John Nee as Chief Marketing Officer - PR Newswire

Fusion Connect appointed John Nee as chief marketing officer. Nee will lead marketing strategy to drive growth in cloud communications, connectivity, and managed IT services. His experience in technology sector marketing is expected to strengthen Fusion Connects brand and customer acquisition efforts.

Executive

Fusion Connect Names Jim Delis as New Chief Revenue Officer, Bringing Deep Industry Expertise and Proven Ability to Drive Customer-Centric Growth - PR Newswire

Fusion Connect appoints Jim Delis as Chief Revenue Officer to enhance customer-focused growth with his industry expertise.

Fusion Connect Profile

Company Name

Fusion Connect

HQ Location

Employees

501-1000

Financials

PRIVATE