Fusion Connect has launched an AI-powered Contact Center as a Service (CCaaS) platform with a flat-fee pricing model. This approach aims to simplify AI adoption by eliminating unpredictable costs, al...lowing businesses to budget and expand AI usage more confidently.
Fusion Connect Announces Worlds Best POTS Replacement Solution
Fusion Connect has launched a new POTS Replacement solution, offering fixed-rate pricing to help businesses transition from outdated POTS lines to modern IP services. This solution, managed by a US-b...ased team, promises significant cost savings and improved customer experience. Customers can secure rates of $85 per line, with further reductions to $45 as lines are converted to IP-based services.
Fusion Connect Recognized by Newsweek as One of America's Most Admired Workplaces for 2026 - The Malaysian Reserve
Fusion Connect, a leading provider of managed communications and cloud solutions, has been named one of Newsweeks Most Admired Workplaces for 2026. This prestigious honor highlights Fusion Connects e...fforts and commitment to cultivating an environment where employees feel engaged, appreciated and empowered to do their best work.
Fusion Connect Appoints Brian McClintock as Interim CEO
Fusion Connect has appointed Brian McClintock as Interim CEO, succeeding Bill Wignall. McClintock, previously the CFO, will focus on executing the company's strategic plan and maintaining operational... excellence. He brings over 20 years of industry experience, emphasizing growth and customer service.
Fusion Connect Appoints Brian McClintock Interim Chief Executive Officer
Fusion Connect has appointed Brian McClintock as Interim CEO, succeeding Bill Wignall. McClintock, previously CFO, will focus on executing the company's strategic plan and maintaining high service st...andards. The company offers managed communications and cloud solutions.
Fusion Connect Names Jim Delis as New Chief Revenue Officer, Bringing Deep Industry Expertise and Proven Ability to Drive Customer-Centric Growth
Fusion Connect appoints Jim Delis as Chief Revenue Officer to lead global sales teams. With over 30 years in unified communications, Delis aims to drive customer-centric growth. His experience includ...es roles at GTT, TPx, XO, and Spectrum. CEO Bill Wignall highlights Delis's potential to enhance customer and partner experiences, aligning with Fusion Connect's growth strategy.
Fusion Connect Names Ken Worcester as CRO to Drive Next Phase of Growth - PR Newswire
Fusion Connect has appointed Ken Worcester as Chief Revenue Officer to drive its revenue strategy. With extensive experience in communications and cloud services, Worcester will focus on strengthenin...g channel partnerships and optimizing sales performance. His leadership aims to align strategy with execution, enhancing Fusion Connect's growth and partner relationships.
Awards, Recognitions, and Industry Achievements of Fusion Connect
Fusion Connect Earns Five G2 Awards for its Industry ...
Fusion Connect received five G2 awards for its exceptional service quality in the G2 Spring 2026 Report. The awards include Best Support and Easiest To Do Business With in Enterprise VoIP Providers, ...High Performer in Enterprise VoIP Providers, and Leader in both VoIP Providers and Enterprise UCaaS Platforms. These accolades highlight Fusion Connect's strong market presence and customer satisfaction.
Fusion Connect's Customer-First Strategy Validated by Five G2 Awards
Fusion Connect received five G2 awards in the Spring 2026 Report, highlighting its customer-centric approach in the UCaaS and VoIP markets. The awards, based on customer feedback, recognize the compa...ny's superior support and ease of doing business. This success is attributed to Fusion Connect's strategic investment in US-based support and its comprehensive service portfolio, which meets the demand for integrated technology solutions.
Fusion Connect Earns Five G2 Awards for its Industry-Leading Service Quality
Fusion Connect received five G2 awards for its exceptional service quality in the G2 Spring 2026 Report. The awards highlight Fusion Connect's strengths in customer support, ease of doing business, a...nd market presence in categories like Enterprise VoIP Providers and Enterprise UCaaS Platforms. These recognitions are based on positive customer reviews and reflect the company's commitment to delivering reliable, scalable communications solutions.
Fusion Connects Sharma Montgomery Wins Silver Stevie Award for Women in Business
Sharma Montgomery, Senior VP at Fusion Connect, received the Silver Stevie Award for Woman of The Year in Business Services. Her leadership in transforming customer experience at Fusion Connect has l...ed to industry-leading customer satisfaction and loyalty rates. The award recognizes her innovative and impactful contributions to the company's customer service strategy.
Fusion Connect Recognized by Newsweek as One of America's Most Admired Workplaces for 2026
Fusion Connect has been recognized by Newsweek as one of America's Most Admired Workplaces for 2026. This accolade highlights the company's commitment to fostering a positive workplace culture that e...nhances employee engagement and customer service. Fusion Connect's focus on employee well-being and customer experience excellence is reflected in its high Net Promoter Score and Customer Satisfaction ratings.
