Flooid | delivers deep and resilient basket functionality across store and online sales channels
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Retail Case Studies and Customer Success Stories with Flooid
Waitrose
- Retail
- Large
Flooid helped Waitrose launch a mobile self-scanning system across 340 stores. About 40% of all in-store transactions now use self-service,... split between portable scanners and mobile devices. The solution improved checkout speed and customer satisfaction. Waitrose reinvested labor savings into better customer service. The Flooid platform supports unified commerce and consistent pricing across channels.
Flooid helped Hudson Group modernize its POS system across 1,010 stores. Hudson cut deployment times by five months, even during... the pandemic. The Flooid unified commerce platform enabled new sales channels, including mobile POS and vending machines. Hudson improved customer experience with contactless payments and self-checkout. The solution supports future growth with mobile apps and loyalty programs.
Flooid partnered with Waitrose to deliver a mobile self-scanning system for their UK supermarkets. Waitrose wanted to offer more ways... for customers to shop and pay, keeping up with fast-changing habits. Flooid's solution enabled scan-and-pack technology, making checkout faster and easier. This helped Waitrose stand out in the competitive retail market and improved the in-store experience. Matt Clifton from Waitrose said the right options keep them relevant as customer habits change.
Flooid helped Hudson Group modernize its commerce platform across 1,010 stores. Hudson needed a unified POS system to support digital-first... retail and multiple sales channels. Flooid delivered a cloud-based solution, integrating fixed POS, mobile POS, self-checkout, and more. The deployment finished five months early, covering 2,000 points-of-sale. Hudson now has new ways to sell and a better customer experience.
Flooid partnered with Waitrose to deliver a mobile self-scanning system across 340 stores. About 40% of all in-store transactions now... use self-service, split between portable scanners and mobile devices. The solution improved checkout speed and customer satisfaction, supporting Waitrose's focus on premium service. Self-scan technology also helped reduce labor costs, allowing reinvestment in customer support. Waitrose uses Flooid's platform for both in-store and eCommerce pricing consistency.
Flooid helped Hudson, North America’s largest travel retailer, modernize its POS systems across 1,010 stores. Hudson needed a unified commerce... platform to support multiple sales channels and enable fast deployment. Flooid delivered a cloud-based solution, integrating fixed and mobile POS, self-checkout, and vending machines. Deployment finished five months early, even during the pandemic. Hudson quickly launched new customer experiences, including contactless payments and vending machines for PPE in 27 airports.
Food & Beverages Case Studies and Customer Success Stories with Flooid
Krispy Kreme
- Food & Beverages
- Large
Flooid helped Krispy Kreme drive digital transformation in retail. Krispy Kreme used Flooid's omnichannel platform, loyalty app, and real-time reward... wallet to improve customer experience. The new system lets customers order online, collect in store, and use loyalty points across channels. Krispy Kreme also launched same-day Click & Collect and delivery in London. The solution empowers staff and supports future innovation in retail technology.
Krispy Kreme used Flooid to drive a major digital transformation. They launched a new loyalty app, enabling customers to order... ahead, track points, and redeem rewards in real time. The solution integrated point-of-sale, eCommerce, and loyalty systems for seamless omnichannel experiences. Store staff and customers both benefit from easier, faster service. Krispy Kreme now offers same-day click & collect, delivery, and personalized offers across all channels.
Waitrose keeps the faith with Flooid as retailer inks new Point of Sale ...
Waitrose has renewed its partnership with Flooid, extending their collaboration for another five years. Flooid will continue to provide its... trusted Point of Sale technology to Waitrose, enhancing shopping experiences with a flexible and resilient platform. This renewal marks over 20 years of collaboration between the two companies.
Waitrose has renewed its partnership with Flooid for another five years, continuing their long-standing collaboration. Flooid will provide its point-of-sale... technology to support Waitrose's retail operations, ensuring a flexible and resilient platform for enhanced customer shopping experiences.
