Flooid Overview

Flooid addresses the challenge of integrating diverse retail technologies into a cohesive system. It offers a unified commerce platform that connects various best-of-breed solutions through an open API ecosystem. This approach facilitates flexible business growth by allowing retailers to seamlessly integrate and scale their operations. Flooid's platform is particularly beneficial for global retail brands seeking to streamline their technology stack and enhance their retail management capabilities. The platform's composable nature ensures adaptability and scalability, making it suitable for evolving business needs.

Use Cases

Customers recommend Loyalty Management, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using Flooid.

Other use cases:

  • Engagement Management
  • Collaboration
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Business Priorities

Improve Brand Engagement is the most popular business priority that customers and associates have achieved using Flooid.

Other priorities:

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Flooid Use-Cases and Business Priorities: Customer Satisfaction Data

Flooid works with different mediums / channels such as Offline. and Point Of Sale.

Peer review evidence (same sources as the product rating summary)

"...Initial partners, according to IBM, include: Flooid [formerly PCMS], which provides "seamless" transactions across digital and physical channels; Opterus, for intelligent store task management and communications; Casino Group's RelevanC for smart loyalty and promotion management; and Trax, a provider of real-time monitoring of on shelf availability and planogram compliance...." Activision Blizzard will host games on Google Cloud, makes YouTube exclusive streaming partner - 9to5Google plus 3 more
"...Initial partners, according to IBM, include: Flooid [formerly PCMS], which provides "seamless" transactions across digital and physical channels; Opterus, for intelligent store task management and communications; Casino Group's RelevanC for smart loyalty and promotion management; and Trax, a provider of real-time monitoring of on shelf availability and planogram compliance...." Activision Blizzard will host games on Google Cloud, makes YouTube exclusive streaming partner - 9to5Google plus 3 more
"...Flooid is working with Adobe to extend the edges of marketing and content reach to the store, instore employee devices, and customer-facing self-checkout and consumer scan/pay/go...." Flooid Announces Deeper Collaboration with Adobe

Flooid, belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Flooid integrates best-of-breed technology solutions into a unified commerce platform. Flexible business growth is supported through a single open API ecosystem.

Flooid Customer wins, Customer success stories, Case studies

How does Flooid address your Loyalty Management Challenges?

 

Waitrose keeps the faith with Flooid as retailer inks new Point of Sale ...

Waitrose has renewed its partnership with Flooid, extending their collaboration for another five years. Flooid will continue to provide its trusted Point of Sale technology to Waitrose, enhancing sho...pping experiences with a flexible and resilient platform. This renewal marks over 20 years of collaboration between the two companies.

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Waitrose renews their relationship with Flooid

Waitrose has renewed its partnership with Flooid for another five years, continuing their long-standing collaboration. Flooid will provide its point-of-sale technology to support Waitrose's retail op...erations, ensuring a flexible and resilient platform for enhanced customer shopping experiences.

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Krispy Kreme - Food & Beverages - Large

Flooid helped Krispy Kreme drive digital transformation in retail. Krispy Kreme used Flooid's omnichannel platform, loyalty app, and real-time reward wallet to improve customer experience. The new sy...stem lets customers order online, collect in store, and use loyalty points across channels. Krispy Kreme also launched same-day Click & Collect and delivery in London. The solution empowers staff and supports future innovation in retail technology.

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Waitrose - Retail - Large

Flooid helped Waitrose launch a mobile self-scanning system across 340 stores. About 40% of all in-store transactions now use self-service, split between portable scanners and mobile devices. The sol...ution improved checkout speed and customer satisfaction. Waitrose reinvested labor savings into better customer service. The Flooid platform supports unified commerce and consistent pricing across channels.

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Hudson Group - Retail - Large

Flooid helped Hudson Group modernize its POS system across 1,010 stores. Hudson cut deployment times by five months, even during the pandemic. The Flooid unified commerce platform enabled new sales c...hannels, including mobile POS and vending machines. Hudson improved customer experience with contactless payments and self-checkout. The solution supports future growth with mobile apps and loyalty programs.

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Waitrose - Retail - Large

Flooid partnered with Waitrose to deliver a mobile self-scanning system for their UK supermarkets. Waitrose wanted to offer more ways for customers to shop and pay, keeping up with fast-changing habi...ts. Flooid's solution enabled scan-and-pack technology, making checkout faster and easier. This helped Waitrose stand out in the competitive retail market and improved the in-store experience. Matt Clifton from Waitrose said the right options keep them relevant as customer habits change.

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Flooid Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

3.54/5 ★

Read Reviews (1)
Custom Reports

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

3.54/5 ★

Read Reviews (1)
Custom Reports

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Flooid

Top Failure Risks for Flooid

Flooid Limited News

Partnership

Flooid and SensePass Announce Partnership to Enhance Seamless Customer Payment Experience

Flooid has formed a strategic partnership with SensePass to enhance payment options for retailers using Flooid's unified commerce SaaS platform. This collaboration allows Flooid's POS, MPOS, and self-checkout clients to accept a wide range of alternative payment methods, e-wallets, and fintech solutions via the SensePay network, improving seamless and secure customer payment experiences in retail and hospitality environments.

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Flooid Limited Profile

Company Name

Flooid Limited

Company Website

//flooid.com

HQ Location

Westwood Business Park Coventry CV4 8HX West Midlands

Employees

101-250

Social

Linkedin Twitter

Financials

PRIVATE