Real-World Case Studies and Customer Success Stories with Fieldman

Fieldman helped Core & Main install Sensus water meters in rural North Dakota. The team faced no Internet in basements... and poor cellular coverage. Fieldman's offline field service app let technicians collect meter data, photos, and IDs without connectivity. The appointment scheduling module enabled all visits to be booked in advance. The project finished ahead of schedule, with all installations documented and synced for city billing updates.
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Fieldman helped D&B Utility grow from $500K to $6 million in three years. The company replaced manual processes and spreadsheets... with Fieldman’s field service management platform. This change eliminated errors and made project management easier. Technicians now use the app for work orders and documentation, even in multiple languages. D&B Utility scaled operations without hiring an IT team. The platform let them take on bigger projects and focus on growth.
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Fieldman helped CCI and GAP automate scheduling and dispatch for a gas regulator inspection project with PECO. Before Fieldman, teams... used spreadsheets and manual data entry, causing errors and wasted time. With Fieldman, call center workers now use a map view to schedule efficient appointments. Technicians get work orders directly in the app, reducing travel time by 120%. The platform saves at least two hours per week for the call center and streamlines field operations.
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Fieldman Field Service Management helped the City of South Daytona install over 5,500 Mueller smart water meters. The platform integrated... with Sentryx Water Intelligence for real-time installation verification. Technicians could fix issues on-site, not weeks later. By September 2023, 3,940 meters were installed, with 2,000 more added in 2024. The city’s billing software received accurate meter data, ensuring residents got correct water bills.
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Fieldman helped the City of Statesville manage a large smart meter installation project. The city needed a single platform for... scheduling, data collection, and meter reading. Fieldman set up the system in two weeks, enabling real-time project tracking and easy onboarding of vendors. City staff used the app to collect meter data and manage work orders. Now, all field service and asset management tasks run on one platform, improving efficiency across departments.
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Fieldman’s work order management platform helped Citrus County upgrade 27,000 water meters. The county needed to cut water loss and... stay within budget. Fieldman enabled technicians to audit, retrofit, or replace meters in one visit. This eliminated double field visits and reduced labor costs. Productivity increased by 87%. Real-time data synced with billing systems for accuracy and control.
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