Fieldman: Product updates, Customer stories, and Insights | 2026 Cuspera

Fieldman helped the City of Statesville manage a smart meter installation and monthly meter reading project. The city needed a system to schedule appointments and collect meter data for thousands of ...electric and water meters. Fieldman set up the platform in two weeks, digitized operations, and enabled vendor management. The solution increased technician productivity by 35%. The city gained better visibility into vendor performance and created a digital catalog of assets.
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Fieldman Field Service Management helped the City of South Daytona deploy Mueller Smart Water meters. The city needed to verify every meter installation and improve data accuracy. Fieldman integrated... with Sentryx Water Intelligence for instant installation checks. This let teams fix problems right away. The city saw a 56% increase in technician efficiency and verified 100% of meter installations. They also created a digital catalog of meters.
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Fieldman helped Core & Main install Sensus smart water meters in rural North Dakota. The challenge was poor Internet and meters in basements. Fieldman’s field service app worked offline and let techs... collect data without a connection. The appointment scheduling module let the team book all visits in advance. The project finished ahead of schedule and all meter data synced when Internet was available.
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Fieldman helped Citrus County upgrade 27,000 water meters with its field service management platform. The county needed to replace old meters to reduce water loss and meet regulatory requirements. Fi...eldman’s app let technicians audit, retrofit, or replace meters in a single visit. This eliminated double field visits and reduced labor costs. The project increased technician productivity by 87% and improved data accuracy for billing and quality control.
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Fieldman helped D&B Utility grow from $500K to $6 million in three years. D&B Utility used Fieldman for field service management and smart meter deployment. The platform replaced manual processes and... allowed the company to scale without hiring an IT team. Technicians used the Fieldman app for work order management and documentation. D&B Utility achieved 12x business growth and complete project visibility with Fieldman.
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Fieldman helped CCI and GAP automate scheduling and field work dispatch for a gas regulator inspection project. Before Fieldman, teams used spreadsheets and manual data entry, causing errors and dela...ys. With Fieldman, they digitized operations and used smart appointment scheduling. This reduced travel time by 60% and increased technician productivity by 40%. Appointments were booked out two months in advance, improving project efficiency.
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