Customer stories

Product Business Settings

Fairing is popular in Retail, Apparel & Fashion industries and is widely used by Small Business.

Fairing Product Overview

Fairing specializes in in-moment attribution surveys, offering a unique solution for marketing measurement. These surveys capture real-time insights that traditional tracking pixels might miss. By decoding customer feedback directly, Fairing helps businesses understand the nuances of customer behavior and preferences. This approach aids brands in refining their marketing strategies, ensuring they are more aligned with customer expectations and needs. A particularly interesting aspect is how Fairing's surveys provide direct customer input, allowing for more precise adjustments in marketing campaigns. This tool is particularly valuable for brands aiming to enhance their advocacy marketing efforts through data-driven insights.

How satisfied the customers are with Fairing use-cases

Reviews

"...Also we get a high response rate from our customers. . ...." Peer review by Gregg C., CEO/Founder, Apparel & Fashion

Fairing Customer Insights, Testimonials and Case Studies

Thorne - Health, Wellness And Fitness

Fairing helps Thorne measure the impact of its UFC partnership. Thorne uses Fairing's HDYHAU survey in their post-checkout flow. They get an 82% response rate on the first question. UFC-attributed cu...stomers have a 9.4% higher average order value. Thorne can now track conversions from UFC campaigns and prove ROI. Fairing gives Thorne clear attribution and revenue insights.

Read on →

InfluenceLogic - Marketing And Advertising

Fairing helped InfluenceLogic, a performance-based influencer marketing agency, unlock full-funnel attribution for YouTube and influencer campaigns. InfluenceLogic used Fairing’s post-purchase survey... to reveal conversions missed by click-based tracking. The agency saw a 10–30% lift in total attributable conversions and launched campaigns 10x faster than building in-house. Fairing enabled InfluenceLogic to expand into new product categories and achieve 11% new client growth. Creator-level insights improved campaign optimization and client reporting.

Read on →

Pepper - Apparel & Fashion

Fairing helps Pepper measure marketing channels like TV and influencer mentions that do not use pixels. Pepper struggled to track how customers found them when using TV ads and earned influencer expo...sure. With Fairing’s Attribution Survey, Pepper learned that 6% of customers came from TV and saw real-time impact from influencer mentions like Halsey. This data let Pepper adjust budgets, justify spending, and plan new strategies. Fairing gave Pepper clear insights for channels that traditional tracking could not measure.

Read on →

Tortuga - Sports

Tortuga used Fairing to collect direct-from-consumer data and improve marketing attribution. They wanted to know which channels drove purchases and optimize their marketing spend. With Fairing, Tortu...ga found that only 1% of customers came from their blog, so they reduced blog investment from nearly 100% to 10%. Affiliate content was found to drive 49% of business, leading to a 74% year-over-year increase in affiliate sales. Fairing also revealed that 20% of customers came from friends and family referrals, helping Tortuga adjust pricing and promotions. The data now guides Tortuga’s product development and marketing strategy.

Read on →

Mando - Health, Wellness And Fitness

Mando used Fairing's attribution surveys to track how customers found them across YouTube, TikTok, and podcasts. They faced a challenge with measuring podcast and creator impact when click-based trac...king did not work. Fairing helped Mando recategorize open-text survey responses, revealing hidden podcast and creator influence. This improved their podcast CPA by 9.2% and reduced ambiguous 'Other' responses by 3.12%. Mando gained better insights, leading to smarter marketing spend and confident reinvestment in top-performing channels.

Read on →

Weezie - Consumer Goods

Weezie used Fairing's post-purchase survey tool to learn how customers found their luxury towels. They wanted to see if word-of-mouth was a key growth driver. Fairing showed that 35% of new customers... came from referrals. Weezie then cut spending on underperforming paid ads and direct mail. They used survey data to improve marketing and personalize offers. This helped Weezie grow by focusing on what their customers value most.

Read on →
lightning

Peers used Fairing for customer feedback management and engaging and following up

Fairing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.18/5

Read Reviews (14)
Analytics

4.01/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.18/5

Read Reviews (14)
Analytics

4.01/5

Read Reviews (13)

Software Failure Risk Guidance

?

for Fairing

Top Failure Risks for Fairing

Fairing, Inc. Profile

Company Name

Fairing, Inc.

Company Website

https://fairing.co/

HQ Location

Employees

1-10

Financials

PRIVATE