Engati Chatbot Platform Overview
This is a summary of the comprehensive capabilities and benefits of Engati Chatbot Platform based on over 238 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Engati Chatbot Platform, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Engati Chatbot Platform is right for your needs? Our Cuspera AI engine can evaluate how Engati Chatbot Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
Engati Chatbot Platform supports business activities such as:
- Engagement Management
- Sending & Publishing Communications
- Workflow Management
- Advertisement
- Knowledge Management
Engati Chatbot Platform can help you with many business goals, such as Improve ROI. It can help manage these activities if you use Chat Website Skype etc. for these needs. As a solution, Engati Chatbot Platform's capabilities include Bot, and Personalization.
Engati Chatbot Platform Computer & Network Security Vertical is its biggest customer base.
Reviews
"...It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement...." Peer review from Coviam Technologies
Cuspera Reviews
74 buyers and buying teams have used Cuspera to assess how well Engati Chatbot Platform solved their Bot Platform needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Business Priorities
Improve ROI is the most popular business priority peers achieved using Engati Chatbot Platform.
Use Cases
Peers recommend Engagement Management , Sending & Publishing Communications , Workflow Management , as the business use cases that they have been most satisfied while using Engati Chatbot Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat, Website, Skype and Slack |
4.82/5 ★ |
"...It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement...." Peer review from Coviam Technologies |
| engaging and following up |
4.60/5 ★ |
"...A Revolutionary new way to engage with your customers, employees & prospects...." The Best Free Chatbot Platform |
| Sending & Publishing Communications |
4.34/5 ★ |
"...Publish the bot with a few clicks . ...." Peer review by Harshit N., None |
| Workflow Management with Chat |
4.16/5 ★ |
"...Using Engati you can design your very own chat bots with a workflow and no programming required...." Peer review from Coviam Technologies |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat, Website, Skype and Slack |
4.82/5 ★ |
"...It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement...." Peer review from Coviam Technologies |
|
| engaging and following up |
4.82/5 ★ |
| Sending & Publishing Communications |
4.34/5 ★ |
"...Publish the bot with a few clicks . ...." Peer review by Harshit N., None |
|
| Workflow Management with Chat |
4.16/5 ★ |
"...Using Engati you can design your very own chat bots with a workflow and no programming required...." Peer review from Coviam Technologies |
|
4+ more Business Use Cases
Our AI advisor, Wyz, harnessed 238 insights from peers and experts to help you assess how these Engati Chatbot Platform use cases fit your Bot Platform needs.
Popular Business Setting
for Engati Chatbot Platform
Top Industries
- Computer & Network Security
- Financial Services
- Education
Popular in
- Large Enterprise
- Mid Market
- Small Business
Peers used Engati Chatbot Platform to Improve ROI
Peer and Expert Opinion on Features
for Engati Chatbot Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (54) |
| Personalization | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (54) |
| Personalization | Read Reviews (11) |
IT and Other Capabilities
for Engati Chatbot Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (9) |
| Data Import | Read Reviews (11) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (9) |
| Data Import | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (33) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (33) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (16) |
Software Failure Risk Guidance
?for Engati Chatbot Platform
Overall Risk Meter
Top Failure Risks for Engati Chatbot Platform
Vendor Profile Details
Company Name
COVIAM
Company Website
https://www.coviam.com/HQ Location
1076, 24th Main,11th Cross,, HSR Layout, Bangalore, Karnataka 560102, IN
Employees
251-500
Social
Financials
PRIVATE
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