DocStar ECM Overview

DocStar transforms content management with its smart automation capabilities. This system empowers teams by streamlining document workflows, leading to reduced operational costs and enhanced business performance. DocStar's intuitive interface facilitates efficient document handling, making it a strategic asset for businesses aiming to optimize their content processes. By automating routine tasks, it allows teams to focus on high-value activities, driving better ROI and market positioning.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using DocStar ECM.

Other use cases:

  • Collaboration
  • Customer Case Management
  • Campaign Management
  • Public Relations
  • Performance Management
  • Billing And Invoice Management
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using DocStar ECM.

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

DocStar ECM Use-Cases and Business Priorities: Customer Satisfaction Data

DocStar ECM works with different mediums / channels such as Mobile. Offline. and On Premises.

DocStar ECM's features include Recording, Capture Information, and Personalization. and DocStar ECM support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also DocStar ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...OCR functionality and workflows...." Peer review by Phillip M, Network Administrator, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...My favorite part about the DocStar ECM system is that it combines powerful workflow capabilities with the ability to accurately and securely store documents for long and short term retention requirements...." Peer review by Ray M, Solutions Technician, Information Technology and Services
"...DocStar is a browser-based enterprise content management and process automation platform that enables global digital transformation...." DocStar Empower TV - Video Library
"...At this point I am not sure we trust it for our original use cases (contract storage and HR documentation support...)...." Peer review by John P

DocStar ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

DocStar ECM offers AP and HR automation, available in the cloud or on-premises. For more information, call 1-888-DOC-STAR.

Popular Business Setting

for DocStar ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

DocStar ECM is popular in Information Technology And Services, Government Administration, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

DocStar ECM Customer wins, Customer success stories, Case studies

What makes DocStar ECM ideal for Workflow Management?

What benefits does DocStar ECM offer for Content Management?

What solutions does DocStar ECM provide for Sales Document Management?

What Are the key features of DocStar ECM for Collaboration?

What benefits does DocStar ECM offer for Customer Case Management?

8 buyers and buying teams have used Cuspera to assess how well DocStar ECM solved their Content Management Systems needs. Cuspera uses 668 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

 

RV Resort Automation: From Spreadsheets to Smart Workflows

DocStar and Kamloops Office Systems partnered to automate operations at a Canadian RV resort, replacing manual processes with digital workflows. The collaboration involved using DocStar's ECM platfor...m and Google Calendar APIs to streamline insurance tracking and shared space booking, enhancing compliance and efficiency. This solution exemplifies the benefits of combining DocStar's automation capabilities with Kamloops' expertise in digital process design.

Read on →
 

SPRINTURF - Manufacturing - Medium

Mount Pleasant, USA

DocStar Enterprise Content Management helped SPRINTURF save 40 accounting hours per week. The company used DocStar to centralize accounting from three facilities and automate manual document manageme...nt. Vendor invoices now move through accounting in real time. SPRINTURF reduced time spent on purchase orders by two-thirds. The solution improved project cost visibility and made the company more competitive in bidding.

 

R&E Billing - Consumer Services - Small

USA

R&E Billing used DocStar ECM to eliminate 26 filing cabinets and digitize document management. The company automated filing, reducing a full-time task to just two hours a day. Productivity improved a...s staff could access documents from their desktops. Document security increased with password protection and triple redundancy. R&E Billing achieved a 26% ROI in the first year and reduced headcount by two as employees took on new roles.

 

Pease-Kerr-Canfield Insurance - Insurance - Medium

USA

Pease-Kerr-Canfield Insurance used DocStar to digitize and manage documents. The agency scanned about 30 documents daily, integrating DocStar with their AMS system. This reduced paper storage, improv...ed document retrieval, and cut delays in customer service. Staff saved time, errors and omissions dropped, and the agency expects to save $500 in copy costs in the first year. Fast access to records helped answer client questions on the first call, boosting productivity and client satisfaction.

 

New Hanover, PA - Government Administration - Small

New Hanover, USA

DocStar Enterprise Content Management helped New Hanover, PA manage rapid population growth and a surge in development projects. The township faced space shortages and paper overload, making records ...hard to access. DocStar enabled digital document storage, fast retrieval, and integration with GIS and code enforcement systems. Staff now save time, improve accuracy, and can access records instantly. The solution let New Hanover avoid costly building expansions and improved public access to information.

 

Kent County Public Schools - Education - Small

USA

Kent County Public Schools used DocStar ECM to digitize student, transportation, and food service records. Before DocStar, staff spent hours searching through paper and microfilm files. Now, they ret...rieve records in minutes, improving response times for transcript and audit requests. The system saves staff significant time and reduces complaints. DocStar ECM also helps with audits and daily operations, making document management easier and faster.

Introduction to DocStar: an Epicor solution

Video Thumbnail

Frequently Asked Questions(FAQ)

for DocStar ECM

What is DocStar ECM used for?

DocStar ECM is a Content Management Systems Software mainly used by its customers to Improve ROI and Scale Best Practices by Workflow Management, Content Management and Sales Document Management .

What are the top features of DocStar ECM?

Recording, Capture information and Personalization are some of the top features of DocStar ECM.

Who uses DocStar ECM?

DocStar ECM is used by Information Technology And Services, Government Administration and Financial Services among other industries.

What are DocStar ECM alternatives?

Where is DocStar ECM located?

DocStar ECM is headquartered at 2165 Technology Drive, Schenectady, NY 12308, US.
lightning

Peers used DocStar ECM for workflow management and content management

DocStar ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.19/5

Read Reviews (25)
Custom Reports

3.08/5

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.19/5

Read Reviews (25)
Custom Reports

3.08/5

Read Reviews (34)

Software Failure Risk Guidance

?

for DocStar ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for DocStar ECM

Epicor Software Corporation News

Product

New generation solution streamlines document management - BetaNews

Epicor Software has launched a new version of the DocStar Enterprise Content Management (ECM) solution, enhancing document management with features like automated workflows, form cross-filling, and content validation. The solution integrates with Epicor ERP, supporting accounts payable and sales order entry. Available in English and Spanish, it aims to improve productivity and cost efficiency in document processing.

Epicor Software Corporation Profile

Company Name

Epicor Software Corporation

Company Website

https://www.docstar.com

HQ Location

2165 Technology Drive, Schenectady, NY 12308, US

Employees

11-50

Social

Financials

M&A