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Consumer Services Case Studies and Customer Success Stories with CustomerLobby
Simply Magic Chem-Dry
- Consumer Services
- Small
South Windsor, USA
Customer Lobby helped Simply Magic Chem-Dry automate their marketing. Before, the team spent a lot of time sending postcards and... emails by hand. With Customer Lobby, the process is now automatic and connects to Quickbooks. The system sends reminders to customers for repeat service. It also makes it easy to collect online reviews. The owner says Customer Lobby saves time and brings in more testimonials.
Benjamin Franklin Plumbing
- Consumer Services
- Medium
Customer Lobby helped Benjamin Franklin Plumbing automate customer targeting and direct mail. The company saved time and stopped manual marketing... tasks. They booked 5,911 extra jobs and earned $4,846,537 in new revenue. Customer Lobby made it easy to track results and target past customers. The owner says Customer Lobby is great for getting more business from existing clients.
Fort Collins Heating & Air Conditioning
- Consumer Services
- Small
Customer Lobby helped Fort Collins Heating & Air Conditioning automate their marketing. Before, they spent too much time and money... on manual mail and email. With Customer Lobby, they integrated with their invoicing system and targeted customers based on spending and timing. They saw higher response rates and immediate leads from mailers. The team values Customer Lobby’s customer service and now relies on it for most marketing.
Customer Lobby helped Mark Johnson Plumbing automate customer outreach. Before, they struggled with manual emails and postcards. Now, they track... revenue from each campaign in the dashboard. For every $1 spent, they get $90 back in revenue. The system saves them time and money by running outreach automatically.
Cosmopolitan Carpet & Rug Cleaning
- Consumer Services
- Small
Customer Lobby automated marketing for Cosmopolitan Carpet & Rug Cleaning. The platform integrated with QuickBooks to target customer segments with... postcards, emails, and review requests. Cosmopolitan saw more repeat business and revenue. 70% of their phone calls now come from people who read their online reviews. Customer Lobby helped streamline outreach and improve customer retention.
Customer Lobby helped Appleton Campbell, a plumbing, HVAC, and electric business, stop wasting marketing dollars. Before, they manually exported customer... lists and couldn't track ROI or segment by last visit. Customer Lobby automated outreach with postcards and emails, targeting the right customers. The solution also sent thank you cards and provided a dedicated success manager. This made their marketing more effective and reinforced their brand.
Customer Lobby helped Rocky Top Air save time and effort on customer retention. Before, they used many marketing methods and... spent a lot of time tracking results. Customer Lobby integrated with Quickbooks to automate outreach and keep customers coming back. Rocky Top Air saw a steady revenue stream and strong return on investment. They value Customer Lobby's dedication and support.
Customer Lobby helped Mark Johnson Plumbing save time and money. The company used Customer Lobby to improve business operations. The... testimonial says Customer Lobby made the business more profitable. The customer recommends investing in Customer Lobby. The experience was positive and led to better business results.
Simply Magic Chem-Dry used Customer Lobby to automate their customer retention marketing. Before, they spent a lot of time sending... postcards and emails by hand. Customer Lobby connected to their Quickbooks and sent reminders to customers for repeat service. The system also helped them get more online reviews. This saved time and made their marketing easier.
Benjamin Franklin Plumbing
- Consumer Services
- Medium
Kansas City, USA
Benjamin Franklin Plumbing in Kansas City used Customer Lobby to automate their customer marketing. Before, they spent a lot of... time and money on manual mail and email campaigns. With Customer Lobby, they targeted past customers and tracked results easily. The process became automated and saved them time. They booked 5,911 extra jobs and made $4,846,537 in revenue. Customer Lobby helped them get more repeat business from existing clients.
Customer Lobby helped Rocky Top Air keep customers coming back. Rocky Top Air used to spend a lot of time... and money on newsletters, postcards, and ads. They needed a better way to stay in touch with customers. Customer Lobby integrated with Quickbooks to track transactions and reach out to customers who needed repeat service. Rocky Top Air saw a steady revenue stream and valued Customer Lobby’s dedication to their business.
Cosmopolitan Carpet & Rug Cleaning
- Consumer Services
- Small
Arlington, USA
Customer Lobby automated Cosmopolitan Carpet & Rug Cleaning’s marketing. The platform integrated with QuickBooks to target customer segments for repeat... business. Personalized postcards, emails, and review requests were sent automatically. 70% of Cosmopolitan’s calls now come from people who read their online reviews. The business saw more repeat customers and higher revenue from streamlined outreach.
Customer Lobby helped Mark Johnson Plumbing automate customer outreach. Before, they struggled with manual emails and postcards. Now, they track... revenue from each campaign in a dashboard. For every $1 spent, they earn $90 in revenue. The system saves them time and money. Staff can focus on other work while Customer Lobby runs in the background.
Construction Case Studies and Customer Success Stories with CustomerLobby
Capital Plumbing & Heating
- Construction
- Small
Edmonton, Canada
Customer Lobby helped Capital Plumbing & Heating automate their client marketing. Before, they struggled to target the right customers and... measure outreach results. With Customer Lobby, they now send personalized emails and postcards at the right time. The integration with SuccessWare21 gives them key customer metrics. This data is used in technician training to boost repeat business. The owner says it saves time and money.
Appleton Campbell, a plumbing, HVAC, and electric company, struggled to target their marketing. They wasted money by sending messages to... all customers without tracking results. Customer Lobby automated their outreach with postcards and emails. The platform helped them segment their customer base and maximize marketing spend. A dedicated success manager supported their goals and improved their results.
Customer Lobby helped Capital Plumbing & Heating automate their client marketing. Before, they struggled to target the right customers and... track outreach results. With Customer Lobby, they now send personalized emails and postcards at the right time. The platform integrates with their invoicing system, SuccessWare21, and provides key customer metrics. This saves time, money, and improves repeat business.
Fort Collins Heating & Air Conditioning
- Construction
- Small
Fort Collins, USA
Customer Lobby helped Fort Collins Heating & Air Conditioning automate their customer outreach. Before, they spent too much time and... money on manual mail and email. With Customer Lobby, they targeted customers based on spending and last transaction. This led to higher response rates and more leads. The company now relies on Customer Lobby for most of their marketing. They evened out seasonal business swings and improved marketing ROI.
Other Industry Case Studies and Success Stories with CustomerLobby
Appleton Campbell
Customer Lobby helped Appleton Campbell in Warrenton, VA. The content does not provide details about the challenge, solution, or results.... No specific metrics or outcomes are mentioned.