CustomerLobby: Use-Cases, Insights and Reviews | 2025 Cuspera

Customer Lobby helped Appleton Campbell, a plumbing, HVAC, and electric business, improve their marketing. Before, they sent the same message to all customers and wasted money. With Customer Lobby, t...hey now target the right customers with postcards and emails. The platform automates thank you cards after each job. Appleton Campbell also gets support from a dedicated success manager. This makes their marketing dollars work better.
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Customer Lobby helped Benjamin Franklin Plumbing automate their customer outreach. Before, they spent a lot of time and money on manual mail and email. With Customer Lobby, they now target past custo...mers easily and track results. The process is fully automated. They booked 5,911 extra jobs and made $4,846,537 in new revenue. The owner says Customer Lobby delivers strong ROI and makes it easy to get more business from existing customers.
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Customer Lobby helped Capital Plumbing & Heating automate their marketing to existing clients. Before, they struggled to know which customers to contact and when. With Customer Lobby, they now send p...ersonalized emails and postcards at the right time. The system gives them key metrics, like customer lifetime value. This data helps train their technicians and improves repeat business. The owner says Customer Lobby saves them time and money.
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Customer Lobby helped Cosmopolitan Carpet & Rug Cleaning automate their marketing. Before, they struggled with email marketing and lacked automation and segmentation. Customer Lobby’s platform integr...ated with QuickBooks and sent targeted postcards, emails, and review requests. Now, 70% of their phone calls come from people who read their online reviews. The system made their marketing easier and brought in more repeat business.
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Customer Lobby helped Fort Collins Heating & Air Conditioning automate their marketing. Before, they spent too much time and money on manual mail and email. With Customer Lobby, they integrated with ...their invoicing system and targeted customers more easily. They saw higher response rates from email and postcard campaigns. The team saved time and improved marketing ROI. Customer service from Customer Lobby was fast and helpful.
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Customer Lobby helped Mark Johnson Plumbing automate customer outreach. Before, they struggled with manual emails and postcards. They could not track results or save time. With Customer Lobby, they n...ow see clear results in a dashboard. For every dollar spent, they get $90 in revenue. The system saves them time and money by running outreach automatically.
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