Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CustomerLobby solved their Customer Success Platform needs. Cuspera uses 77 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using CustomerLobby.
Use Cases
Peers recommend Rating And Review Management , Sending & Publishing Communications , Contract Management , as the business use cases that they have been most satisfied while using CustomerLobby.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.34/5 ★ |
"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review |
| Sending & Publishing Communications |
4.34/5 ★ |
"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review |
| Contract Management |
3.71/5 ★ |
"...Service agreements are a proven way to generate guaranteed, recurring revenue while also building brand loyalty...." Industry Resources from Customer Lobby |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.34/5 ★ |
"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review |
|
| Sending & Publishing Communications |
4.34/5 ★ |
"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review |
|
| Contract Management |
3.71/5 ★ |
"...Service agreements are a proven way to generate guaranteed, recurring revenue while also building brand loyalty...." Industry Resources from Customer Lobby |
|
Peer and Expert Opinion on Features
for CustomerLobby
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for CustomerLobby
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
Software Failure Risk Guidance
?for CustomerLobby
Top Failure Risks for CustomerLobby
Vendor Profile Details
Company Name
CustomerLobby
Company Website
https://www.customerlobby.com/HQ Location
Broadway Suite 725 Oakland, CA 94612
Employees
51-100
Social
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