CustomerLobby Overview

Customer Lobby focuses on boosting customer acquisition for businesses in HVAC, plumbing, and carpet cleaning sectors. It leverages proven marketing strategies tailored to these industries, aiming to increase revenue by attracting more customers. The platform's approach is rooted in understanding what works best for specific service markets, ensuring that marketing efforts are not wasted. This targeted strategy helps businesses maximize their marketing budgets and achieve better returns.

Use Cases

Customers recommend Rating And Review Management, Sending & Publishing Communications, Contract Management, as the business use cases that they have been most satisfied with while using CustomerLobby.

Other use cases:

  • Identify Target Customers
  • Competitive Intelligence
  • Account Management
  • Engaging And Following Up
  • Promotion Management
  • Contacts History
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CustomerLobby.

Other priorities:

  • Build Brand Awareness
  • Grow Market Share
  • Improve Brand Engagement
  • Increase Sales & Revenue
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CustomerLobby Use-Cases and Business Priorities: Customer Satisfaction Data

CustomerLobby's features include Personalization. and CustomerLobby support capabilities include 24/7 Support, Email Support, Chat Support, etc. also CustomerLobby analytics capabilities include Custom Reports, and Analytics.

Reviews

"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review

Peer review evidence (same sources as the product rating summary)

"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review
"...CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients...." Peer review
"...Service agreements are a proven way to generate guaranteed, recurring revenue while also building brand loyalty...." Industry Resources from Customer Lobby

CustomerLobby, belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Customer Lobby helps businesses gain more customers and increase revenue by using effective marketing strategies for HVAC, plumbing, carpet cleaning, and more. Marketing dollars are optimized, reducing waste.

CustomerLobby Customer wins, Customer success stories, Case studies

What solutions does CustomerLobby provide for Contract Management?

 

Simply Magic Chem-Dry - Consumer Services - Small

South Windsor, USA

Customer Lobby helped Simply Magic Chem-Dry automate their marketing. Before, the team spent a lot of time sending postcards and emails by hand. With Customer Lobby, the process is now automatic and ...connects to Quickbooks. The system sends reminders to customers for repeat service. It also makes it easy to collect online reviews. The owner says Customer Lobby saves time and brings in more testimonials.

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Capital Plumbing & Heating - Construction - Small

Edmonton, Canada

Customer Lobby helped Capital Plumbing & Heating automate their client marketing. Before, they struggled to target the right customers and measure outreach results. With Customer Lobby, they now send... personalized emails and postcards at the right time. The integration with SuccessWare21 gives them key customer metrics. This data is used in technician training to boost repeat business. The owner says it saves time and money.

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Benjamin Franklin Plumbing - Consumer Services - Medium

Customer Lobby helped Benjamin Franklin Plumbing automate customer targeting and direct mail. The company saved time and stopped manual marketing tasks. They booked 5,911 extra jobs and earned $4,846...,537 in new revenue. Customer Lobby made it easy to track results and target past customers. The owner says Customer Lobby is great for getting more business from existing clients.

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Fort Collins Heating & Air Conditioning - Consumer Services - Small

Customer Lobby helped Fort Collins Heating & Air Conditioning automate their marketing. Before, they spent too much time and money on manual mail and email. With Customer Lobby, they integrated with ...their invoicing system and targeted customers based on spending and timing. They saw higher response rates and immediate leads from mailers. The team values Customer Lobby’s customer service and now relies on it for most marketing.

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Mark Johnson Plumbing - Consumer Services - Small

Customer Lobby helped Mark Johnson Plumbing automate customer outreach. Before, they struggled with manual emails and postcards. Now, they track revenue from each campaign in the dashboard. For every... $1 spent, they get $90 back in revenue. The system saves them time and money by running outreach automatically.

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Cosmopolitan Carpet & Rug Cleaning - Consumer Services - Small

Customer Lobby automated marketing for Cosmopolitan Carpet & Rug Cleaning. The platform integrated with QuickBooks to target customer segments with postcards, emails, and review requests. Cosmopolita...n saw more repeat business and revenue. 70% of their phone calls now come from people who read their online reviews. Customer Lobby helped streamline outreach and improve customer retention.

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CustomerLobby Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for CustomerLobby

Top Failure Risks for CustomerLobby

Customer Lobby, LLC Profile

Company Name

Customer Lobby, LLC

Company Website

https://www.customerlobby.com/

HQ Location

Broadway Suite 725 Oakland, CA 94612

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE