Verint Messaging Overview
Verint-messaging enables engaging customer interactions on private messaging apps like WhatsApp, Facebook Messenger, and Apple Messages for Business. Seamless conversational experiences are delivered across these platforms.
Use Cases
Customers recommend Engagement Management, Social Media Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Verint Messaging.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Verint Messaging.
Verint Messaging Use-Cases and Business Priorities: Customer Satisfaction Data
Verint Messaging works with different mediums / channels such as Social Media.
Verint Messaging's features include Bot, Personalization, Dashboard, etc. and Verint Messaging support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Verint Messaging analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Reports with not only the usual social/engagement stats, but also metrics that are compatible with traditional call center metrics to enable apples-to-apples performance comparisons...." Peer review by Andrey Grigoryev, Social Media & Mobile Manager, Hertz
Verint Messaging, Opinion Stage, Qualified, Retently, Continually, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Verint Messaging
Top Industries
- Education
- Financial Services
- Automotive
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Verint Messaging is popular in Education, Financial Services, and Automotive and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Verint Messaging Use Cases
What Are the key features of Verint Messaging for Engagement Management?
How does Verint Messaging address your Customer Feedback Management Challenges?
How efficiently Does Verint Messaging manage your Communication Management?
How can Verint Messaging enhance your Contact List Management process?
32+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Verint Messaging solved their Conversational Marketing needs. Cuspera uses 1815 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY Aer LingusRead More |
|
Banking
|
Banking |
CASE STUDY A Leading Full-Service BankRead More |
|
Financial Services
|
Financial Services |
CASE STUDY Aviva LifeRead More |
Video
Volaris Takes Digital Transformation to New Heights
Frequently Asked Questions(FAQ)
for Verint Messaging
What is Verint Messaging?
Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics.
Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.
What is Verint Messaging used for?
What are the top features of Verint Messaging?
Who uses Verint Messaging?
What are Verint Messaging alternatives?
Where is Verint Messaging located?
Peers used Verint Messaging for engagement management and social media management
Verint Messaging Competitors
Verint Messaging Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (115) |
| Custom Reports | Read Reviews (204) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (115) |
| Custom Reports | Read Reviews (204) |
Software Failure Risk Guidance
?for Verint Messaging
Overall Risk Meter
Top Failure Risks for Verint Messaging
Verint Systems, Inc News
Verint Unveils AI-Powered CX Platform with 50+ Bots, Targets $760M ARR by 2026 - StockTitan
Verint has launched an AI-powered customer experience platform featuring over 50 bots, aiming for an annual recurring revenue of $760 million by 2026.
Verint Launches AI-Powered CX Scoring Bot, Revolutionizing Real-Time Customer Experience Analysis - StockTitan
Verint has introduced an AI-powered CX Scoring Bot to enhance real-time customer experience analysis.
Verint Announces New and Unique CX/EX Scoring Bot - Business Wire
Verint has introduced a new scoring bot for customer and employee experience.
Verint Systems, Inc Feeds
Verint Systems Inc. (NASDAQ:VRNT) Q3 2025 Earnings Call Transcript - MSN
Verint Systems Inc. reported its financial results for the third quarter of 2025 during an earnings call.
Verint Systems Inc. (NASDAQ:VRNT) Q3 2025 Earnings Call Transcript - Insider Monkey
Verint Systems Inc. held its Q3 2025 earnings call, discussing financial results and performance.
Verint Announces Q3 FYE 2025 Results - Yahoo Finance
Verint announced its financial results for the third quarter of fiscal year ending 2025.
Verint Systems, Inc Profile
Company Name
Verint Systems, Inc
Company Website
https://www.verint.com/HQ Location
175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA
Employees
1001-5000
Social
Financials
IPO
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What benefits does Verint Messaging offer for Social Media Management?