Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Conversocial solves your Conversational Marketing needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Conversocial.
Use Cases
Peers recommend Engagement Management , Social Media Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Conversocial.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Social Media |
4.98/5 ★ |
"...It is a convenient and reliable way to manage social interactions across all channels...." Peer review by Kellen McAvoy, Social Media Project Manager, Internet Marketing Inc. |
| engaging and following up |
4.98/5 ★ |
|
| Social Media Management with Social Media |
4.90/5 ★ |
"...We feel using Conversocial has increase our ability to manage our social media accounts with greater ease...." Peer review by Will T, Software Engineer, Insurance |
| engaging on social media |
4.90/5 ★ |
|
| social media analytics |
4.90/5 ★ |
|
| monitoring social media |
4.90/5 ★ |
|
| managing social media account |
4.90/5 ★ |
|
| scheduling post to social media |
4.90/5 ★ |
|
| Customer Feedback Management with Social Media |
4.96/5 ★ |
"...Time to 1st response, customer satisfaction, and quality assurance across all agents responding on Social...." Peer review by User |
| measuring customer satisfaction |
4.96/5 ★ |
|
| measuring net promoter score |
4.96/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Social Media |
4.98/5 ★ |
"...It is a convenient and reliable way to manage social interactions across all channels...." Peer review by Kellen McAvoy, Social Media Project Manager, Internet Marketing Inc. |
|
| engaging and following up |
4.98/5 ★ |
| Social Media Management with Social Media |
4.90/5 ★ |
"...We feel using Conversocial has increase our ability to manage our social media accounts with greater ease...." Peer review by Will T, Software Engineer, Insurance |
|
| engaging on social media |
4.90/5 ★ |
| social media analytics |
4.90/5 ★ |
| monitoring social media |
4.90/5 ★ |
| managing social media account |
4.90/5 ★ |
| scheduling post to social media |
4.90/5 ★ |
| Customer Feedback Management with Social Media |
4.96/5 ★ |
"...Time to 1st response, customer satisfaction, and quality assurance across all agents responding on Social...." Peer review by User |
|
| measuring customer satisfaction |
4.96/5 ★ |
| measuring net promoter score |
4.96/5 ★ |
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1815 insights from peers and experts to help you assess how these Conversocial use cases fit your Conversational Marketing needs.
Popular Business Setting
for Conversocial
Top Industries
- Education
- Financial Services
- Automotive
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Conversocial to Enhance customer relationships and Acquire customers
Conversocial Alternatives
Peer and Expert Opinion on Features
for Conversocial
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (70) |
| Personalization | Read Reviews (39) |
| Dashboard | Read Reviews (26) |
| Recording | Read Reviews (13) |
| Micro customer segmenting | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (70) |
| Personalization | Read Reviews (39) |
| Dashboard | Read Reviews (26) |
| Recording | Read Reviews (13) |
| Micro customer segmenting | Read Reviews (11) |
IT and Other Capabilities
for Conversocial
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (60) |
| Data Import | Read Reviews (160) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (60) |
| Data Import | Read Reviews (160) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (364) |
| Chat Support | Read Reviews (18) |
| Email Support | Read Reviews (11) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (364) |
| Chat Support | Read Reviews (18) |
| Email Support | Read Reviews (11) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (115) |
| Custom Reports | Read Reviews (204) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (115) |
| Custom Reports | Read Reviews (204) |
Failure Risk Guidance Security Report
?for Conversocial
Overall Risk Meter
Top Failure Risks for Conversocial
Vendor Profile Details
Company Name
Conversocial
Company Website
https://www.conversocial.com/HQ Location
3 West 18th Street, 8th Floor New York, NY 10011, USA
Employees
101-250
Social
Financials
Series A
