Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Conversocial solves your Conversational Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Conversocial.

Other priorities:

  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Social Media Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Conversocial.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media

4.98/5

Read Reviews (225)

"...It is a convenient and reliable way to manage social interactions across all channels...." Peer review by Kellen McAvoy, Social Media Project Manager, Internet Marketing Inc.
engaging and following up

4.98/5

Read Reviews (146)

Social Media Management with Social Media

4.90/5

Read Reviews (105)

"...We feel using Conversocial has increase our ability to manage our social media accounts with greater ease...." Peer review by Will T, Software Engineer, Insurance
engaging on social media

4.90/5

Read Reviews (37)

social media analytics

4.90/5

Read Reviews (14)

monitoring social media

4.90/5

Read Reviews (9)

managing social media account

4.90/5

Read Reviews (8)

scheduling post to social media

4.90/5

Read Reviews (2)

Customer Feedback Management with Social Media

4.96/5

Read Reviews (64)

"...Time to 1st response, customer satisfaction, and quality assurance across all agents responding on Social...." Peer review by User
measuring customer satisfaction

4.96/5

Read Reviews (34)

measuring net promoter score

4.96/5

Read Reviews (20)

PEER EXPERIENCES
Engagement Management with Social Media

4.98/5

Read Reviews (225)

"...It is a convenient and reliable way to manage social interactions across all channels...." Peer review by Kellen McAvoy, Social Media Project Manager, Internet Marketing Inc.
engaging and following up

4.98/5

Read Reviews (146)

Social Media Management with Social Media

4.90/5

Read Reviews (105)

"...We feel using Conversocial has increase our ability to manage our social media accounts with greater ease...." Peer review by Will T, Software Engineer, Insurance
engaging on social media

4.90/5

Read Reviews (37)

social media analytics

4.90/5

Read Reviews (14)

monitoring social media

4.90/5

Read Reviews (9)

managing social media account

4.90/5

Read Reviews (8)

scheduling post to social media

4.90/5

Read Reviews (2)

Customer Feedback Management with Social Media

4.96/5

Read Reviews (64)

"...Time to 1st response, customer satisfaction, and quality assurance across all agents responding on Social...." Peer review by User
measuring customer satisfaction

4.96/5

Read Reviews (34)

measuring net promoter score

4.96/5

Read Reviews (20)

32+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1815 insights from peers and experts to help you assess how these Conversocial use cases fit your Conversational Marketing needs.

Popular Business Setting

for Conversocial

Top Industries

  • Education
  • Financial Services
  • Automotive

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Peers used Conversocial to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Conversocial

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.61/5

Read Reviews (70)
Personalization

4.77/5

Read Reviews (39)
Dashboard

4.40/5

Read Reviews (26)
Recording

4.78/5

Read Reviews (13)
Micro customer segmenting

4.57/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
bot

4.61/5

Read Reviews (70)
Personalization

4.77/5

Read Reviews (39)
Dashboard

4.40/5

Read Reviews (26)
Recording

4.78/5

Read Reviews (13)
Micro customer segmenting

4.57/5

Read Reviews (11)

IT and Other Capabilities

for Conversocial

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.75/5

Read Reviews (60)
Data Import

4.46/5

Read Reviews (160)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.75/5

Read Reviews (60)
Data Import

4.46/5

Read Reviews (160)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.78/5

Read Reviews (364)
Chat Support

4.57/5

Read Reviews (18)
Email Support

4.40/5

Read Reviews (11)
Phone Support

4.38/5

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.78/5

Read Reviews (364)
Chat Support

4.57/5

Read Reviews (18)
Email Support

4.40/5

Read Reviews (11)
Phone Support

4.38/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (22)
Analytics

4.52/5

Read Reviews (115)
Custom Reports

4.30/5

Read Reviews (204)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (22)
Analytics

4.52/5

Read Reviews (115)
Custom Reports

4.30/5

Read Reviews (204)

Failure Risk Guidance Security Report

?

for Conversocial

Overall Risk Meter

Low Medium High

Top Failure Risks for Conversocial

Vendor Profile Details

Company Name

Conversocial

HQ Location

3 West 18th Street, 8th Floor New York, NY 10011, USA

Employees

101-250

Social

Financials

Series A