ConexEd: Product updates, Customer stories, and Insights | 2026 Cuspera

ConexED student services management software supports California Community Colleges in delivering $130 million in Basic Needs aid. The platform connects 1.8 million students to food, housing, health,... and transportation resources. The Basic Needs program aims to boost degree and certificate attainment by 20% by 2026. ConexED provides a one-stop digital resource for essential student services. The initiative addresses housing insecurity and supports student success across 116 colleges.
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ConexED helped Chaffey College improve student and educator experiences with a user-friendly virtual counseling platform. Students easily scheduled appointments, accessed virtual walk-in lobbies, and... used features like screen sharing and whiteboard tools. Staff found the system streamlined scheduling and supported both online and in-person appointments. Counselors used ConexED daily to assist students, sharing documents and developing education plans virtually. The platform enabled quick onboarding and responsive support, making it a valuable tool for higher education.
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ConexED's Appointment and Scheduling System helped Alvin Community College Tutoring Center use data to improve student support. The college used business intelligence tools to see where students need...ed help most. They focused resources on Office 1, which served over 60% of students, and increased support for TSI testing and math tutoring. The changes made services more efficient and helped more students get the help they needed. The college also improved accessibility and support for diverse academic needs.
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ConexED's Virtual One Stop Shop helped Las Positas College improve student and staff experiences. Students can now book appointments and access counseling online. The platform made it easy for a retu...rning student and a first-generation student to get help from home. Staff can support students and their families, even if they speak different languages. The solution increased student engagement and made services more accessible.
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ConexED helped Los Angeles Southwest College move student counseling online during the COVID-19 pandemic. The platform let counselors and students meet virtually, share documents, and schedule appoin...tments. Features like screen sharing and real-time document markup made online advising easier. Counselors saved time by using one system for all tasks. The transition to remote work became smoother and less stressful for staff.
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ConexED helped Southwestern College support students during the pandemic. The platform offered live chat, digital document signing, screen sharing, and virtual registration help. Enrollment rates ros...e from 400 to over 500 FTE during lockdowns. Staff and students gave ConexED a 96% approval rate. The solution connected students to food, housing, and technology resources. Southwestern College now uses ConexED campus-wide.
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