IVR Technology Group Adds Pay by Chat and Social Media to Payment Technology Stack
IVR Technology Group has expanded its Compass Payments Suite by integrating pay by chat and social media messaging, enhancing its omnichannel payment options. This addition aims to meet customer dema...nd for diverse payment methods. The suite, which processes nearly half a million transactions monthly, is PCI DSS Level 1 certified and offers multilingual support, real-time integrations, and a payment notification system.
IVR Technology Group Teams Up With HealthPay24 To Enhance Patient Payments
IVR Technology Group has formed a strategic partnership with HealthPay24 to enhance patient payment experiences in healthcare. The collaboration integrates IVR's Compass Payments Suite, offering 24/7... automated telephony payment options, which are HIPAA and PCI compliant. This partnership aims to improve patient satisfaction and revenue for healthcare providers by streamlining payment processes.
IVR Technology Group Welcomes Brent Snyder As Their New CEO
IVR Technology Group appoints Brent Snyder as CEO to drive growth in their core products, including the Compass Automation Platform and Compass Payments Suite. Snyder, with over 30 years of experienc...e, aims to enhance customer experiences and operational efficiencies.
Bill Irvine Joins IVR Technology Group As Chief Marketing Officer
IVR Technology Group has appointed Bill Irvine as Chief Marketing Officer to enhance its branding and marketing strategies. With over 20 years of experience in B2B marketing and leadership roles in t...echnology startups, Irvine aims to develop a digital marketing engine to drive sales. His expertise is expected to elevate IVR Technology Group's brand and support the launch of its new communications platform.
IVR Technology Group Adds Christopher Miano To Customer Experience Team
IVR Technology Group has appointed Christopher Miano as an Account Executive to enhance its Customer Experience team. Miano brings extensive experience in business development and leadership, having ...previously served in the US Army and co-founded a cloud-based application. He will focus on managing customer relationships and supporting the introduction of IVR's new Communications Platform as a Service.
IVR Technology Group Appoints Jim Barker as Chief Revenue Officer
IVR Technology Group has appointed Jim Barker as Chief Revenue Officer to support its growth in the voice automation market. Barker brings over 20 years of sales and marketing leadership experience, ...aligning with the company's expansion strategy. CEO Brent Snyder highlights Barker's customer engagement skills as pivotal for enhancing the company's growth.
IVR Technology Group Adds To Business Development Team
IVR Technology Group has appointed Joshua Parrish as Business Development Manager to enhance its regional and national accounts. Parrish's experience in SaaS and talent acquisition aligns with the co...mpany's growth strategy. IVR Technology Group is expanding its team to meet rising demand and recently moved to a larger office to support its global operations.
Awards, Recognitions, and Industry Achievements of Compass Automation Platform
IVR Technology Group Makes Western NYs Fast Track List
IVR Technology Group has been recognized as one of the fastest-growing companies in Western New York by Buffalo Business First. The company, known for its secure voice and text applications, has expa...nded its team and customer engagement solutions, including acquiring Argyle, a Buffalo-based technology company. They have also opened a new office and relaunched their website to highlight the growth of their Compass Automation Platform.
IVR Technology Group Continues Its Expansion With The Acquisition of New Office Space
IVR Technology Group has acquired a new 4,700 square foot office in Amherst, NY, to serve as its global headquarters. This move supports the company's growth strategy, accommodating its expanding wor...kforce across IT, security, engineering, customer service, marketing, and sales teams. The new space aims to foster collaboration and support the company's aggressive growth plans over the next three years.
