Consumer Goods Case Studies and Customer Success Stories with communities247®
A leading luxury watch manufacturer
- Consumer Goods
listening247 helped a leading luxury watch manufacturer find 513,000 potential customer leads. The brand used social listening to analyze over... 41,794 posts, refining them to 4,423 relevant commercial interactions. This gave the company new insights into market trends and consumer views. The brand improved its image as elegant and good value. Direct engagement with leads boosted conversion chances and customer relationships.
A leading luxury watch manufacturer
- Consumer Goods
- Large
listening247 helped a leading luxury watch manufacturer analyze 41,794 social media posts, refining them to 4,423 relevant commercial interactions. The brand identified... 513,000 potential customer leads and key influencers. This enabled direct engagement with new buyers and improved customer relationship management. Insights revealed the brand as 'elegant' and 'good value for money.' The company used these findings to refine marketing strategies and boost brand perception.
A leading luxury watch manufacturer
- Consumer Goods
listening247 technology helped a leading luxury watch manufacturer understand market trends and consumer views. The company had trouble getting insights... from a small number of social media posts. listening247 analyzed over 41,794 posts and found 4,423 relevant commercial interactions. The insights improved the brand's image and helped the company talk to more potential buyers. The brand also found about 513,000 possible customer leads and key influencers.
Telecommunications Case Studies and Customer Success Stories with communities247®
telecom client
- Telecommunications
listening247 analyzed over 620,000 social media posts for a telecom client. They combined social listening analytics with consumer surveys to... improve customer insights. Advanced data curation and taxonomy helped filter noise and align NPS and NSS scores. The telecom client gained a holistic view of brand health and real-time consumer sentiment. This led to better customer engagement and stronger market position.
listening247 processed over 620,000 social media posts for a telecom client. They combined social listening analytics with consumer surveys to... overcome data noise and align sentiment scores. The team built a detailed taxonomy and used advanced search terms to improve data relevance. This approach gave the client real-time insights into consumer sentiment and market events. The telecom company used these insights to improve customer engagement and make better operational decisions.
listening247 helped a telecom client use social listening analytics with their consumer surveys. The client had to manage over 620,000... social media posts and align different customer satisfaction scores. listening247 used advanced data curation and a detailed taxonomy to sort the data. They combined NPS and NSS data with market events for better analysis. The client gained better customer insights and made smarter business decisions.
listening247
- Information Technology And Services
listening247 used its proprietary social listening and analytics solution to analyze 704,413 online posts about UK election parties across platforms like X, Facebook, YouTube, Instagram, and TikTok. The tool uncovered... trends in voter sentiment that differed from traditional polls, such as Reform UK leading in positive sentiment and engagement. The analysis highlighted key issues like taxation, Brexit, and immigration, and showed how social media can reveal hidden voter preferences. listening247's AI-driven approach provided actionable insights for political strategy and demonstrated the power of digital analytics in predicting election outcomes.
