communities247®: Product updates, Customer stories, and Insights | 2026 Cuspera

listening247 helped a leading luxury watch manufacturer find 513,000 potential customer leads and key influencers. The brand faced limited social media data and needed better market insights. listeni...ng247 analysed over 41,794 posts, refining them to 4,423 relevant commercial interactions. The insights improved brand perception as 'elegant' and 'good value for money.' The brand used these findings to boost engagement and connect with new buyers.
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listening247 helped a telecom client combine social listening with survey data. The client faced challenges with over 620,000 social media posts and aligning NPS and NSS scores. listening247 used adv...anced analytics and data curation to filter noise and categorize data. They overlaid NPS and NSS with market events for deeper insights. The client gained better customer insights, improved decision-making, and more responsive operations.
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listening247 used its proprietary social listening and analytics solution to analyze 704,413 online posts about UK election parties across platforms like X, Facebook, YouTube, Instagram, and TikTok. ...The tool uncovered trends in voter sentiment that differed from traditional polls, such as Reform UK leading in positive sentiment and engagement. The analysis highlighted key issues like taxation, Brexit, and immigration, and showed how social media can reveal hidden voter preferences. listening247's AI-driven approach provided actionable insights for political strategy and demonstrated the power of digital analytics in predicting election outcomes.
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listening247 technology helped a leading luxury watch manufacturer understand market trends and consumer views. The company had trouble getting insights from a small number of social media posts. lis...tening247 analyzed over 41,794 posts and found 4,423 relevant commercial interactions. The insights improved the brand's image and helped the company talk to more potential buyers. The brand also found about 513,000 possible customer leads and key influencers.
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listening247 helped a telecom client use social listening analytics with their consumer surveys. The client had to manage over 620,000 social media posts and align different customer satisfaction sco...res. listening247 used advanced data curation and a detailed taxonomy to sort the data. They combined NPS and NSS data with market events for better analysis. The client gained better customer insights and made smarter business decisions.
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