communities247® Overview

Communities247 is a DIY market research platform for private online communities with multilingual text and image analytics. Insights on demand are provided through advanced analytical capabilities.

Use Cases

Customers recommend Engagement Management, Market Research, Social Media Analytics, as the business use cases that they have been most satisfied with while using communities247®.

Other use cases:

  • Community Marketing
  • Contract Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using communities247®.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Acquire Customers
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communities247® Use-Cases and Business Priorities: Customer Satisfaction Data

communities247® works with different mediums / channels such as Social Media.

Reviews

"...communities247 is a multilingual and fully customisable DIY online communities platform, that enables the recruitment of 10s, 100s, or 1000s of people for consumer engagement, brand advocacy, co-creation, and insights on demand...." Peer review from DigitalMR

Comprehensive Insights on communities247® Use Cases

What makes communities247® ideal for Engagement Management?

Case Studies

Consumer Goods

CASE STUDY A leading luxury watch manufacturer

listening247 technology helped a leading luxury watch manufacturer understand market trends and consumer views. The company had trouble getting insights from a small number of social media posts. lis...tening247 analyzed over 41,794 posts and found 4,423 relevant commercial interactions. The insights improved the brand's image and helped the company talk to more potential buyers. The brand also found about 513,000 possible customer leads and key influencers.

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Telecommunications

CASE STUDY Telecom client

listening247 helped a telecom client use social listening analytics with their consumer surveys. The client had to manage over 620,000 social media posts and align different customer satisfaction sco...res. listening247 used advanced data curation and a detailed taxonomy to sort the data. They combined NPS and NSS data with market events for better analysis. The client gained better customer insights and made smarter business decisions.

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communities247® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.39/5 ★

Read Reviews (8)
Custom Reports

4.29/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.39/5 ★

Read Reviews (8)
Custom Reports

4.29/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for communities247®

Top Failure Risks for communities247®

Digital-MR Ltd. News

The Predictive Power of listening247 in the South African Elections

  DMR In The Press   The Predictive Power of listening247 in the South African Elections         The recent South African elections have underscored the role of digital analytics. listening247 has emerged as a solution for forecasting election results.   LONDON, UNITED KINGDOM, June 18, 2024 /EINPresswire.com/ ...

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Leveraging Consumer Insights for Beverage Marketing Success

CHALLENGES A leading beverage manufacturer needed to decode consumer discussions about dining out in Morocco, navigating the dual challenges of multiple languages and varied data sources. Their goal was to understand trends that could enhance their market presence. SOLUTIONS DMR’s strategy ensured a comprehensive capture and interpretation of consumer behaviour ...

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Leveraging Text and Image Analytics for Enhanced Consumer Insight

CHALLENGES A leading fashion brand in South Africa found itself facing a perplexing conundrum. Despite being mentioned across various online platforms, deciphering the true sentiment and perception surrounding its brand proved to be an uphill battle. Traditional text analytics fell short in capturing the richness and depth of consumer engagement, leaving the ...

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Success Story in Harnessing Social Media for Consumer Insight

CHALLENGES The collaborative project between DMR and a Telecom client sought to integrate social listening analytics with existing consumer surveys. A significant challenge was managing over 620,605 social media posts, with about two-thirds rendered irrelevant due to noise issues. Aligning the monthly NPS with variable NSS scores also presented complexities, ...

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Digital-MR Ltd. Profile

Company Name

Digital-MR Ltd.

Company Website

//listening247.com

HQ Location

V304 Vox Studios, 1-45 Durham street, London, SE11 5JH, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED