communities247®: Use Cases, Capabilities & Competitors

listening247 helped a leading luxury watch manufacturer find 513,000 potential customer leads. The brand used social listening to analyze over 41,794 posts, refining them to 4,423 relevant commercial... interactions. This gave the company new insights into market trends and consumer views. The brand improved its image as elegant and good value. Direct engagement with leads boosted conversion chances and customer relationships.
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listening247 analyzed over 620,000 social media posts for a telecom client. They combined social listening analytics with consumer surveys to improve customer insights. Advanced data curation and tax...onomy helped filter noise and align NPS and NSS scores. The telecom client gained a holistic view of brand health and real-time consumer sentiment. This led to better customer engagement and stronger market position.
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listening247 helped a leading luxury watch manufacturer analyze 41,794 social media posts, refining them to 4,423 relevant commercial interactions. The brand identified 513,000 potential customer lea...ds and key influencers. This enabled direct engagement with new buyers and improved customer relationship management. Insights revealed the brand as 'elegant' and 'good value for money.' The company used these findings to refine marketing strategies and boost brand perception.
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listening247 processed over 620,000 social media posts for a telecom client. They combined social listening analytics with consumer surveys to overcome data noise and align sentiment scores. The team... built a detailed taxonomy and used advanced search terms to improve data relevance. This approach gave the client real-time insights into consumer sentiment and market events. The telecom company used these insights to improve customer engagement and make better operational decisions.
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listening247 used its proprietary social listening and analytics solution to analyze 704,413 online posts about UK election parties across platforms like X, Facebook, YouTube, Instagram, and TikTok. ...The tool uncovered trends in voter sentiment that differed from traditional polls, such as Reform UK leading in positive sentiment and engagement. The analysis highlighted key issues like taxation, Brexit, and immigration, and showed how social media can reveal hidden voter preferences. listening247's AI-driven approach provided actionable insights for political strategy and demonstrated the power of digital analytics in predicting election outcomes.
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listening247 helped a telecom client use social listening analytics with their consumer surveys. The client had to manage over 620,000 social media posts and align different customer satisfaction sco...res. listening247 used advanced data curation and a detailed taxonomy to sort the data. They combined NPS and NSS data with market events for better analysis. The client gained better customer insights and made smarter business decisions.
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