CloudApp Overview

Cloudapp is an enterprise file sharing service used by Customer Support, Product Development, Design, Sales and Marketing teams to collaborate faster.

The platform primarily offers collaboration, Content Management, Document Management, Project Management, Real Time Editing, Task Management, Queue Management and file sharing.

The intelligent visual messaging platform captures media elements like screenshots, GIFs and video. Also, it automatically hosts these images for others to preview, saving time and space. Cloudapp also offers integration with tools like slack which automatically get the view of the screenshot.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well CloudApp solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using CloudApp.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Efficiency
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Content Management , Workflow Management , as the business use cases that they have been most satisfied while using CloudApp.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.98/5

Read Reviews (250)

"...I love how fast you can share images and quick videos, collaborate quickly, and easily give people small corrections...."
Content Management with Video

4.71/5

Read Reviews (208)

"...Easy screenshot sharing with short link Gif and video recording option...."
content sharing

4.77/5

Read Reviews (158)

"...After doing the basic setup of the app, you can use only one keyboard shortcut to do a screenshot, edit the result, and share the link of the image...."
content curation

4.71/5

Read Reviews (33)

"...helping to engage potential buyers and saving time rather than having to write long, detailed (and boring) emails It saves time and also helps to create content making emails more engaging, and even more fun to write..."
content publishing

3.53/5

Read Reviews (10)

"...I use it to take screenshots for my clients, and I use it to make a fast gifs from videos for social media posts and email content...."
Workflow Management with Video

4.91/5

Read Reviews (97)

"...It's a great product that will benefit your workflow, team and communications...."
PEER EXPERIENCES
Collaboration with Video

4.98/5

Read Reviews (250)

"...I love how fast you can share images and quick videos, collaborate quickly, and easily give people small corrections...." Peer review by willlie i, designer
Content Management with Video

4.71/5

Read Reviews (208)

"...Easy screenshot sharing with short link Gif and video recording option...." Peer review by Ankit S, Affiliate Marketer, Marketing and Advertising
content sharing

4.71/5

Read Reviews (158)

content curation

4.71/5

Read Reviews (33)

content publishing

4.71/5

Read Reviews (10)

Workflow Management with Video

4.91/5

Read Reviews (97)

"...It's a great product that will benefit your workflow, team and communications...." Peer review by Jennifer D, Founder, Creative Director, Design

41+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4826 insights from peers and experts to help you assess how these CloudApp use cases fit your Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
CUSTOMERS TESTIMONIALS

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable

Case Studies

COMPANY CASE STUDIES
Case Study Social Tables

Social Tables uses CloudApp to close Support Tickets 7 minutes faster

Read More
Case Study Basecamp

Basecamp saves time on Customer Support training by using CloudApp

Read More
Case Study Buffer

How Buffer’s Support team saves 24 hours per week while removing customer frustration

Read More

Popular Business Setting

for CloudApp

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CloudApp to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for CloudApp

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.27/5

Read Reviews (492)
Capture screen

4.36/5

Read Reviews (169)
Personalization

4.42/5

Read Reviews (100)
Capture video

4.51/5

Read Reviews (59)
Ticketing

4.82/5

Read Reviews (38)
FEATURES RATINGS AND REVIEWS
Recording

4.27/5

Read Reviews (492)
Capture screen

4.36/5

Read Reviews (169)
Personalization

4.42/5

Read Reviews (100)
Capture video

4.51/5

Read Reviews (59)
Ticketing

4.82/5

Read Reviews (38)

IT and Other Capabilities

for CloudApp

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5

Read Reviews (861)
Data Export

4.10/5

Read Reviews (833)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5

Read Reviews (861)
Data Export

4.10/5

Read Reviews (833)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.76/5

Read Reviews (36)
Chat Support

4.73/5

Read Reviews (49)
Email Support

4.73/5

Read Reviews (47)
24/7 Support

4.44/5

Read Reviews (458)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.76/5

Read Reviews (36)
Chat Support

4.73/5

Read Reviews (49)
Email Support

4.73/5

Read Reviews (47)
24/7 Support

4.44/5

Read Reviews (458)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.72/5

Read Reviews (448)
Analytics

4.27/5

Read Reviews (34)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.72/5

Read Reviews (448)
Analytics

4.27/5

Read Reviews (34)

Software Failure Risk Guidance

?

for CloudApp

Overall Risk Meter

Low Medium High

Top Failure Risks for CloudApp

Vendor Profile Details

Company Name

CloudApp

HQ Location

548 Market St, San Francisco, California US

Employees

11-50

Social

Financials

Seed