Zight Overview

Zight enhances collaboration, productivity, and customer experience through its visual communication platform. Powerful features revolutionize how teams interact and work together.

Use Cases

Customers recommend Collaboration, Content Management, Workflow Management, as the business use cases that they have been most satisfied with while using Zight.

Other use cases:

  • Helpdesk Management
  • Engagement Management
  • Training & Onboarding
  • Sending & Publishing Communications
  • Knowledge Management
  • Sales Document Management
  • Customer Feedback Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zight.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Efficiency
  • Scale Best Practices
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Zight Use-Cases and Business Priorities: Customer Satisfaction Data

Zight works with different mediums / channels such as Video. E-Mail. and Chat.

Zight's features include Recording, Capture Screen, Personalization, etc. and Zight support capabilities include Phone Support, Chat Support, Email Support, etc. also Zight analytics capabilities include Custom Reports, and Analytics.

Reviews

"CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year." - Ryan O

Zight, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zight

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zight is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zight Customer wins, Customer success stories, Case studies

How efficiently Does Zight manage your Collaboration?

How does Zight facilitate Content Management?

How efficiently Does Zight manage your Workflow Management?

What Are the key features of Zight for Helpdesk Management?

How does Zight address your Engagement Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Zight solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
CUSTOMERS TESTIMONIALS
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters

Outreach - Sales Execution Technology

Zight helps Outreach's technical support team report bugs faster. The team uses screen recordings and screenshots to show issues instead of writing long descriptions. This makes bug reporting clear a...nd quick. Outreach saved 21 hours per week and reduced back-and-forth clarifications. Team happiness and efficiency improved with Zight.

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Intercom - Computer Software

Zight helps Intercom improve communication across global offices. Intercom teams use Zight for feedback by sharing annotated screenshots and screen recordings. This makes feedback faster and clearer.... Teams save time and reduce confusion. Zight helps Intercom avoid long back-and-forth messages, even with time zone differences.

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Buffer - Computer Software

Zight helps Buffer's support team save 24 hours each week. Buffer uses video recordings, annotated screenshots, and GIFs to explain solutions and ask questions. This reduces miscommunication and cust...omer frustration. The team closes tickets faster and increases customer happiness. Visuals help build a personal connection with customers.

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Gainsight - Information Technology And Services

Zight helped Gainsight save over $10,000 a year and more than 40 hours each month. Gainsight's customer support team used Zight's annotated screenshots and videos to answer customer questions. This r...educed the need for long written responses and improved time to resolution. Customers understood instructions better, leading to higher satisfaction. The team worked faster and provided a more personal experience.

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Lunchbox - Food & Beverages

Zight helped Lunchbox improve user research and quality assurance. The team used Zight to record video clips, create GIFs, and annotate screenshots. This made it easy to share feedback and highlight ...bugs across iOS, Android, and web platforms. Lunchbox reduced feedback loops and improved communication between UX, product, and development teams. The result was faster bug fixes, better product quality, and more efficient processes.

Read more →

YNAB (You Need A Budget) - Financial Services

Zight helps YNAB's customer support team save time and reduce time to resolution. The team uses Zight's screen recording and annotation tools to show customers exactly what they see. This makes commu...nication clear and personal. Zight's passcode feature keeps sensitive information safe. The result is fewer misunderstandings and faster, more secure support for YNAB customers.

Read more →

Video Editing Features

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zight

What is Zight?

Zight, formerly CloudApp, creates software to assist individuals all over the world to interact more effectively asynchronously by using a unified application to produce, annotate, and share screenshots, videos, screen recordings, GIFs, and other media.

Zight supports happier and more productive organizations through improved communication, saving time and reducing misunderstandings.

What is Zight used for?

Zight is a Sales Enablement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Content Management and Workflow Management .

What are the top features of Zight?

Recording, Capture screen and Personalization are some of the top features of Zight.

Who uses Zight?

Zight is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Zight alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Zight.

Where is Zight located?

Zight is headquartered at 548 Market St, San Francisco, California US.
lightning

Peers used Zight for collaboration and content management

Zight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.72/5 ★

Read Reviews (448)
Analytics

4.27/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.72/5 ★

Read Reviews (448)
Analytics

4.27/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for Zight

Overall Risk Meter

Low Medium High

Top Failure Risks for Zight

ZIGHT, INC News

Partnership

New Lucid Software integration to improve collaboration

Lucid Software has integrated with CloudApp to enhance asynchronous collaboration within its visual collaboration suite. This integration allows users to embed and play videos directly in Lucidchart and Lucidspark, facilitating better communication and collaboration. The partnership aims to streamline workflows and improve productivity by reducing the need for additional meetings and documentation.

Product

Zight Launches System Audio and Smart Actions: Seamless Meeting Recording and AI-Powered Productivity - PR Newswire

Zight introduces System Audio and Smart Actions for easy meeting recording and AI-driven productivity enhancements.

Product

Zight Launches System Audio and Smart Actions : Seamless Meeting Recording and AI - Powered Productivity

Zight launches System Audio and Smart Actions, enhancing meeting recording and productivity with AI-driven tools for automating SOPs, bug reports, and guides, positioning itself as an all-in-one platform.

Product

Zight Announces Smart Actions and Free AI Suite Access Until March 2025 To Transform Worker Productivity - PR Newswire

Zight offers Smart Actions and free AI Suite access until March 2025 to boost worker productivity.

ZIGHT, INC Profile

Company Name

ZIGHT, INC

Company Website

https://zight.com/

HQ Location

548 Market St, San Francisco, California US

Employees

11-50

Social

Financials

SERIES A