CloudApp Overview

Cloudapp is an enterprise file sharing service used by Customer Support, Product Development, Design, Sales and Marketing teams to collaborate faster.

The platform primarily offers collaboration, Content Management, Document Management, Project Management, Real Time Editing, Task Management, Queue Management and file sharing.

The intelligent visual messaging platform captures media elements like screenshots, GIFs and video. Also, it automatically hosts these images for others to preview, saving time and space. Cloudapp also offers integration with tools like slack which automatically get the view of the screenshot.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well CloudApp solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using CloudApp.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Efficiency
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Content Management , Workflow Management , as the business use cases that they have been most satisfied while using CloudApp.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video

4.98/5

Read Reviews (250)

"...I lead a team of fractional CMOs and it's important for me to share screen captures regularly...."
Content Management with Video

4.71/5

Read Reviews (208)

"...But it's not suitable for marketing materials as the marketing content needs to be attractive, polished...."
content sharing

4.77/5

Read Reviews (158)

"...Therefore, CloudApp allows to share videos and gifs just by sharing the link...."
content curation

4.71/5

Read Reviews (33)

"...It s like Snapchat for work Besides capturing rich content, CloudApp has evolved into a workspace productivity platform in three fundamental ways...."
content publishing

3.53/5

Read Reviews (10)

"...I use it to take screenshots for my clients, and I use it to make a fast gifs from videos for social media posts and email content...."
Workflow Management with Video

4.91/5

Read Reviews (97)

"...At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video...."
PEER EXPERIENCES
Collaboration with Video

4.98/5

Read Reviews (250)

"...I lead a team of fractional CMOs and it's important for me to share screen captures regularly...." Peer review by Casey Slaughter S, Founder, Marketing and Advertising
Content Management with Video

4.71/5

Read Reviews (208)

"...But it's not suitable for marketing materials as the marketing content needs to be attractive, polished...." Peer review by Diep Bui, Inbound Marketer, eJOY English
content sharing

4.71/5

Read Reviews (158)

content curation

4.71/5

Read Reviews (33)

content publishing

4.71/5

Read Reviews (10)

Workflow Management with Video

4.91/5

Read Reviews (97)

"...At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video...." Peer review by Brad J

41+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4826 insights from peers and experts to help you assess how these CloudApp use cases fit your Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
CUSTOMERS TESTIMONIALS

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters

Case Studies

COMPANY CASE STUDIES
Case Study LeadIQ

How LeadIQ increased their revenue by 10 times while using CloudApp

Read More
Case Study Basecamp

Basecamp saves time on Customer Support training by using CloudApp

Read More
Case Study Outreach

Outreach saves 21 hours per week by using CloudApp for bug reporting and fixes

Read More

Frequently Asked Questions(FAQ)

for CloudApp

What is CloudApp?

Cloudapp is an enterprise file sharing service used by Customer Support, Product Development, Design, Sales and Marketing teams to collaborate faster.

What is CloudApp used for?

CloudApp is a Sales Enablement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Content Management and Workflow Management .

What are the top features of CloudApp?

Recording, Capture screen and Personalization are some of the top features of CloudApp.

Who uses CloudApp?

CloudApp is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are CloudApp alternatives?

Showpad Content, Enablix, Modus Sales Hub and ClearSlide Platform are popular alternatives for CloudApp.

Where is CloudApp located?

CloudApp is headquartered at 548 Market St, San Francisco, California US.

Popular Business Setting

for CloudApp

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CloudApp to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for CloudApp

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.27/5

Read Reviews (492)
Capture screen

4.36/5

Read Reviews (169)
Personalization

4.42/5

Read Reviews (100)
Capture video

4.51/5

Read Reviews (59)
Ticketing

4.82/5

Read Reviews (38)
FEATURES RATINGS AND REVIEWS
Recording

4.27/5

Read Reviews (492)
Capture screen

4.36/5

Read Reviews (169)
Personalization

4.42/5

Read Reviews (100)
Capture video

4.51/5

Read Reviews (59)
Ticketing

4.82/5

Read Reviews (38)

IT and Other Capabilities

for CloudApp

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5

Read Reviews (861)
Data Export

4.10/5

Read Reviews (833)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5

Read Reviews (861)
Data Export

4.10/5

Read Reviews (833)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.76/5

Read Reviews (36)
Chat Support

4.73/5

Read Reviews (49)
Email Support

4.73/5

Read Reviews (47)
24/7 Support

4.44/5

Read Reviews (458)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.76/5

Read Reviews (36)
Chat Support

4.73/5

Read Reviews (49)
Email Support

4.73/5

Read Reviews (47)
24/7 Support

4.44/5

Read Reviews (458)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.72/5

Read Reviews (448)
Analytics

4.27/5

Read Reviews (34)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.72/5

Read Reviews (448)
Analytics

4.27/5

Read Reviews (34)

Software Failure Risk Guidance

?

for CloudApp

Overall Risk Meter

Low Medium High

Top Failure Risks for CloudApp

Vendor Profile Details

Company Name

CloudApp

HQ Location

548 Market St, San Francisco, California US

Employees

11-50

Social

Financials

Seed