Cleverbridge | Ecommerce and subscription billing solution for software, SaaS & digital goods
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Consumer Electronics Case Studies and Success Stories with Cleverbridge
CASE STUDY Shure
Cleverbridge helped Shure build a global ecommerce operation for its audio software. Shure needed to manage global payments, tax, and compliance as it shifted from hardware to software sales. Cleverb...ridge provided a Merchant of Record solution with turnkey integrations and payment processing. Shure quickly launched in 231 global markets and saw over 340,000 software downloads. The partnership enabled Shure to focus on product innovation and reach new customer segments.
Computer Software Case Studies and Success Stories with Cleverbridge
CASE STUDY Parallels
Parallels transitioned from perpetual to subscription-based licensing, achieving significant customer lifetime value growth through Cleverbridge's solutions.
Cleverbridge helped SUSE improve its checkout process in just 5 days. SUSE faced issues with too many clicks, poor interface, and account problems with its old provider. Cleverbridge delivered a fast... migration, better customer support, and clear communication. SUSE saw a 12% conversion rate, 28% increase in average order value, 64% fewer refunds, and 85% fewer support tickets. Fraud prevention and subscription features also improved SUSE's customer experience.
Cleverbridge helped Red Hat automate its subscription renewal process. Red Hat faced problems with manual communications and missed renewals. Cleverbridge set up automated, personalized campaigns usi...ng its ecommerce and subscription platform. This led to a 40% increase in customer engagement. Red Hat's NPS rose from 50 to 73. The new system now supports a $3B+ global renewal business with less overhead.
Cleverbridge helped Parallels move from one-time licenses to a subscription model. Parallels wanted more predictable revenue and better customer retention. Cleverbridge provided ecommerce and subscri...ption management, plus fraud prevention and backend integration. Parallels saw an 11% increase in customer lifetime value, a 5% boost in renewal rate, and a 95% drop in manual review rate. The new model made revenue forecasting easier and improved user experience.
Parallels transitioned from perpetual to subscription-based licensing, achieving significant customer lifetime value growth through Cleverbridge's solutions.
CASE STUDY Unnamed global enterprise content automation company
Cleverbridge helped a global enterprise content automation company simplify its ecommerce operations. The company replaced over three tools with Cleverbridge, unifying payment processing, subscriptio...n management, and customer communications. This move eliminated integration headaches and reduced support tickets. The company saw an 8% increase in global payment success rates and improved customer experience. Cleverbridge’s reporting and revenue retention tools also provided new insights and proactive solutions.
Cleverbridge helped Ashampoo expand to 246 global markets. Ashampoo used Cleverbridge to process over 7.8 million orders with a 98% payment success rate. The platform enabled 17 payment methods and a...utomated tax compliance. Ashampoo saw a 6.5% year-over-year revenue increase and 2.1% growth in ecommerce transactions. Cleverbridge allowed Ashampoo to focus on product innovation instead of ecommerce complexity.
