Cleverbridge | Ecommerce and subscription billing solution for software, SaaS & digital goods
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Computer Software Case Studies and Customer Success Stories with Cleverbridge
Cyncly
- Computer Software
- Large
Norway
Cleverbridge helped Cyncly move from manual sales to digital ecommerce. Cyncly saw a 131% year-over-year increase in orders after integrating... Cleverbridge. Payment authorization rates reached 97%, and 11.9% of revenue came from automated retention tools. The solution reduced manual work and enabled instant software access. Cyncly now scales ecommerce for multiple brands globally with less complexity.
Cleverbridge helped a global enterprise content automation company fix integration issues and reduce churn. The company replaced three or more... tools with one unified platform. Cleverbridge improved payment processing and subscription management. The company saw an 8% increase in payment success rates. Support tickets dropped and customer experience improved. The company now spends less time on technical tasks and more on growth.
Cleverbridge helped SUSE migrate its ecommerce platform in just 5 days. SUSE fixed checkout friction and improved customer experience. Refunds... dropped by 64% and support tickets fell by 85%. Conversion rate rose to 12% and average order value increased by 28%. SUSE now supports 30 languages at checkout, up from eight.
Parallels used Cleverbridge to move from perpetual licenses to a subscription model. This helped Parallels increase customer lifetime value by... 11% in the first year. Renewal rates went up by 5%. Manual review rates dropped from 45% to 1.5%. Cleverbridge provided subscription management, fraud prevention, and backend integrations. Parallels now enjoys more predictable revenue and better customer retention.
Cleverbridge helped Ashampoo scale to 246 global markets and process over 7. 8 million orders. Ashampoo used Cleverbridge to localize...payments, automate tax compliance, and support 17 payment methods. The partnership enabled a 98% payment success rate and a 6.5% year-over-year revenue increase. Ashampoo shifted to a subscription model and launched a branded app powered by Cleverbridge. The solution freed Ashampoo’s team to focus on product innovation and user experience.
Plesk
- Information Technology And Services
- Large
Schaffhausen, Switzerland
Cleverbridge helped Plesk achieve a 47% increase in new billings and an 18. 6% rise in annual recurring revenue. Plesk...used Cleverbridge’s merchant of record solution to streamline global payments, tax, and compliance. The platform enabled fast, data-driven decisions with robust reporting and self-serve experimentation. Plesk reduced churn by 3.5% and improved conversion rates through A/B testing and digital marketing services. The partnership allowed Plesk to scale ecommerce and launch new affiliate programs quickly.
Red Hat
- Information Technology And Services
- Very Large
Raleigh, USA
Red Hat used Cleverbridge to automate its customer renewal communications. Manual processes led to missed renewals and low satisfaction. Cleverbridge... delivered automated, personalized campaigns for renewals. Red Hat saw a 40% increase in customer engagement. Net Promoter Score rose by 23 points. The new system supports a $3B+ global renewal business with less overhead.
Cleverbridge helped Shure launch and monetize its software products globally. Shure needed to manage global ecommerce, reduce subscription billing complexity,... and ensure security. Cleverbridge provided a merchant of record solution with global payment processing and compliance. Shure achieved over 340,000 software downloads in 231 markets. The partnership enabled Shure to scale its digital business and reach new customer segments.
Cleverbridge has adopted Visa's Trusted Agent Protocol to test AI-initiated transactions on its platform. This collaboration allows Cleverbridge to securely... manage AI agents interacting with its commerce system, facilitating agent-initiated purchases. This initiative aims to enhance digital buying experiences by ensuring transactions remain within defined rules and controls, thereby supporting agentic commerce.
