Cleverbridge Overview

Cleverbridge empowers global technology companies by automating recurring revenue streams across the entire customer lifecycle. This all-in-one solution supports businesses in managing global payments, subscription management, and retention marketing. Companies like Shure have partnered with Cleverbridge to digitally transform their operations, showcasing its ability to enhance customer lifetime value without increasing staff. The platform's back-office and finance automation streamline processes, while its data platform provides insights for strategic decision-making. Cleverbridge is designed to deliver a seamless digital customer experience from acquisition to renewal, making it an essential tool for businesses seeking to optimize their e-commerce strategies.

Use Cases

Customers recommend Subscription Management, International Marketing, Referral Management, as the business use cases that they have been most satisfied with while using Cleverbridge.

Other use cases:

  • Helpdesk Management
  • Contract Management
  • Digital Signature
  • Engaging And Following Up
  • Product Marketing
  • Social Media Analytics
  • Revenue Cycle Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Cleverbridge.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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Cleverbridge Use-Cases and Business Priorities: Customer Satisfaction Data

Cleverbridge works with different mediums / channels such as Offline. Point Of Sale. and E-Mail.

Cleverbridge's features include Personalization. and Cleverbridge support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Cleverbridge analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Leveraging cleverbridge expertise, technology and services, our B2C and B2B clients acquire more customers, improve retention and grow their revenue in international markets...." Peer review

Cleverbridge, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cleverbridge assists global technology companies in automating recurring revenue growth. Their all-in-one solution enhances the entire customer lifecycle.

Popular Business Setting

for Cleverbridge

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Cleverbridge is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Cleverbridge Use Cases

What benefits does Cleverbridge offer for Subscription Management?

How does Cleverbridge address your International Marketing Challenges?

What Are the key features of Cleverbridge for Referral Management?

How efficiently Does Cleverbridge manage your Contract Management?

20+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Cleverbridge solved their E-Commerce Platform needs. Cuspera uses 232 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Computer Software

CASE STUDY Ashampoo

Cleverbridge helped Ashampoo expand to 246 global markets. Ashampoo used Cleverbridge to process over 7.8 million orders with a 98% payment success rate. The platform enabled 17 payment methods and a...utomated tax compliance. Ashampoo saw a 6.5% year-over-year revenue increase and 2.1% growth in ecommerce transactions. Cleverbridge allowed Ashampoo to focus on product innovation instead of ecommerce complexity.

Consumer Electronics

CASE STUDY Shure

Cleverbridge helped Shure build a global ecommerce operation for its audio software. Shure needed to manage global payments, tax, and compliance as it shifted from hardware to software sales. Cleverb...ridge provided a Merchant of Record solution with turnkey integrations and payment processing. Shure quickly launched in 231 global markets and saw over 340,000 software downloads. The partnership enabled Shure to focus on product innovation and reach new customer segments.

Computer Software

CASE STUDY Red Hat

Cleverbridge helped Red Hat automate its subscription renewal process. Red Hat faced problems with manual communications and missed renewals. Cleverbridge set up automated, personalized campaigns usi...ng its ecommerce and subscription platform. This led to a 40% increase in customer engagement. Red Hat's NPS rose from 50 to 73. The new system now supports a $3B+ global renewal business with less overhead.

Computer Software

CASE STUDY Unnamed global enterprise content automation company

Cleverbridge helped a global enterprise content automation company simplify its ecommerce operations. The company replaced over three tools with Cleverbridge, unifying payment processing, subscriptio...n management, and customer communications. This move eliminated integration headaches and reduced support tickets. The company saw an 8% increase in global payment success rates and improved customer experience. Cleverbridge’s reporting and revenue retention tools also provided new insights and proactive solutions.

Computer Software

CASE STUDY SUSE

Cleverbridge helped SUSE improve its checkout process in just 5 days. SUSE faced issues with too many clicks, poor interface, and account problems with its old provider. Cleverbridge delivered a fast... migration, better customer support, and clear communication. SUSE saw a 12% conversion rate, 28% increase in average order value, 64% fewer refunds, and 85% fewer support tickets. Fraud prevention and subscription features also improved SUSE's customer experience.

Computer Software

CASE STUDY Parallels

Cleverbridge helped Parallels move from one-time licenses to a subscription model. Parallels wanted more predictable revenue and better customer retention. Cleverbridge provided ecommerce and subscri...ption management, plus fraud prevention and backend integration. Parallels saw an 11% increase in customer lifetime value, a 5% boost in renewal rate, and a 95% drop in manual review rate. The new model made revenue forecasting easier and improved user experience.

Video

Introducing CleverAutomations

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Peers used Cleverbridge for subscription management and international marketing

Cleverbridge Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (12)
Custom Reports

4.33/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (12)
Custom Reports

4.33/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for Cleverbridge

Overall Risk Meter

Low Medium High

Top Failure Risks for Cleverbridge

Cleverbridge, Inc News

Executive

Cleverbridge Announces Leadership Transition - Business Wire

Cleverbridge appoints Richard Stevenson as CEO, succeeding Wendi Sturgis, who will transition to a board advisory role. Stevenson aims to accelerate market momentum and deliver exceptional value to clients in the ecommerce landscape.

Awards

Cleverbridge Awarded Government Grants to Accelerate Innovation in Global Ecommerce - PYMNTS.com

Cleverbridge secured three German government technology grants totaling up to 8 million for innovation in global ecommerce. The funding will drive new payment gateway development, advanced subscription and billing features, and expanded AI capabilities on the Cleverbridge platform. This recognition highlights Cleverbridges leadership in digital commerce solutions for software and SaaS companies.

Cleverbridge Appoints Markus Scheuermann as Chief Financial Officer - Yahoo Finance

Cleverbridge has appointed Markus Scheuermann as the new Chief Financial Officer.

IT News Online - Cleverbridge Appoints Markus Scheuermann as Chief Financial Officer

Cleverbridge has appointed Markus Scheuermann as Chief Financial Officer, effective April 1, 2025. Scheuermann brings over 20 years of experience in financial strategy, M&A, and digital transformation, and will report directly to CEO Wendi Sturgis.

Cleverbridge, Inc Profile

Company Name

Cleverbridge, Inc

HQ Location

Gereonstr. 43-65, Cologne, 50670, DE

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