Latest Product Updates and Feature Enhancements on Chatbase
Chatbase Rebuilds the Help Desk for the Age of AI Agents
Chatbase has launched the Chatbase Help Desk, an AI-native support workspace designed to make AI the primary operator in customer support, with humans providing oversight. The platform integrates wit...h major systems like Zendesk and Salesforce, supports 35 AI models, and is available across all plans. This shift reflects a new architecture for help desks, emphasizing AI autonomy in handling routine inquiries.
Chatbase Rebuilds the Help Desk for the Age of AI Agents
Chatbase has launched Chatbase Help Desk, an AI-native support workspace designed to let AI agents handle customer inquiries across multiple channels, with humans overseeing complex cases. This shift... in help desk architecture emphasizes AI as the primary operator, enhancing efficiency for enterprise support teams. The platform integrates with major systems like Zendesk and Salesforce and is available across all plans.
From Chatbots to Smart AI Agents: Introducing the New Chatbase Platform
Chatbase has unveiled its new platform, transforming traditional chatbots into advanced AI agents. This launch enhances customer service capabilities with smarter, more intuitive interactions, levera...ging AI technology.
Chatbase launched Chatbase Voice, integrating voice AI into its existing chat platform. This enhancement allows businesses to manage both chat and phone support through a single system, offering 24/7... coverage in over 95 languages. The voice agent integrates with Twilio, Stripe, Shopify, Zendesk, and Salesforce, providing a unified customer support experience.
Chatbase Launches Voice AI Agents, Extending Its Customer Support ...
Chatbase has launched Chatbase Voice, a voice AI agent that extends its customer support platform from chat to phone lines. This new feature integrates with Twilio and allows seamless interactions ac...ross 95+ languages, using the same knowledge base and actions as the chat agent. It aims to streamline support operations by consolidating chat, voice, email, and messaging into a single system, reducing costs and operational complexity.
