Real-World Case Studies and Customer Success Stories with CallHub - Voice Broadcasting

CallHub helped New York Cares run the Mission Vet Check phonebanking campaign for veterans. Volunteers used CallHub’s auto-dialer and branching... scripts to call up to 800 contacts in 90 minutes. The platform let them add new contacts easily and track progress with a live analytics dashboard. Features like voicemail drops and patch-through calling improved outreach. The campaign reached thousands of veterans and provided needed resources efficiently.
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CallHub helped an anonymous nonprofit organize 500+ callers to mobilize over one million voters in the 2022 mid-term elections. The nonprofit used... CallHub's phone banking, predictive dialer, Spam Label Shield, inbound calling, and branching scripts to boost engagement. Features like real-time contact syncing and dynamic scripts improved outreach and agent experience. Campaigns ran weekly, reaching contact lists as large as 300,000. The result was a major increase in voter mobilization across swing states.
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CallHub’s AI-powered transcripts helped a major nonprofit handle tens of thousands of daily calls. Manual reviews took too long and... missed key trends. With AI, every call was searchable and insights were instant. Training improved with real call examples. Team leaders fixed problems in hours, not days. The nonprofit scaled outreach without burning out staff.
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CallHub helped New York Cares run the 'Mission Vet Check' phonebanking campaign. Volunteers used CallHub to call 15,000 to 16,000... veterans in New York. They checked if veterans needed help with food, housing, healthcare, or mental health. Agents shared resources by text after each call. The campaign improved outreach and support for veterans.
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CallHub helped NEAT empower LGBTQ+ volunteers to take action for justice. NEAT used CallHub's phone banking and remote access tools... to organize supporters across the US. The platform enabled NEAT to reach people in rural and suburban areas, breaking down geographic barriers. Volunteers could join campaigns and support advocacy efforts from anywhere. NEAT increased engagement and made activism more accessible for the LGBTQ+ community.
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CallHub's distributed phone banking helped Organizing for Change run a successful GOTV campaign in British Columbia. The group, a nonpartisan... initiative of environmental organizations, used phone banking and texting to reach members and boost voter turnout. They worked with 24 partner groups to pool resources and coordinate outreach. The campaign focused on supporting voters and volunteers with data-driven tools. This approach made their get-out-the-vote efforts more effective.
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A nonprofit organized over 500 callers. They mobilized more than 1 million voters. This helped increase voter turnout. The study... showed a 56% increase in voting likelihood.
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A major nonprofit faced challenges managing tens of thousands of daily calls. Their team was overwhelmed by the volume and... struggled to track trends and quality issues. They implemented AI to assist with call management. AI helped make calls searchable and reviewable, easing the workload. This allowed the team to focus on strategy rather than manual call reviews. The AI solution improved efficiency and provided actionable insights.
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CallHub helps L. Norwood & Associates run outreach campaigns for marginalized communities. The firm uses CallHub's auto dialer, power dialer,... and texting tools to reach up to 1,000,000 contacts. They optimize scripts with A/B testing and use the live script edit feature for real-time changes. The PDI integration syncs contact data, reducing manual work. Their campaigns see higher engagement rates with targeted calls and texts.
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CallHub helped Ten Boroughs Research increase union engagement by 113%. The company used CallHub's calling campaigns to reach union members... and boost participation. Ten Boroughs Research ran phonebanking and survey campaigns to support unions. Their campaigns improved work conditions and increased member involvement. The platform enabled better communication and higher response rates for union outreach.
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CallHub helped the National Union of Healthcare Workers cut texting costs by 55%. NUHW used CallHub's "Convert to MMS" feature... to save money on long text broadcasts to 15,000 members. The in-built URL tracker let them measure engagement on campaigns with calls to action. NUHW praised CallHub's tech support and quarterly check-ins. CallHub's texting tools improved communication and campaign results for NUHW.
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CallHub helped Democrats Abroad boost overseas voter turnout by 3X for the 2018 US midterms. Volunteers used CallHub's phone banking... platform to reach over 150,000 members in 190 countries. The solution raised positive conversation rates to 90%. The distributed campaign model energized volunteers and improved coordination. In some states, turnout increased up to eight-fold compared to previous midterms.
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CallHub helped Victoires Populaires make 275,000 calls in the 2024 French parliamentary snap elections. The team used CallHub's dynamic scripts... and analytics to onboard 4,000 volunteers and connect with 22,000 people for vote proxies. They held 50,000 conversations and gathered about 30,000 voters. Features like easy-to-share metrics and branching scripts made volunteer training simple and effective. CallHub enabled fast, large-scale outreach and contributed to the campaign's victory.
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CallHub integrated with NationBuilder to help the Alain Juppé presidential campaign manage digital communications and volunteer mobilization. The campaign used... CallHub's SMS broadcast for fast, easy outreach, saving time on data entry and transfer. Digital tools unified operations and enabled smooth data flow between the core team and field volunteers. The campaign scaled quickly, attracting volunteers of all ages and improving efficiency in volunteer recruitment and management.
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CallHub helped the National Union of Healthcare Workers cut their texting campaign costs by 55%. NUHW used CallHub's "Convert to... MMS" feature to send long messages to 15,000 members more affordably. The communications team praised CallHub's customer success support and quarterly check-ins. CallHub's text broadcasting and MMS conversion made large-scale union communication more efficient and cost-effective.
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CallHub helped the Kentucky Democratic Party send 30,900 peer-to-peer texts in under a minute during the 2022 General Election. The party faced... a shortage of volunteers and needed to scale outreach fast. CallHub's platform let them switch between texting, voice broadcasts, calls, and emails without extra training. This made their GOTV campaign more efficient and effective. Joshua Howerton, the party's data director, praised CallHub for its ease of use and quick impact.
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EveryLibrary used CallHub to support local library ballot initiatives. They needed to raise awareness and engage targeted voters for stable... tax funding. CallHub helped them run campaigns and find the right volunteers. EveryLibrary impacted nearly a quarter of a million dollars in stable tax funding for libraries. The platform enabled effective outreach and campaign management for nonprofit advocacy.
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MN350 used text messaging to organize a climate strike. They built a list of 2,919 young climate activists. The organizers... saw positive response rates over 22% when texting targeted segments. They aimed to mobilize supporters for rallies in Minnesota. The challenge was to engage young supporters online and encourage them to attend events. They needed to have two-way conversations to keep supporters engaged.
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CallHub helped the Nicolas Sarkozy presidential primary campaign reach more young voters. The campaign used CallHub's phone banking software to... let volunteers make calls easily. Over 12,000 young people joined the campaign's youth program. Volunteers used CallHub to contact voters across France. The platform made it simple for students to help with outreach. This boosted engagement and made the campaign more effective.
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CallHub's peer-to-peer texting software helped PCS Union collect 10,000 petition signatures in one day. PCS needed 100,000 signatures to push... a pay-raise debate for UK civil servants. After initial outreach plateaued at 60,000, PCS used CallHub P2P texting to quickly boost engagement. The tool's high open and response rates enabled PCS to meet their goal before the deadline. This case shows how unions can use SMS outreach for rapid, large-scale mobilization.
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CallHub helped MN350 use text messaging to organize a climate strike. MN350 built a list of 2,919 young climate activists.... They used texting to keep people engaged and drive action. The campaign saw positive response rates over 22%. Texting helped reach targeted groups and mobilize supporters for events.
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CallHub helped Hospo Voice, a digital trade union, transform the hospitality industry in Victoria, Australia. Hospo Voice used digital tools... like peer to peer texting and email to connect with workers. They also used Facebook groups and on-the-ground actions to mobilize support. The campaign led to 25,000 people signing a petition in one day. This digital approach sparked major changes for hospitality workers.
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The PCS Union needed 100,000 signatures on a petition to raise UK civil servants' pay. Initially, they collected 60,000 signatures... through emails and calls. Facing a deadline, they used CallHub's peer-to-peer texting software. This tool helped them secure 10,000 signatures in one day. They successfully gathered the remaining signatures in the following week, achieving their goal.
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Hospo Voice, Australia's first digital union, was created to support hospitality workers. The challenge began when a waitress named Martha... was fired for requesting fair compensation. Her story went viral, leading to a petition with 25,000 signatures. This sparked a movement to fight for workers' rights. Hospo Voice used digital tools like peer-to-peer texting and social media to engage and mobilize workers. The campaign successfully raised awareness and support for hospitality workers' rights.
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Organizing for Change (OFC) is a nonpartisan initiative of environmental groups in British Columbia. For the provincial elections, OFC and... 24 partner groups used CallHub's phone banking service to encourage members to vote. This collaborative effort aimed to ensure high voter turnout. Celine Trojand, the Lead Organizer, shared her experience, highlighting the importance of the campaign in supporting local policies.
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CallHub's MMS broadcast tool helped Sheila for Congress win a close election by just five votes. The campaign used multimedia... messages to engage and persuade supporters, standing out from competitors who used only plain texts. They targeted party supporters and ran A/B tests over five months. The team valued CallHub's legal compliance and found the platform helpful for creative messaging. This approach secured 23.8% of the vote and a primary victory.
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L. Norwood & Associates uses CallHub's PDI integration. They reach marginalized communities. They empower them with their work.

Clement Pairot, a political organizer for France's Nouveau Front Populaire, used CallHub to achieve his first victory in the 2024 French parliamentary snap elections. Despite previous defeats... in campaigns for Bernie Sanders and Jean-Luc Mélenchon, Clement learned valuable lessons in organizing. With CallHub, he and over 50 organizers successfully campaigned for the New Popular Front, a left-green alliance, which won 182 seats in the assembly. Clement's experience highlights the importance of innovative organizing and effective use of campaign tools.
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