Calabrio Analytics Overview
Calabrio-analytics unlocks hidden intelligence in contact centers. Business insights are driven forward by Calabrio Analytics.
Use Cases
Customers recommend Engagement Management, Coaching, Lead Analytics, as the business use cases that they have been most satisfied with while using Calabrio Analytics.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Calabrio Analytics.
Calabrio Analytics Use-Cases and Business Priorities: Customer Satisfaction Data
Calabrio Analytics works with different mediums / channels such as Offline, and Promotions,
Calabrio Analytics's features include Feedback Surveys.
Reviews
"Calabrio is designed for people who need to quickly find specific data to get the job done." - Beth Bax
Calabrio Analytics, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Calabrio Analytics
Top Industries
- Financial Services
- Utilities
- Retail
Popular in
Calabrio Analytics is popular in Financial Services, Utilities, and Retail and is widely used by
Comprehensive Insights on Calabrio Analytics Use Cases
How can Calabrio Analytics optimize your Engagement Management Workflow?
How efficiently Does Calabrio Analytics manage your Coaching?
How can Calabrio Analytics optimize your Lead Analytics Workflow?
How does Calabrio Analytics facilitate Customer Feedback Management?
How efficiently Does Calabrio Analytics manage your Competitive Intelligence?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Calabrio Analytics solved their Conversation Intelligence needs. Cuspera uses 184 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax |
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Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley |
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To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta |
CUSTOMERS | TESTIMONIALS |
---|---|
Beth Bax Assistant Director, QA Grand Canyon University |
Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax |
J Ryan Bradley Business Director Major U.S. Insurer |
Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley |
Daniel Acosta Call Center Applications Analyst Houston Methodist Hospital |
To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta |
Video
Calabrio Analytics
Calabrio Analytics Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (15) |
Analytics | Read Reviews (52) |
Custom Reports | Read Reviews (38) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (15) |
Analytics | Read Reviews (52) |
Custom Reports | Read Reviews (38) |
Software Failure Risk Guidance
?for Calabrio Analytics
Top Failure Risks for Calabrio Analytics
Calabrio News
Calabrio ONE is WFM & Contact Centre Software Leader
Contact centre software user feedback on G2 garners Calabrio five #1 rankings across 83 awarded reports - Calabrio ONE.
Calabrio Enhances its Innovative AI-driven Business Intelligence Tools
Calabrio Enhances its Innovative AI-driven Business Intelligence Tools. Contact centres faster performance information with calabrio ONE.
Calabrio Profile
Company Name
Calabrio
Company Website
https://www.calabrio.com/HQ Location
400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US
Employees
51-100
Social
Financials
M&A