BotXO Overview

BotXO is a Conversational AI tool that quickly builds chatbot to provide instant, quality support to customers through conversational interfaces and bring the communication between systems and humans back to being on human terms. It supports businesses in their growth by reducing inefficiency, eliminating repetitive tasks, as well as supporting customers 24/7.

BotXO helps in automating interactions between the company and people in a digitalization process reducing costs, drive organizational efficiency, increase employee happiness and customer satisfaction providing excellent service to the customers when and where they want. It also helps to drive sales by delivering shopping opportunities and gain unmatched insights through one-to-one automated conversations with the customers.

Its features are multilingual AI, pre-made sentences and sentiment analysis to understand the customers, no or low coding integrations, configurable chat widgets, Hyper personalization to segment users and personalize any conversation and more.

Cuspera Reviews

29 buyers and buying teams have used Cuspera to assess how well BotXO solved their Chatbot needs. Cuspera uses 306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities peers achieved using BotXO.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Measuring Customer Satisfaction , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using BotXO.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Measuring Customer Satisfaction

4.47/5

Read Reviews (8)

"...Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot. ..." Case Study Pakke
Engagement Management

4.50/5

Read Reviews (5)

"...It's this simple: engage customers answer with exactly what they need increase revenue...." Conversational Commerce Platform
engaging and following up

3.32/5

Read Reviews (1)

"...It's this simple: engage customers answer with exactly what they need increase revenue...."
Sending & Publishing Communications

3.85/5

Read Reviews (1)

"I have had a super successful and very educational journey with BotXO. It has been super satisfying to develop the bot and it is the coolest feeling to sit with when the robot works and you can train it every day and thus also see huge progress in relation to customer satisfaction. The bottom line is that our customers can get help 24 hours a day without human involvement." https://www.botxo.ai
PEER EXPERIENCES
Measuring Customer Satisfaction

4.47/5

Read Reviews (8)

"...Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot. ..." Case Study Pakke
Engagement Management

4.50/5

Read Reviews (5)

"...It's this simple: engage customers answer with exactly what they need increase revenue...." Conversational Commerce Platform
engaging and following up

4.50/5

Read Reviews (1)

Sending & Publishing Communications

3.85/5

Read Reviews (1)

"I have had a super successful and very educational journey with BotXO. It has been super satisfying to develop the bot and it is the coolest feeling to sit with when the robot works and you can train it every day and thus also see huge progress in relation to customer satisfaction. The bottom line is that our customers can get help 24 hours a day without human involvement." https://www.botxo.ai

6+ more Business Use Cases

Our AI advisor, Wyz, harnessed 306 insights from peers and experts to help you assess how these BotXO use cases fit your Chatbot needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ulrik Kj rsgaard Larsen

Founder & CEO

Pakke ApS

BotXO has helped my startup scale and expand from Denmark to Norway and Sweden. By automating part of our customer support, we managed to answer requests quicker and most importantly, around the clock. The bot halved the support tickets and released our customer service from cumbersome tasks, and w...hile the bot took care of repetitive tasks, we could focus on growing our company.

Testimonial By Ulrik Kj rsgaard Larsen

Peder Rudbeck

Learning Tech Consultant

KEA

We have great pleasure in making our students build different solutions for different industries in order to learn how to build a chatbot and to learn about the industries. My experience is that my students also feel that it is user friendly and easy to get started with the BotXO software. Testimonial By Peder Rudbeck

Katrine Marcussen Baumann

Business Developer

KMD

The ability to embrace a great number of variations in the way different people communicate is one of the primary strengths of the BotXO platform. The chatbot has proven to have a success rate where it can understand a lot, and that is very important for our customers and us as well. Testimonial By Katrine Marcussen Baumann
CUSTOMERS TESTIMONIALS

Ulrik Kj rsgaard Larsen

Founder & CEO

Pakke ApS

BotXO has helped my startup scale and expand from Denmark to Norway and Sweden. By automating part of our customer support, we managed to answer requests quicker and most importantly, around the clock. The bot halved the support tickets and released our customer service from cumbersome tasks, and w...hile the bot took care of repetitive tasks, we could focus on growing our company.

Testimonial By Ulrik Kj rsgaard Larsen

Peder Rudbeck

Learning Tech Consultant

KEA

We have great pleasure in making our students build different solutions for different industries in order to learn how to build a chatbot and to learn about the industries. My experience is that my students also feel that it is user friendly and easy to get started with the BotXO software. Testimonial By Peder Rudbeck

Katrine Marcussen Baumann

Business Developer

KMD

The ability to embrace a great number of variations in the way different people communicate is one of the primary strengths of the BotXO platform. The chatbot has proven to have a success rate where it can understand a lot, and that is very important for our customers and us as well. Testimonial By Katrine Marcussen Baumann

Case Studies

COMPANY CASE STUDIES
Case Study Hamsto

Learn how Hamsto used BotXO

Read More
Case Study Pakke

Learn how Pakke used BotXO

Read More
Case Study Krifa

The Danish union Krifa found the right use of chatbots to maximize business value and beat the competition

Read More

Popular Business Setting

for BotXO

Top Industries

  • Computer & Network Security
  • Banking
  • Hospitality

Popular in

  • Small Business

Peers used BotXO to Enhance customer relationships and Improve digital and social presence

Peer and Expert Opinion on Features

for BotXO

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

3.94/5

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
bot

3.94/5

Read Reviews (14)

IT and Other Capabilities

for BotXO

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.70/5

Read Reviews (11)
Data Export

1.97/5

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.70/5

Read Reviews (11)
Data Export

1.97/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (61)
Chat Support

4.47/5

Read Reviews (16)
Email Support

3.96/5

Read Reviews (3)
Phone Support

3.96/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (61)
Chat Support

4.47/5

Read Reviews (16)
Email Support

3.96/5

Read Reviews (3)
Phone Support

3.96/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.31/5

Read Reviews (87)
Custom Reports

3.95/5

Read Reviews (19)
Analytics

2.07/5

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.31/5

Read Reviews (87)
Custom Reports

3.95/5

Read Reviews (19)
Analytics

2.07/5

Read Reviews (21)

Software Failure Risk Guidance

?

for BotXO

Overall Risk Meter

Low Medium High

Top Failure Risks for BotXO

Vendor Profile Details

Company Name

BotXO

Company Website

https://www.botxo.ai/

HQ Location

Copenhagen , Capital Region

Employees

11-50

Social