BotXO Overview
BotXO is a Conversational AI tool that quickly builds chatbot to provide instant, quality support to customers through conversational interfaces and bring the communication between systems and humans back to being on human terms. It supports businesses in their growth by reducing inefficiency, eliminating repetitive tasks, as well as supporting customers 24/7.
BotXO helps in automating interactions between the company and people in a digitalization process reducing costs, drive organizational efficiency, increase employee happiness and customer satisfaction providing excellent service to the customers when and where they want. It also helps to drive sales by delivering shopping opportunities and gain unmatched insights through one-to-one automated conversations with the customers.
Its features are multilingual AI, pre-made sentences and sentiment analysis to understand the customers, no or low coding integrations, configurable chat widgets, Hyper personalization to segment users and personalize any conversation and more.
Cuspera Reviews
29 buyers and buying teams have used Cuspera to assess how well BotXO solved their Chatbot needs. Cuspera uses 306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities peers achieved using BotXO.
Use Cases
Peers recommend Measuring Customer Satisfaction , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using BotXO.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Measuring Customer Satisfaction |
4.47/5 ★ |
"...Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot. ..." Case Study The University of Southern Denmark (SDU) |
| Engagement Management |
4.50/5 ★ |
"...It's this simple: engage customers answer with exactly what they need increase revenue...." Conversational Commerce Platform |
| engaging and following up |
3.32/5 ★ |
"...It's this simple: engage customers answer with exactly what they need increase revenue...." Conversational Commerce Platform |
| Sending & Publishing Communications |
3.85/5 ★ |
"I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve." https://www.botxo.ai |
| PEER EXPERIENCES | |
|---|---|
| Measuring Customer Satisfaction |
4.47/5 ★ |
"...Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot. ..." Case Study The University of Southern Denmark (SDU) |
|
| Engagement Management |
4.50/5 ★ |
"...It's this simple: engage customers answer with exactly what they need increase revenue...." Conversational Commerce Platform |
|
| engaging and following up |
4.50/5 ★ |
| Sending & Publishing Communications |
3.85/5 ★ |
"I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve." https://www.botxo.ai |
|
6+ more Business Use Cases
Our AI advisor, Wyz, harnessed 306 insights from peers and experts to help you assess how these BotXO use cases fit your Chatbot needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve. Testimonial By Benjamin Damsgaard |
|
|
The ability to embrace a great number of variations in the way different people communicate is one of the primary strengths of the BotXO platform. The chatbot has proven to have a success rate where it can understand a lot, and that is very important for our customers and us as well. Testimonial By Katrine Marcussen Baumann |
|
|
I have had a super successful and very educational journey with BotXO. It has been super satisfying to develop the bot and it is the coolest feeling to sit with when the robot works and you can train it every day and thus also see huge progress in relation to customer satisfaction. The bottom line ...is that our customers can get help 24 hours a day without human involvement. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Benjamin Damsgaard Digital Consultant Krifa |
I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve. Testimonial By Benjamin Damsgaard |
|
Katrine Marcussen Baumann Business Developer KMD |
The ability to embrace a great number of variations in the way different people communicate is one of the primary strengths of the BotXO platform. The chatbot has proven to have a success rate where it can understand a lot, and that is very important for our customers and us as well. Testimonial By Katrine Marcussen Baumann |
|
Nadin Kempel Sigh Customer Care Manager Tiger of Sweden |
I have had a super successful and very educational journey with BotXO. It has been super satisfying to develop the bot and it is the coolest feeling to sit with when the robot works and you can train it every day and thus also see huge progress in relation to customer satisfaction. The bottom line ...is that our customers can get help 24 hours a day without human involvement. |
Popular Business Setting
for BotXO
Top Industries
- Computer & Network Security
- Banking
- Hospitality
Popular in
- Small Business
Peers used BotXO to Enhance customer relationships and Improve digital and social presence
Peer and Expert Opinion on Features
for BotXO
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (14) |
IT and Other Capabilities
for BotXO
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (61) |
| Chat Support | Read Reviews (16) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (61) |
| Chat Support | Read Reviews (16) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (87) |
| Custom Reports | Read Reviews (19) |
| Analytics | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (87) |
| Custom Reports | Read Reviews (19) |
| Analytics | Read Reviews (21) |
Software Failure Risk Guidance
?for BotXO
Overall Risk Meter
Top Failure Risks for BotXO
Vendor Profile Details
Company Name
BotXO
Company Website
https://www.botxo.ai/HQ Location
Copenhagen , Capital Region
Employees
11-50
Social
Get a personalised risk report for BotXO
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
BotXO may get in touch with you regarding your request.
Request Custom Quote
BotXO will get in touch with you regarding your request.