BotPenguin Overview
Here’s the scoop on BotPenguin! We've gathered over 340 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if BotPenguin is right for your needs? Our Cuspera AI engine can evaluate how BotPenguin fits your specific business needs, industry, and context. Get your personalized assessment report today.
BotPenguin supports business activities such as:
- Social Media Analytics
- Engagement Management
- Collaboration
- Customer Feedback Management
- Advertisement
BotPenguin can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, and Improve ROI. It can help manage these activities if you use Website and Video for these needs. As a solution, BotPenguin's capabilities include Bot, and Landing Page.
Reviews
"...Reports and Analytics. ..." Dynamic Chatbot Features & Solution
Cuspera Reviews
13 buyers and buying teams have used Cuspera to assess how well BotPenguin solved their business needs. Cuspera uses 340 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using BotPenguin.
Use Cases
Peers recommend Social Media Analytics , Engagement Management , Collaboration , as the business use cases that they have been most satisfied while using BotPenguin.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Analytics |
4.55/5 ★ |
"...Reports and Analytics. ..." Dynamic Chatbot Features & Solution |
| Engagement Management with Website |
4.49/5 ★ |
"...BotPenguin s interactive UI keep your visitors engaged and help you grow the sales. ..." Customer Service Chatbot |
| engaging and following up |
4.36/5 ★ |
"...You are getting a lot of visitors on your website but they leave very fast, BotPenguin provides the engagement to users so they don t leave with any queries on their mind. ..." Customer Service Chatbot |
| Collaboration with Video |
4.31/5 ★ |
"...Their attention to detail, professionalism, and responsiveness contribute to a rewarding collaboration...." Customer Service Chatbot |
| PEER EXPERIENCES | |
|---|---|
| Social Media Analytics |
4.55/5 ★ |
"...Reports and Analytics. ..." Dynamic Chatbot Features & Solution |
|
| Engagement Management with Website |
4.49/5 ★ |
"...BotPenguin s interactive UI keep your visitors engaged and help you grow the sales. ..." Customer Service Chatbot |
|
| engaging and following up |
4.49/5 ★ |
| Collaboration with Video |
4.31/5 ★ |
"...Their attention to detail, professionalism, and responsiveness contribute to a rewarding collaboration...." Customer Service Chatbot |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 340 insights from peers and experts to help you assess how these BotPenguin use cases fit your business needs.
Peers used BotPenguin to Enhance customer relationships and Increase sales & revenue
BotPenguin Alternatives
Peer and Expert Opinion on Features
for BotPenguin
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (19) |
| Landing page | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (19) |
| Landing page | Read Reviews (9) |
IT and Other Capabilities
for BotPenguin
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (28) |
| Data Export | Read Reviews (15) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (28) |
| Data Export | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Chat Support | Read Reviews (15) |
| Email Support | Read Reviews (8) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Chat Support | Read Reviews (15) |
| Email Support | Read Reviews (8) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (28) |
| Analytics | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (28) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for BotPenguin
Overall Risk Meter
Top Failure Risks for BotPenguin
Vendor Profile Details
Company Name
BotPenguin
Company Website
https://botpenguin.com/HQ Location
N Pulaski Rd, 2323, Chicago, Illinois 60639, US
Employees
11-50
Social
Financials
PRIVATE
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