Blackbaud FIMS™ Overview

Blackbaud FIMS™ is a cloud-based donation management platform that automates payment actions and tracks donor activities. It offers financial management, reporting, and communication tools to streamline grantmaking and fundraising processes.

This is a summary of the comprehensive capabilities and benefits of Blackbaud FIMS™ based on over 48 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Blackbaud FIMS™, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Blackbaud FIMS™ is right for your needs? Our Cuspera AI engine can evaluate how Blackbaud FIMS™ fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blackbaud FIMS™ supports business activities such as:

  • Engaging And Following Up
  • Onboarding
  • Payment Management
  • Trust Management
  • Contacts History

Blackbaud FIMS™ was founded in 1981. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"...It allows us to tie together and track all facets of our organization, from donor engagement to financials to end-user reporting...." Peer review by User

Blackbaud FIMS™ Reviews

19 buyers and buying teams have used Cuspera to assess how well Blackbaud FIMS™ solved their Advocacy Marketing needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Use Cases

Peers recommend Engaging And Following Up , Onboarding , Payment Management , as the business use cases that they have been most satisfied while using Blackbaud FIMS™.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up

3.89/5 ★

Read Reviews (2)

"...Further encourage engagement with comprehensive correspondence and communication capabilities that enable you to manage foundation mailing lists and send tailored group correspondence. ..." Foundation Project Management Software - FIMS
Onboarding

3.71/5 ★

Read Reviews (1)

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...."
Payment Management

3.42/5 ★

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...."
PEER EXPERIENCES
Engaging And Following Up

3.89/5 ★

Read Reviews (2)

"...Further encourage engagement with comprehensive correspondence and communication capabilities that enable you to manage foundation mailing lists and send tailored group correspondence. ..." Foundation Project Management Software - FIMS
Onboarding

3.71/5 ★

Read Reviews (1)

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...." Peer review by Administrator
Payment Management

3.42/5 ★

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...." Peer review by Administrator

Customer Stories

Sam Houston State University - Education - Large

Huntsville, USA

Blackbaud Award Management helped Sam Houston State University simplify its scholarship process. The platform reduced application completion time to under an hour. Nearly 90% of scholarship opportuni...ties are now auto-matched to students. The university saw a 40% year-over-year increase in applications. Mobile access improved, making it easier for students to apply. Staff and students both benefited from the streamlined system.

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University of Indianapolis - Education - Medium

Indianapolis, USA

Blackbaud helped the University of Indianapolis break fundraising records. The advancement team used data-driven tools instead of guesswork. They raised over $10 million annually, including $16 milli...on in one year. Predictive analytics reconnected them with a long-lost alum, leading to a new endowed scholarship. The team now focuses on building strong donor relationships using Blackbaud’s integrated solutions.

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Jim Pattison Children's Hospital Foundation - Non Profit Organization Management - Small

Canada

Blackbaud Financial Edge NXT and Raiser’s Edge NXT helped Jim Pattison Children’s Hospital Foundation improve financial stewardship. The foundation can now track restricted and designated funds more ...accurately. Reconciliation is faster and easier. Donors get clear, timely reports about their impact. The team saves time and uses Blackbaud AI to boost transparency and trust.

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Archdiocese of Indianapolis - Religious Institutions - Medium

Indianapolis, USA

Blackbaud Raiser's Edge NXT with Prospect Insights Pro helped the Archdiocese of Indianapolis increase giving potential by 61%. The solution identified 311 new high-potential prospects and uncovered ...$14 million in new giving opportunities. Gift officers used predictive insights to focus outreach and manage donor portfolios more efficiently. Structured data and clear metrics improved accountability and decision-making. The Archdiocese now engages donors year-round, supporting a $6 million annual appeal.

Read more →

Based on peer insights

Cuspera recommends Blackbaud FIMS™ for

Use Cases Engaging And Following Up , Onboarding , Payment Management
Industries Non-Profit Organization Management

Popular Business Setting

for Blackbaud FIMS™

Top Industries

  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market

IT and Other Capabilities

for Blackbaud FIMS™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5 ★

Read Reviews (13)
Data Export

3.88/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5 ★

Read Reviews (13)
Data Export

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for Blackbaud FIMS™

Top Failure Risks for Blackbaud FIMS™

Vendor Profile Details

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO