Blackbaud FIMS™ Overview

Blackbaud FIMS™ is a cloud-based donation management platform that automates payment actions and tracks donor activities. It offers financial management, reporting, and communication tools to streamline grantmaking and fundraising processes.

This is a summary of the comprehensive capabilities and benefits of Blackbaud FIMS™ based on over 48 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Blackbaud FIMS™, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Blackbaud FIMS™ is right for your needs? Our Cuspera AI engine can evaluate how Blackbaud FIMS™ fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blackbaud FIMS™ supports business activities such as:

  • Engaging And Following Up
  • Onboarding
  • Payment Management
  • Trust Management
  • Contacts History

Blackbaud FIMS™ was founded in 1981. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...." Peer review by Administrator

Blackbaud FIMS™ Reviews

19 buyers and buying teams have used Cuspera to assess how well Blackbaud FIMS™ solved their Advocacy Marketing needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Use Cases

Peers recommend Engaging And Following Up , Onboarding , Payment Management , as the business use cases that they have been most satisfied while using Blackbaud FIMS™.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up

3.89/5 ★

Read Reviews (2)

"...Further encourage engagement with comprehensive correspondence and communication capabilities that enable you to manage foundation mailing lists and send tailored group correspondence. ..." Foundation Project Management Software - FIMS
Onboarding

3.71/5 ★

Read Reviews (1)

"...Ready to learn more?..." Foundation Project Management Software - FIMS
Payment Management

3.42/5 ★

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...."
PEER EXPERIENCES
Engaging And Following Up

3.89/5 ★

Read Reviews (2)

"...Further encourage engagement with comprehensive correspondence and communication capabilities that enable you to manage foundation mailing lists and send tailored group correspondence. ..." Foundation Project Management Software - FIMS
Onboarding

3.71/5 ★

Read Reviews (1)

"...Ready to learn more?..." Foundation Project Management Software - FIMS
Payment Management

3.42/5 ★

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...." Peer review by Administrator

Customer Stories

The USA East Province of the Society of Jesus - Religious Institutions - Medium

New York, USA

Blackbaud Advisory+ and Luminate Online helped the USA East Province of the Society of Jesus boost digital fundraising. The team saw a 76% increase in gala fundraising revenue and raised over $3 mill...ion at their annual gala. Holiday eCommerce revenue grew by 20%. Their first Giving Day campaign brought in more than $200,000. Automated stewardship workflows and redesigned donation forms deepened donor engagement and streamlined giving.

Read more →

Polytechnic School - Education - Medium

Pasadena, USA

Polytechnic School used Blackbaud's unified platform to connect advancement and business offices, improving collaboration and trust. The school streamlined operations with Blackbaud Raiser’s Edge NXT..., Financial Edge NXT, and education management tools. Staff spent less time on admin work and more time engaging with students and families. Centralized systems made information accurate and accessible for students and parents. Technology also supported belonging with accessibility features and name pronunciation tools.

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Fort Collins Habitat for Humanity - Non Profit Organization Management - Small

Fort Collins, USA

Blackbaud Development Agent helped Fort Collins Habitat for Humanity scale donor engagement. The small fundraising team used the tool to automate donor outreach and manage relationships without losin...g the personal touch. The solution turned donor insights into direct action, assigning prospects and sending personalized messages. This allowed the team to focus on building relationships and advancing their mission. The organization now engages more donors with greater intention and efficiency.

Read more →

FeedMore WNY Foundation - Non Profit Organization Management - Medium

Buffalo, USA

FeedMore WNY Foundation used Blackbaud Raiser’s Edge NXT to improve donor segmentation and engagement. The nonprofit faced challenges merging data and engaging mid-level donors after a merger. With B...lackbaud’s tools, they built targeted outreach and improved digital fundraising. Over two years, they saw a 28% increase in online revenue and a 19% rise in online donors. The organization also grew the number of community members served by 51% in five years.

Read more →

Based on peer insights

Cuspera recommends Blackbaud FIMS™ for

Use Cases Engaging And Following Up , Onboarding , Payment Management
Industries Non-Profit Organization Management

Popular Business Setting

for Blackbaud FIMS™

Top Industries

  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market

IT and Other Capabilities

for Blackbaud FIMS™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5 ★

Read Reviews (13)
Data Export

3.88/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5 ★

Read Reviews (13)
Data Export

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for Blackbaud FIMS™

Top Failure Risks for Blackbaud FIMS™

Vendor Profile Details

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO