Blackbaud FIMS™ Overview

Blackbaud FIMS™ is a cloud-based donation management platform that automates payment actions and tracks donor activities. It offers financial management, reporting, and communication tools to streamline grantmaking and fundraising processes.

This is a summary of the comprehensive capabilities and benefits of Blackbaud FIMS™ based on over 48 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Blackbaud FIMS™, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Blackbaud FIMS™ is right for your needs? Our Cuspera AI engine can evaluate how Blackbaud FIMS™ fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blackbaud FIMS™ supports business activities such as:

  • Engaging And Following Up
  • Onboarding
  • Payment Management
  • Trust Management
  • Contacts History

Blackbaud FIMS™ was founded in 1981. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...." Peer review by Administrator

Blackbaud FIMS™ Reviews

19 buyers and buying teams have used Cuspera to assess how well Blackbaud FIMS™ solved their Advocacy Marketing needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Use Cases

Peers recommend Engaging And Following Up , Onboarding , Payment Management , as the business use cases that they have been most satisfied while using Blackbaud FIMS™.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up

3.89/5 ★

Read Reviews (2)

"...It allows us to tie together and track all facets of our organization, from donor engagement to financials to end-user reporting...." Peer review by User
Onboarding

3.71/5 ★

Read Reviews (1)

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...." Peer review by Administrator
Payment Management

3.42/5 ★

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...." Peer review by Administrator
PEER EXPERIENCES
Engaging And Following Up

3.89/5 ★

Read Reviews (2)

"...It allows us to tie together and track all facets of our organization, from donor engagement to financials to end-user reporting...." Peer review by User
Onboarding

3.71/5 ★

Read Reviews (1)

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...." Peer review by Administrator
Payment Management

3.42/5 ★

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...." Peer review by Administrator

Customer Stories

 

QIMR Berghofer Medical Research Institute - Medical Research - Large

Brisbane, Australia

Blackbaud’s Raiser’s Edge NXT helped QIMR Berghofer Medical Research Institute streamline fundraising. With Managed Services and Advisory+, they automated donor data, improved workflows, and broke do...wn silos between teams. The institute saw a 25% increase in tax appeal responses and reduced receipt turnaround to 48 hours. Staff gained more time for strategic work and improved donor engagement. Automation and expert support made fundraising easier and more accurate.

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University of Maryland - Education - Very Large

College Park, USA

University of Maryland used Blackbaud to improve fundraising operations. Before, they lacked a sophisticated tool and could not easily access key metrics. With Blackbaud, they became more strategic i...n their fundraising. They saw a 31% increase in annual fundraising. The software made their data more accessible and helped them plan better.

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Western Carolina University - Education - Large

Cullowhee, USA

Blackbaud Guided Fundraising helped Western Carolina University double its annual giving revenue year over year. The university empowered student fundraisers with a modern, easy-to-use platform. Emai...l open rates rose by 50% across campaigns. Donor capture rates through phone programs increased by 20%. The team also used the tool for alumni outreach, event invitations, and parent engagement.

Read more →
 

Western University - Education - Large

London, Canada

Western University used Blackbaud Luminate Online and Blackbaud CRM to boost digital marketing and fundraising. The University Advancement team now sends 8 million emails and manages 300 events each ...year. Their database holds over 650,000 alumni and donor records. The team exceeded annual fundraising goals and improved alumni engagement. Staff found the tools easy to use and support was responsive.

Read more →

Based on peer insights

Cuspera recommends Blackbaud FIMS™ for

Use Cases Engaging And Following Up , Onboarding , Payment Management
Industries Non-Profit Organization Management

Popular Business Setting

for Blackbaud FIMS™

Top Industries

  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market

IT and Other Capabilities

for Blackbaud FIMS™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5 ★

Read Reviews (13)
Data Export

3.88/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5 ★

Read Reviews (13)
Data Export

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for Blackbaud FIMS™

Top Failure Risks for Blackbaud FIMS™

Vendor Profile Details

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO