Blackbaud FIMS™ Overview

Blackbaud FIMS™ is a cloud-based donation management platform that automates payment actions and tracks donor activities. It offers financial management, reporting, and communication tools to streamline grantmaking and fundraising processes.

Here's the scoop on Blackbaud FIMS™! We've gathered over 48 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Blackbaud FIMS™, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Blackbaud FIMS™ is right for your needs? Our Cuspera AI engine can evaluate how Blackbaud FIMS™ fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blackbaud FIMS™ supports business activities such as:

  • Engaging And Following Up
  • Onboarding
  • Payment Management
  • Trust Management
  • Contacts History

Blackbaud FIMS™ was founded in 1981. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"...The ability to manage my GL, A/P and trust management in one solution...." Peer review by Ivanna C, Chief Financial Officer

Blackbaud FIMS™ Reviews

19 buyers and buying teams have used Cuspera to assess how well Blackbaud FIMS™ solved their Advocacy Marketing needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Use Cases

Peers recommend Engaging And Following Up , Onboarding , Payment Management , as the business use cases that they have been most satisfied while using Blackbaud FIMS™.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up

3.89/5

Read Reviews (2)

"...It allows us to tie together and track all facets of our organization, from donor engagement to financials to end-user reporting...."
Onboarding

3.71/5

Read Reviews (1)

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...."
Payment Management

3.42/5

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...."
PEER EXPERIENCES
Engaging And Following Up

3.89/5

Read Reviews (2)

"...It allows us to tie together and track all facets of our organization, from donor engagement to financials to end-user reporting...." Peer review by User
Onboarding

3.71/5

Read Reviews (1)

"...One of the most useful tools for onboarding is the Test and Learn database where you can login and practice using the software without making permanent changes, which is helpful when learning how to open funds, add gifts or grants, and see how the coding works...." Peer review by Administrator
Payment Management

3.42/5

Read Reviews (1)

"...FIMS allows our Community Foundation staff to efficiently manage funds, payments, grants, and donations in one easy-to-navigate platform...." Peer review by Administrator

Case Studies

Berwick Academy - Education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

Read more →

Bow Valley College - Education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

Read more →

Catholic Charities of the Diocese of Madison - Non Profit Organization Management

Payment Assistant, part of Blackbaud Financial Edge NXT, helped Catholic Charities of the Diocese of Madison automate and streamline their payment processes. The finance team no longer prints checks ...or stuffs envelopes. Payments are processed with one click, giving real-time visibility into payment status. The virtual card feature made vendor payments secure and easy. The team saved a lot of time and improved efficiency.

Read more →

Evangelical Lutheran Church in America - Religious Institutions

Blackbaud CRM and Blackbaud Cloud Operations helped the Evangelical Lutheran Church in America move from on-premises to cloud. The church wanted to save money and focus on its mission, not IT infrast...ructure. The move cut costs for infrastructure and disaster recovery. Security improved with database encryption. The church saved 100% of the time spent on server and database upgrades. Staff now focus on strategic work and engagement, not technical tasks.

Read more →

Fort Collins Habitat for Humanity - Non Profit Organization Management

Blackbaud Raiser’s Edge NXT and Prospect Insights help Fort Collins Habitat for Humanity improve fundraising. The team uses artificial intelligence to find top donor prospects and get smart recommend...ations. This saves time and lets staff focus on building donor relationships. The software makes the team more effective and efficient. Staff feel empowered and excited about reaching their goals.

Read more →

Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

Read more →

Based on peer insights

Cuspera recommends Blackbaud FIMS™ for

Use Cases Engaging And Following Up , Onboarding , Payment Management
Industries Non-Profit Organization Management

Popular Business Setting

for Blackbaud FIMS™

Top Industries

  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market

IT and Other Capabilities

for Blackbaud FIMS™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5

Read Reviews (13)
Data Export

3.88/5

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5

Read Reviews (13)
Data Export

3.88/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

1.12/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (12)

Software Failure Risk Guidance

?

for Blackbaud FIMS™

Top Failure Risks for Blackbaud FIMS™

Vendor Profile Details

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO