Real-World Case Studies and Customer Success Stories with BentoBox

BentoBox helped Sage Restaurant Concepts update its digital presence across 30 brands. The group switched from Wordpress to BentoBox, making... website updates faster and easier. Sage saw a 175% increase in website traffic and saved 15 hours per week on website management. They also saved over $4,000 per year per website on maintenance. Direct online ordering and event management features boosted revenue and improved guest experience.
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BentoBox helped Saxbys redesign its website to support its unique student-run cafe model and social impact mission. The new site... serves both guests and partners, with clear messaging and easy navigation. Saxbys saw 580,000 total website visitors and 350,000 mobile visitors. The site now features 23 location pages and supports online sales of coffee, merchandise, and catering. Most retail coffee bag sales now come from the BentoBox-powered site.
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BentoBox helped Little Tart Bakeshop boost its online sales and streamline guest communication. The Atlanta bakery switched from Squarespace to... BentoBox to create a website tailored for restaurants. With the new site, Little Tart generated $350k in direct online revenue and $42k during the 2021 holidays. The platform made order processing easier and enabled 500 guest inquiries through online forms. Pop-up alerts and a merch store improved customer experience and operations.
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BentoBox helped Harborview Restaurant & Bar build its first website after a poor experience with a previous vendor. The platform's user-friendly... tools let staff manage online ordering, catering, and events without tech expertise. Harborview generated $1 million in direct online ordering revenue, $125,000 from online gift cards and merchandise, and $75,000 through automated email and loyalty programs. The website became a key revenue driver and helped Harborview engage diners and grow its business online.
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BentoBox helped Frasca Hospitality Group gain creative control over its restaurant websites. Before, Frasca relied on a remote contractor for... updates, causing delays and confusion. With BentoBox, Frasca built unique sites for each of its four concepts, while keeping a unified brand look. The group saw 1.9 million website visitors and $100,000 in direct online revenue. Staff can now manage all sites easily, improving the guest experience and streamlining operations.
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BentoBox helps Lewis Barbecue update their website daily with ease. The restaurant uses saved templates to quickly publish daily specials... and beer lists. Promotional overlays drive revenue, like selling over 400 turkey kits for Thanksgiving. Staff find the CMS user-friendly and rely on BentoBox's fast support for technical needs. The platform keeps their digital presence fresh and helps attract search traffic.
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BentoBox helped Dado's Pizza & Taproom boost commission-free online orders by 5x in six months. The restaurant used BentoBox's Takeout... & Delivery and Clover POS to cut out third-party app fees and keep customer data. Dado's saw a 10% increase in average order value and reached positive ROI in just 9 days. Staff tips doubled as more orders came through their own website. The owner used promo codes and social media to shift customers from delivery apps to direct ordering.
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BentoBox helped Dooney’s Pub boost repeat business with SMS and email marketing. The pub saved $15.12 per order using Takeout... & Delivery. SMS marketing drove a 6.8x increase in merchandise revenue. Email marketing achieved a 64% open rate. The platform also streamlined event management and online ordering for the restaurant.
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BentoBox helped The Grey Dog, a New York City restaurant group with five locations, regain control over their website. After switching to... SpotHopper, they saw an 8% drop in online orders and lost key features like location-specific pages and integrated gift cards. SpotHopper's platform lacked customization and led to daily spam emails due to poor contact form options. Returning to BentoBox improved SEO, usability, and customization, restoring lost functionality and reducing spam.
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The Grey Dog, a New York City restaurant group, switched from BentoBox to SpotHopper for their website. They faced higher... costs, less flexibility, and lost features like dedicated location pages and integrated gift cards. Online orders dropped by 8% after the switch. Spam increased due to lack of a proper contact form. The Grey Dog returned to BentoBox for better SEO, easier customization, and improved usability.
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BentoBox helped Poppy’s unify its catering, cafe, and events business on one platform. The new website and online ordering system... made checkout easier and allowed real-time menu updates. Drop-off catering revenue grew by 109% and average order value rose 73%. Monthly site visitors increased by 16%. Poppy’s now manages all business lines and integrates with Square for seamless operations.
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Lewis Barbecue uses BentoBox to update its website daily with new specials and beer lists. The team finds the platform... easy to use, letting managers quickly publish changes. During Thanksgiving, they sell over 400 turkey breast kits using promotional overlays. The support team at BentoBox is fast and helpful, making technical updates simple. BentoBox helps Lewis Barbecue keep its digital front door fresh and accurate for guests.
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Dooney's Pub used BentoBox to run its business and boost repeat visits. The pub saved $15.12 per order with the... Takeout & Delivery module. SMS marketing drove a 6.8x increase in merchandise revenue. Email marketing achieved a 64% open rate. The platform helped manage events, sell gift cards, and gather customer feedback. Dooney's switched from MailChimp and EZ Texting to BentoBox for all marketing.
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BentoBox helped Cunningham Restaurant Group migrate 23 restaurant websites in just 45 days. The group needed a scalable solution to... manage digital updates across 44 locations. With BentoBox, they gained full control to make changes quickly and consistently. The migration improved SEO, web accessibility, mobile optimization, and site speed. Cunningham eliminated a menu aggregation service and now manages most website tasks in-house.
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BentoBox helped Dado's Pizza boost commission-free online orders by 5x in six months. The restaurant switched from third-party delivery apps... to BentoBox's Takeout & Delivery, cutting out high commission fees. Dado's saw a 10% increase in average order value and reached positive ROI in just 9 days. Staff tips doubled as more orders came through their own website. Owner David Edelman used promo codes and social media to shift customers to direct ordering.
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BentoBox and Clover helped Señor Burrito Company increase online orders by 150%. The food truck operator saved $5.87 per order... by using direct online ordering instead of third-party platforms. 60% of online orders now come through their BentoBox website, with prices 10% lower than on DoorDash. The integration allows real-time order flow to the POS and easy menu updates. Customer service is fast and reliable, making operations smoother as they expand to a second location.
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BentoBox helped So Heavenly, a Miami-based kosher catering company, launch an online ordering website. Within two months, they were live... and processed over 1,000 orders in six months. Catering revenue grew by 27% and average order value increased by 20% from July 2020 to July 2022. Customers found the new system easy and convenient, while the team saved hours each week by moving away from phone orders. The website also improved order management and showcased their diverse menu.
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BentoBox helped Poppy’s unify its catering, cafe, and events business on one platform. After switching from Squarespace, Poppy’s saw a... 109% increase in drop-off catering revenue. Average order value rose by 73%, and monthly site visitors grew by 16%. The new website made online ordering and menu updates much easier. Integration with Square streamlined operations and improved customer service.
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BentoBox helped Little Tart Bakeshop in Atlanta grow its online presence after switching from Squarespace. The bakery generated $350k in... direct online revenue, including $42k during the 2021 holidays. The new website made order processing easier and collected 500 inquiry forms. Pop-up alerts and structured forms improved guest communication. Little Tart now sells baked goods and merchandise online, streamlining holiday order fulfillment.
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