Real-World Case Studies and Customer Success Stories with Axcient x360Sync

Axcient x360Recover helped Symmetric IT Group boost profit margins by 40% to 70%. The MSP reduced support tickets from several... per week to less than one per quarter. Direct-to-Cloud backup made recovery fast and easy for remote and budget-conscious clients. Chain-Free backup technology sped up restores and cut management time. Symmetric IT Group now delivers reliable business continuity and disaster recovery for clients, even during major outages.
Show More..

Axcient x360 Platform helped NSR Business Solutions triple its size in two years. NSR standardized its backup and disaster recovery... services using x360Recover and x360Cloud. This move enabled 15-minute RPO and less than 1-hour RTO for clients. NSR lowered costs and simplified vendor management. Technicians now recover client environments in just 30 minutes. The platform made compliance and hiring easier for NSR.
Show More..

Axcient x360Recover helped Complete Technology standardize their BCDR process. They replaced multiple vendors with one platform, reducing complexity and costs.... In less than three years, they grew from managing 800 to over 4,000 endpoints. The solution enabled faster onboarding, better technician training, and more effective sales campaigns. Complete Technology now delivers consistent backup and recovery for clients, even during ransomware attacks.
Show More..

XFER switched from legacy backup to Axcient’s x360 Platform for business continuity and disaster recovery. The old system was slow,... costly, and complex. With Axcient, XFER now uses chain-free backup, flat-fee storage, and automated integrity checks. This lets them serve clients faster and more reliably. XFER can recover lost data quickly, even after deletion, using AirGap technology. The platform’s automation and single interface save time and boost client satisfaction.
Show More..

Axcient helped Revolution Group, an MSP, boost profit margins by 10% after consolidating backup and disaster recovery (BDR) solutions. The company replaced... a complex multi-vendor stack with Axcient’s x360Recover, reducing technician training time and improving security. Migration to Axcient was fast, with 80 TB of data moved in six months. The new solution simplified vendor management, cut costs, and improved operational efficiency. Revolution Group now manages nearly all clients with one contract and platform.
Show More..

x360Recover helped Lair Services boost business continuity margins by 200%. The MSP switched from legacy tools to x360Recover to lower... costs and improve service. They increased endpoint license prices by three times with the new solution. The team now finds it easier to maintain and use. x360Recover made Lair Services more competitive and drove company growth.
Show More..

LANAIR Group chose Axcient’s x360 Platform to simplify vendor management and improve efficiency. They reduced employee onboarding time by four... days, saving on operational costs. Sales teams now use just three templates instead of 25, making selling easier. Support tickets and alerts dropped by almost 50% thanks to self-fixing features. LANAIR increased profitability and built deeper product knowledge with fewer vendors.
Show More..

Alvarez Technology Group used the Axcient x360 platform to simplify backup and disaster recovery. They reduced vendor count from 25... to 7, saving time and cutting costs. Automatic backup verification freed staff for higher-value work. Margins increased to 35–50% by bundling Axcient into managed services. The team gained confidence and reduced stress with reliable data protection.
Show More..

Axcient x360Recover Direct-to-Cloud helped Business Information Solutions (BIS) support remote workers by backing up entire laptops and desktops. BIS reduced support... tickets by 50% and achieved a 64% margin on backup services. The solution eliminated hardware needs and vendor sprawl, saving time and resources. BIS gained new clients with unique BCDR and data security features. Profits grew as BIS standardized on a single backup platform.
Show More..

Axcient x360Recover helped Enterprise Data Concepts (EDC), an MSP in Southern Louisiana, cut disaster recovery times from days to hours. EDC switched from... Veeam after facing week-long recovery delays and a $4,000 monthly hike in cyber insurance premiums. With Axcient’s direct-to-cloud backup, EDC restored client operations after Hurricane Ida in just hours. No client lost data, and EDC avoided higher insurance costs. The migration covered 80-90% of clients in 30 days, with easy deployment and strong support.
Show More..

Cygnus Systems switched to Axcient's x360Recover to cut costs and simplify backup and disaster recovery. They replaced Datto due to... high costs and frequent support issues. With x360Recover, Cygnus Systems saves $12,000 each month and reduced total costs by 50%. Ticket volume dropped by 70%, and labor costs fell by half. The team now spends less time on support and more on valuable work. Cygnus also benefits from x360Cloud for Microsoft 365 backup, adding new value.
Show More..

Axcient helped Central Technology Solutions (CTS) switch from Datto for business continuity and disaster recovery. CTS chose Axcient for lower... costs, better features, and strong support. Migration was easy, with no major effort needed. CTS now uses Axcient for Microsoft 365 and Google Workspace backup. They report higher margins and improved client data recovery.
Show More..

Techevolution switched to Axcient x360Recover to improve business continuity services. They needed flexible pricing and better support after issues with... their previous provider. Axcient offered custom pricing, storage options, and dedicated support managers. This let Techevolution design services that fit client needs, especially for government agencies. The result was more choice, improved security, and better client satisfaction.
Show More..

Axcient x360Recover helped A Partner in Technology (API) protect a municipal utility's data after a server failure. Kennebec Water District... faced a hardware crash during a database migration. API used Axcient x360Recover to quickly spin up a backup server. This allowed the utility to keep working for three weeks until their application moved to the cloud. The solution prevented data loss and proved reliable for disaster recovery.
Show More..

A Leap Ahead IT used Axcient x360Recover to improve backup and disaster recovery for over 60 client businesses. They faced challenges... with expensive, incompatible BDR solutions and unreliable tape backups. By standardizing on x360Recover, they offered a flexible, affordable service that matched client budgets and hardware. This move reduced management time and vendor complexity. As a result, A Leap Ahead IT scaled their business continuity services and met client expectations for uptime.
Show More..

Axcient helped Where to Start, Inc. Technology Solutions (WTS) achieve HIPAA compliance for its medical clients. WTS needed technology that... was easy to manage and met strict healthcare regulations. By partnering with Axcient, WTS reduced risk and gained a competitive edge in the medical vertical. The solution included backup, BDR, and secure cloud file sync. WTS now commands higher margins and protects client data from breaches and fines.
Show More..

TSG Networks, a California-based MSP, switched to Axcient’s x360Recover and x360Sync after their previous vendor closed. They needed fast support,... GDPR compliance, and easy file sharing for clients. Axcient’s partner-centric approach and simple solutions met these needs. Even during 6-8 hour power outages, TSG’s clients could still access files. TSG now protects client data and adds value with nightly backups and disaster recovery.
Show More..

Axcient x360 Platform helped Pact-One Solutions, Inc. improve backup and disaster recovery for dental practices. Pact-One switched from ShadowProtect to... Axcient x360Recover for better business continuity. The Axcient Scale-Out Cloud made data management easier by consolidating vaults. The Axcient Marketing Portal gave Pact-One access to marketing resources and funds. These tools supported growth and recurring revenue for the MSP.
Show More..

Axcient helped Cinch I. T. solve backup reliability issues and reduce support tickets. Cinch I.T. switched to Axcient for business...continuity and disaster recovery. The flat monthly rate and unlimited backup storage made costs predictable. Cinch I.T. grew profit margins by 17-38% and saved clients an average of 46% on backup. The solution cut labor hours and improved service for their clients.
Show More..

Grant McGregor used the Axcient Marketing Portal (AMP) to boost Microsoft 365 backup sales. They launched an email campaign to... educate clients about data loss risks. In three months, they added 1,000 x360Cloud licenses. The AMP helped them deliver value-based marketing with tested campaigns. Their backups now meet SOC 2, HIPAA, and GDPR standards. Grant McGregor plans to keep using AMP for more Axcient products.
Show More..

Facchina Strategic Planning used Axcient x360Sync and x360Recover to help clients avoid downtime and manage files easily. Clients did not... want to learn new software or face workstation outages. x360Sync let internal IT teams handle file sync and share without extra training. x360Recover enabled fast virtual machine recovery, helping a legal client meet a deadline. Clients liked being able to brand their own file sync instance and manage users from one place.
Show More..

Axcient x360Recover helped Levi, Ray & Shoup (LRS) solve slow backup times and improve data protection for remote work. LRS upgraded from... a legacy solution to x360Recover to handle new cybersecurity threats. The new system enabled instant workstation virtualization and faster recovery after data loss. LRS achieved uninterrupted business continuity and increased margins without raising client prices. Uniform billing with flat-fee storage improved client trust.
Show More..

Axcient x360Recover Direct-to-Cloud helped Midwest Computech cut time spent on support tickets by 75%. The company switched from legacy BCDR... solutions to Axcient for faster recovery and fewer failures. Standardizing on one backup vendor reduced management costs and complexity. Midwest Computech now enjoys a 15-minute RPO and less than 1-hour RTO. More resources are available for value-added work, boosting profit margins.
Show More..

Axcient Backup helped dmi Networking meet HIPAA compliance for dental clients. dmi Networking needed to back up open file types... from dental practice management software and imaging tools. Previous consumer backup solutions failed to meet HIPAA and recovery needs. Axcient Backup provided advanced file versioning, deleted file recovery, and audit reporting. dmi Networking’s clients now have secure, compliant, and easily restorable patient records.
Show More..

Absolute Technology Solutions switched from Acronis to Axcient x360Recover Direct-to-Cloud after a crypto-malware incident took nearly two weeks to restore client data. The new solution... cut recovery time to just minutes. The company also grew margins by 25-30% with structured pricing. Monthly savings increased due to simplified vendor management. 24/7 support and dedicated technicians improved service reliability.
Show More..

Axcient x360 Platform helped Pact-One Solutions, Inc. improve operational efficiency and profits. Pact-One switched from ShadowProtect to Axcient x360Recover for... backup and disaster recovery. They now use Axcient Cloud, x360Sync, and x360Recover for business continuity. The Axcient Marketing Portal gave them unlimited marketing resources and development funds. This enabled Pact-One to grow and better serve dental business clients.
Show More..

x360Recover and x360Sync helped Facchina Strategic Planning protect client data and improve MSP offerings. The company needed a disaster recovery... solution after their previous vendor discontinued support. x360Recover enabled total virtualization of client servers and fast recovery. x360Sync made file sharing easy for clients without a learning curve. Clients liked the ability to brand their Anchor instance and manage users from one interface.
Show More..

Axcient Marketing Portal (AMP) helped Grant McGregor, an Edinburgh-based MSP, boost Microsoft 365 backup sales. In three months, they added... 1,000 x360Cloud licenses using AMP's email campaigns. The solution improved tech efficiency and ensured SOC 2 compliant backups. Grant McGregor plans to use AMP for more Axcient products.
Show More..

Axcient x360Recover helped Cinch I. T. cut client backup costs by 46%. Cinch I.T. faced unreliable backup and disaster recovery...tools and high support costs. They chose Axcient for its fixed pricing, reliable support, and infinite backup storage. After switching, Cinch I.T. reduced support tickets and labor hours. Profit margins grew by 17-38% with simple, scalable pricing.
Show More..

Axcient x360Recover helped Midwest Computech cut support ticket time by 75%. The company switched from Acronis to x360Recover for faster... recovery and better margins. Legacy backup solutions caused slow recovery and high costs. With x360Recover, Midwest Computech now has a 15-minute RPO and less than 1-hour RTO. The new solution lowered total cost of ownership and freed up resources for other tasks.
Show More..

Axcient x360Recover helped Levi, Ray & Shoup (LRS) solve slow backup times and limited business continuity. LRS upgraded from a... legacy solution to x360Recover to protect client data from new cybersecurity threats. The new platform enabled instant workstation virtualization and faster recovery after data loss. LRS achieved uninterrupted business continuity and increased margins without raising client prices.
Show More..

Axcient Backup helped dmi Networking ensure HIPAA compliance for 100 dental offices. dmi needed a backup solution for open file... types and granular recovery. Axcient Backup provided HIPAA-compliant data protection, file versioning, and advanced recovery. Clients now recover deleted files easily and track file changes with audit reports. dmi improved data security and client trust with Axcient.
Show More..

Axcient helped Where to Start, Inc. Technology Solutions (WTS) achieve HIPAA compliance for its medical clients. WTS needed easy-to-manage, HIPAA-compliant... technology to serve healthcare organizations. By partnering with Axcient, WTS reduced risk and gained access to compliant backup and business continuity solutions. This partnership allowed WTS to command higher margins and protect clients from fines and data breaches.
Show More..

x360Recover Direct-to-Cloud helped Absolute Technology Solutions cut recovery time from two weeks to minutes. The company switched from Acronis after... slow restores and high costs. The new hardware-free backup improved business continuity and simplified vendor management. Margins grew by 25-30% with structured pricing. Absolute Technology Solutions now has 24/7 support and faster recovery for clients.
Show More..

Osprey I. T. Consulting switched from N-able to Axcient x360Recover Direct-to-Cloud for better business continuity and disaster recovery. The move...solved billing headaches and improved support response times. Osprey now offers clients both cloud and on-prem backup options without extra cost. Fast disaster recovery helped a client avoid a month-long shutdown after a server failure. Automated backup integrity tests make it easier to ensure data safety and boost client trust.
Show More..

XFER used Axcient's x360Recover with AirGap to recover 100% of deleted client data. The client accidentally deleted important files from... a decommissioned server. XFER leveraged AirGap's automatic ransomware and data-deletion protection to restore the lost data. The recovery process was quick, with options for download or drive shipment. This solution prevented permanent data loss and reassured XFER's clients.
Show More..

Axcient x360Recover helped Progressive Computing recover 100% of their data after a ransomware attack. Hackers encrypted all 2,500 endpoints and... 250 servers across 80 clients. With Axcient’s 15-minute RPO and strong support, Progressive Computing restored all systems in just 17 days. No data was lost and no ransom was paid. Standardizing on one BDR platform made the recovery fast and efficient.
Show More..

Axcient x360Recover helped Digital Seattle, an MSP, move away from legacy backup and disaster recovery tools. The old provider's chain-based... backups caused slow restores and frequent reseeding, leading to downtime. After a major data loss incident, Digital Seattle switched to Axcient for chain-free backup and automated features. Recovery times improved to a 15-minute RPO and less than 1-hour RTO. Backup management became faster and more reliable for both the MSP and its clients.
Show More..

Axcient's x360Sync helped a medical clinic achieve ROI in under 30 days. The clinic used x360Sync to streamline record sharing... and reduce paperwork. This improved security and compliance for remote work during COVID-19. The solution cut both capital and operational costs. Staff quickly adopted the user-friendly platform for secure file access and collaboration.
Show More..