Awarathon: Use-Cases, Insights and Reviews | 2025 Cuspera

Sun Pharma had trouble helping their medical reps share correct product knowledge. They did not have a good way for reps to practice or get feedback. Sun Pharma used Awarathon’s AI-powered coaching a...nd roleplay tools. These tools let reps practice in real-life scenarios and get instant feedback. Sun Pharma doubled their reps’ scientific knowledge. Skill development improved by 40%. Individual performance went up by 35%. Onboarding time dropped by 25%.
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TATA AIA needed a way to train insurance agents in different regional languages. They also wanted to help agents learn more about products and handle tough customer questions. Awarathon gave them a p...latform with AI that let agents practice in their own language and train anytime. Managers could track progress and give support. After using the platform, TATA AIA saw a 10% increase in revenue in 4 months, a 20% improvement in training scores, and a 40% boost in product knowledge and communication skills. The number of at-risk agents dropped by 25% in three months.
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MedEthix Incorporated needed a better way to train and onboard new sales reps. They wanted a platform that supported Filipino and let reps practice real-life conversations with doctors. Awarathon pro...vided an AI-powered training tool with local language support and a manager rating system. This helped MedEthix reduce onboarding time and increase product knowledge by 25%. Sales reps doubled their competency and gained more confidence.
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Mankind Pharma needed a safe way for medical representatives to practice their skills. They wanted realistic training and better ways to track performance for their large sales team. They used Awarat...hon’s AI-enabled video role-play module. The platform let reps practice with real-world scenarios and track their progress. In five months, novice and at-risk reps doubled their performance. The average accuracy rate stayed above 70%. Over 70% of reps scored in the optimal range. The company also sped up training for new product launches.
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Sun Pharmaceutical Industries Ltd. had trouble measuring how well their sales team worked in clinics. They also wanted to train new salespeople faster and get a better view of team performance. They ...used Awarathon’s platform to let sales staff practice in real-life situations and get feedback from managers. The platform was first tested in two divisions and then used across all business areas in India. Sun Pharma saw better performance from new hires, more confident sales pitches, and over 80% adoption in each division. More than 90% of manager feedback matched the AI reports.
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Dr. Reddy’s Laboratories needed to improve their online sales training. They lacked a sales readiness platform that worked with their LMS. They also could not do role-play or measure skills well. The...y used Awarathon’s virtual training platform. This let medical reps practice in a virtual clinic and get feedback. Learner engagement improved by almost 50% in 3 months. Brand exposure time went up by 25%. In-clinic time improved by 15% to 25%. Learners using the platform for a year saw 55.49% growth.
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