Awarathon: Use-Cases, Insights and Reviews | 2026 Cuspera

Awarathon’s AI roleplay platform helped Samsung Electronics boost the sales skills of in-store demonstrators. The platform enabled continuous practice and multilingual training, addressing language b...arriers and product knowledge gaps. Over 85% accuracy was achieved in intent mapping, and 88% similarity was seen between manager and AI scores. More than 90% of participants gave positive feedback on ease of access and report readability. The solution also maintained over 80% accuracy in capturing regional languages.
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Awarathon helped Me Cure Healthcare, a large diagnostic company in Nigeria, improve customer service. They used the Awarathon platform for video assessments and knowledge checks. Standard operating p...rocedures were set for each role. This led to a 15% drop in recurring complaints and a 40% boost in operational efficiency. Patient waiting times went down and monthly progress is now tracked.
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Awarathon helped DSP Mutual funds move their sales process online during Covid-19. DSP used Awarathon's video assessments to track sales rep skills and knowledge across 200+ reps in 40 cities. The pl...atform's reports enabled DSP to tailor training and improve online selling. DSP gained full performance visibility, consistent messaging, and better objection handling. Sales reps became ready to sell online, meeting the needs of demanding financial advisers.
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Awarathon's AI-enabled sales simulator helped JB Pharma boost medical representative confidence by 25%. The platform provided continuous training and personalized feedback, improving product detailin...g accuracy by 35%. Medical reps practiced in realistic, AI-driven simulations, mastering skills twice as fast. The solution ensured reps handled objections better and reached high proficiency in real doctor discussions.
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UE LifeSciences used Awarathon to improve onboarding and training for their sales teams and channel partners. The company needed to support rapid growth and a new product category. Awarathon’s platfo...rm helped automate and standardize onboarding, sales training, and product certification. Management gained visibility into sales readiness and competency gaps. After implementation, sales performance increased by 20% and training effectiveness was measured across 10 countries.
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Alkem Laboratories used Awarathon’s AI-enabled video roleplay platform to improve sales performance. The company faced biased performance reviews and lacked a standard sales training system. Awaratho...n created realistic clinical scenarios for medical executives and provided unbiased AI-driven assessments. Dashboards and analytics helped identify gaps in customer retention and new customer building. The platform boosted knowledge, confidence, and overall sales team performance.
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