Latest News & Updates on Avaamo

Vonage Holdings Corp. has partnered with Avaamo Inc. and Syndeo, Inc. to integrate industry-specific AI agents into its contact center platform. This collaboration enhances healthcare, financial serv...ices, and retail contact centers by embedding vertical-trained AI agents, improving customer engagement and operational efficiency. Avaamo provides AI solutions for healthcare tasks like appointment scheduling and billing support.
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Avaamo has expanded its presence in the Epic Showroom by introducing over 10 specialized AI agents designed to streamline healthcare administrative and clinical tasks. These AI agents, integrated wit...h Epic systems, help automate high-volume tasks like scheduling, billing, and triage, reducing clinician burnout and improving patient satisfaction. Avaamo's solution is already adopted by 7 of the top 10 healthcare providers in the US.
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Avaamo is expanding its presence in the Epic Showroom by introducing a healthcare workforce of AI agents. This move aims to enhance healthcare operations by integrating AI-driven solutions, showcasin...g Avaamo's commitment to innovation in the healthcare sector.
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Avaamo partners with Vonage to integrate AI agents into Vonage Contact Center, enhancing healthcare operations. This collaboration enables healthcare organizations to automate tasks like appointment ...scheduling and billing, improving efficiency and patient access. The AI agents are designed to handle routine tasks while allowing live agents to focus on complex support, ensuring compliance and enhancing customer experience.
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Avaamo has been recognized as a leader in the IDC MarketScape report for worldwide general-purpose conversational AI platforms. This recognition highlights Avaamo's strength in providing AI solutions... for enterprise-level conversational interfaces.
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