Real-World Case Studies and Customer Success Stories with AudienceView Professional (formerly OvationTix)

AudienceView helped Tuacahn Center for the Arts launch ShowCare, an on-site childcare service. Parents pay $20 per child, making it... easier for families to attend Broadway-style shows. Attendance and revenue increased after ShowCare started. Ticketing and childcare reservations are integrated for a smooth experience. Parents and kids both enjoy the benefits of this new service.
Show More..

AudienceView Professional helped Clocktower Cabaret modernize ticketing and operations. The venue reduced manual work, marketing costs, and box office hours.... Staff eliminated spreadsheets and improved the online ticket purchase flow. AudienceView's CRM features enabled better customer engagement and personalized marketing. The platform supported Clocktower Cabaret's post-pandemic business growth and efficiency.
Show More..

AudienceView Professional helped The Greenwich Odeum, a Rhode Island performing arts venue, modernize ticketing and fundraising. The venue replaced outdated... tools with easy event setup, integrated donations, and automated reporting. Staff saved time and reduced stress. Donations increased and patron engagement improved. The system enabled better data insights and streamlined operations.
Show More..

AudienceView’s web API helped The Fireside Dinner Theatre connect three separate POS systems. This integration enabled seamless gift card redemption... across the restaurant, gift shop, and theater. Automation reduced manual errors and saved the business thousands of dollars each year. Staff now focus more on guests, not processes. The solution improved operational efficiency and financial accuracy.
Show More..

Chicago Children’s Theatre used Audience Republic and AudienceView to connect ticketing and marketing data. The team launched targeted campaigns to... re-engage lapsed patrons, using real-time tracking and automation. They saw immediate results, with more patrons using discount codes and returning to shows. The platform’s integration and easy design helped a small team work faster. Audience Republic made it simple to measure campaign success and improve marketing ROI.
Show More..

AudienceView Unlimited helped The Phoenix Symphony move to digital ticket delivery. Nearly 70% of patrons now choose digital tickets. Fraud... from third-party resellers dropped by up to 90%. Event-day lines are shorter and staff find the system easy to use. The transition was smooth for most patrons, improving both security and the attendee experience.
Show More..

TheaterMania, part of AudienceView, partnered with a major Broadway theater organization to promote a Tony-nominated musical. Their campaign drove a... 20% increase in ticket sales within weeks. Targeted email marketing achieved a 42.8% open rate and an 18% click-through rate. The average ticket price reached $122.96, surpassing the industry average. Weekly incremental revenue rose by $13,000 to $20,000. TheaterMania's multifaceted approach outperformed industry benchmarks and boosted audience engagement.
Show More..

AudienceView Professional helped OFC Creations grow revenue by 60% since 2022. The platform enabled season subscriptions, boosting audience commitment and... attendance. OFC Creations used AudienceView to streamline ticketing and manage diverse programming. Integrated marketing tools improved community engagement and campaign effectiveness. Real-time reporting features supported data-driven decisions and operational efficiency.
Show More..

AudienceView Spotlight helped Lord's Cricket Stadium move to digital ticketing. The app made it easier for fans to get tickets... and reduced paper use. Ticket transfer features let Lord's collect more attendee data and grow their database. The app improved ticket security and cut down on fake tickets. Fans liked the app, giving it a 4.6 out of 5 rating from over 5,000 reviews. During the Ashes Test match, 25% of tickets were shared using the app.
Show More..

AudienceView Unlimited helped The Hanover Theatre and Conservatory for the Performing Arts fix class scheduling problems. Before, staff had to... enter events twice, which caused stress and mistakes. LockData built a plugin to connect AudienceView with WordPress. Now, staff upload classes in minutes, not days. In one season, they managed 144 classes, 898 registrations, and 1,060 private lessons, earning over $400k. The new process is faster and has fewer errors.
Show More..

Audience Republic helped REBiRTH Festival manage rapid growth by centralizing audience and ticketing data. The platform enabled targeted email and... SMS marketing, improving engagement and communication. Branded Sender ID increased SMS click-through rates. Personalized outreach led to higher conversion rates. REBiRTH Festival now finds it easier to organize and engage their audience, making Audience Republic a key part of their marketing strategy.
Show More..

AudienceView Unlimited helps Exploramer manage ticketing, memberships, and donations. The platform supports ticket packages, member discounts, and gift cards. Exploramer... uses these tools to boost visitor engagement and revenue. The museum advances its mission of marine conservation and education. The Smarter Seafood program promotes sustainable seafood and earned industry recognition. New digital initiatives connect chefs and fish harvesters to local, sustainable options.
Show More..

AudienceView Unlimited powered Ravinia Festival’s record-breaking ticket sales. During the on-sale, the platform handled an average of 200 orders per... minute for 70 minutes, peaking at 275 orders per minute. Over 28,000 patrons waited in the online queue with no interruptions. The migration to Microsoft Azure enabled seamless scaling and strong security. Ravinia’s team praised AudienceView for communication, support, and technical partnership.
Show More..

AudienceView Unlimited helped Tuacahn Center for the Performing Arts break ticket sales records. Their 72-hour sale brought in $3.3 million,... over $1 million more than last year. Patron retention programs boosted renewal rates from 16% to nearly 60%. AudienceView’s data tools enabled targeted marketing, expanding reach to 24 countries. Fast support from AudienceView ensured smooth sales during high demand.
Show More..

AudienceView Unlimited helped Ravinia Festival unify ticketing, fundraising, and CRM in just six months. The platform replaced disconnected systems, saving... staff time and enabling data-driven decisions. Ravinia saw immediate results, including sold-out shows and nearly $400,000 in donations from new payment plan features. Staff can now access donor and ticket data in one place, improving marketing and donor engagement. The integration with MailChimp made targeted outreach and reporting much easier.
Show More..

AudienceView helped Brampton Performing Arts Center launch the Encore loyalty system. Nearly 20,000 accounts joined the program, and over 850... upgrades generated new revenue. In 2023, 18,000 unique accounts attended events, the highest since 2011. The new membership system made joining easy and improved patron engagement. Brampton now offers exclusive benefits and early ticket access to members.
Show More..

ArtsQuest used AudienceView Unlimited to boost donations by over 350% since 2021. In the first year, they saw a 10%... rise in sales and donations. The platform made ticketing and event management easier for staff. This let them focus more on community arts events. AudienceView Unlimited helped ArtsQuest reach more people and grow their impact in the Lehigh Valley.
Show More..

AudienceView Grad helped Harvard University modernize its commencement ticketing. The platform enabled secure, barcode-enabled physical tickets for over 32,000 attendees.... Harvard improved event security and emergency preparedness with real-time attendee tracking. On-site technical support from AudienceView Grad ensured smooth operations. The solution preserved tradition while boosting safety and efficiency.
Show More..

Sonoma State University used AudienceView to improve ticketing and event management. They needed a flexible system to adapt to changing... needs. AudienceView provided tools for online ticket sales and event operations. The university gained more control and efficiency in managing events. Staff found the platform easy to use. This helped Sonoma State University evolve their event services.
Show More..

AudienceView Professional helped the Falany Performing Arts Center at Reinhardt University move 60% of ticket sales online. Staff now spend... more time on donor engagement and fundraising. Exclusive donor events and targeted marketing boost renewal rates and major gifts. The platform's CRM and event tools support creative programming and community outreach. The center funds scholarships and hosts youth arts events, expanding its impact. AudienceView enables flexible event management and donor tracking for ongoing growth.
Show More..

AudienceView Unlimited helped Sonoma State University modernize ticketing and event management across campus. The platform enabled mobile ticketing, Apple Wallet... integration, and cashless payments, meeting student expectations and reducing manual work. Security features like single sign-on protected student discounts and revenue. Reporting tools allowed smarter staffing and business decisions. Since adopting AudienceView Unlimited, Sonoma State increased average ticket prices by over 30%.
Show More..