AudienceView Professional (formerly OvationTix) Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

Use Cases

Customers recommend Helpdesk Management, Trade Show Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using AudienceView Professional (formerly OvationTix).

Other use cases:

  • Sending & Publishing Communications
  • Event Management
  • Merchandising
  • Advertisement
  • Membership Management
  • Customer Feedback Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using AudienceView Professional (formerly OvationTix).

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

AudienceView Professional (formerly OvationTix) Use-Cases and Business Priorities: Customer Satisfaction Data

AudienceView Professional (formerly OvationTix) works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

AudienceView Professional (formerly OvationTix)'s features include Ticketing. and AudienceView Professional (formerly OvationTix) support capabilities include Phone Support, Chat Support, Email Support, etc. also AudienceView Professional (formerly OvationTix) analytics capabilities include Analytics, and Custom Reports.

Reviews

"AudienceView Professional has made it much easier for us to create and sell tickets." - Verified User

Peer review evidence (same sources as the product rating summary)

"...Their customer support team helps us with every and any problem we have...." Peer review by Jamie Aznive
"...OvationTix is a cloud-based ticketing software designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions...." Peer review
"...I appreciate how easy it is to set up, manage, and follow up on our events throughout the season...." Peer review by Hillary Cohen

AudienceView Professional (formerly OvationTix), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AudienceView Professional (formerly OvationTix)

Top Industries

  • Entertainment
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Customer wins, Customer success stories, Case studies

How does AudienceView Professional (formerly OvationTix) address your Helpdesk Management Challenges?

How can AudienceView Professional (formerly OvationTix) optimize your Trade Show Marketing Workflow?

How does AudienceView Professional (formerly OvationTix) address your Engaging And Following Up Challenges?

How efficiently Does AudienceView Professional (formerly OvationTix) manage your Sending & Publishing Communications?

What benefits does AudienceView Professional (formerly OvationTix) offer for Event Management?

11 buyers and buying teams have used Cuspera to assess how well AudienceView Professional (formerly OvationTix) solved their Event Management needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions
AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum
AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions
AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum
AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
 

Saffire - Live Events - Medium

Building a Better Audience Journey with AudienceView

Austin, USA

AudienceView has enhanced its platform by acquiring Saffire and Audience Republic, integrating their capabilities into AV Digital Marketing. This move aims to improve the audience journey by offering... new digital marketing tools and product updates, facilitating smoother ticket purchasing, and enhancing event entry experiences. AudienceView's updates focus on transparency, mobile ticketing, and fraud prevention to build stronger audience relationships.

Read on →
 

Stage Entertainment - Entertainment - Large

AudienceView Builds Momentum with New Capabilities, Customers, and Platform Innovation

AudienceView expanded its platform capabilities in H1 2026, acquiring Audience Republic and Saffire, enhancing ticketing and audience engagement. New customers include Stage Entertainment and others ...across live events. Platform updates include enhanced checkout, transparent pricing, digital wallet expansion, and real-time fraud prevention, improving the audience journey from discovery to engagement.

Read on →
 

Stage Entertainment, Culture Trois Rivières, Morris Museum, Four Winds Farm, Missoula Symphony Orchestra & Chorale, Springfield Symphony Orchestra, Corning Civic Music, Pendragon Theatre, Culture Works, Midland Theatre, the University of North Carolina at Chapel Hill’s Carolina Union, the University of Texas at San Antonio’s Institute of Texan Cultures - Live Events - Large

AudienceView Builds Momentum with New Capabilities, Customers, and Platform Innovation

AudienceView has expanded its platform capabilities through strategic acquisitions and partnerships, enhancing its offerings for live event organizations. The company acquired Audience Republic and S...affire, integrating their technologies to improve audience engagement and event operations. New customers, including Stage Entertainment and various cultural institutions, have adopted AudienceView's platform to streamline operations and enhance audience experiences.

Read on →
 

Saint Paul Chamber Orchestra (SPCO) - Entertainment - Small

Saint Paul, USA

AudienceView Unlimited helped the Saint Paul Chamber Orchestra automate its Sustained Giving Program. The platform enabled automatic monthly donation processing and proactive alerts for expiring cred...it cards. SPCO saw 20% of donors enroll, generating over $200,000 in annual recurring revenue. Donor attrition dropped from 38% to 10%. Staff saved time, allowing more focus on donor cultivation and growth.

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Antaeus Theatre Company - Entertainment - Small

Glendale, USA

AudienceView Professional helped Antaeus Theatre Company save hours each week on ticket sales reporting. Staff now complete weekly reports in under 15 minutes. Automated pre- and post-show emails sav...e up to two hours weekly and ensure consistent patron communication. Analytics from AudienceView inform programming, casting, and audience engagement strategies. The platform enables targeted offers and tracks promo code usage, helping drive attendance and data-driven decisions.

Read more →
 

Florida State University School of Theatre - Education - Large

Tallahassee, USA

Florida State University's School of Theatre faced many refund requests despite a strict no-refund policy. By adding Booking Protect through AudienceView Unlimited, they offered refund protection as ...a voluntary add-on. This gave customers peace of mind and reduced chargebacks. The solution created a new revenue stream with no extra risk or cost. Staff saved time, and customer satisfaction improved. Integration was seamless and required no activation fee.

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lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (7)
Custom Reports

3.52/5 ★

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (7)
Custom Reports

3.52/5 ★

Read Reviews (44)

Software Failure Risk Guidance

?

for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

M&A

AudienceView Acquires Saffire: A Bigger, Better Platform for Live Events

AudienceView has acquired Saffire to enhance its live event platform. This acquisition aims to integrate Saffire's strengths in event-day infrastructure and cashless, RFID-powered commerce with AudienceView's expertise in audience development and commerce. The merger will provide a more comprehensive solution for live event organizations, enhancing ticketing, payments, and onsite operational tools.

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Executive

AudienceView Welcomes Peter Monks as UK Sales Director

AudienceView appoints Peter Monks as the new UK Sales Director to expand its operations in the UK and Europe. Monks, with over 20 years in the ticketing industry, aims to strengthen the AudienceView brand. His experience includes roles at The Ticket Factory and ATG Tickets, and co-founding the Ticketing Professionals Conference.

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Product

AudienceView Partners with menta tech to Bring White-Label Resale to AudienceView Unlimited Clients Globally

AudienceView has partnered with menta tech to integrate white-label resale capabilities into AudienceView Unlimited. This integration allows organizations to manage ticket resale under their own brand, maintaining control over pricing, compliance, and customer relationships. The collaboration enhances the ticketing experience by keeping resale activities within the existing AudienceView platform, ensuring a seamless customer journey.

Read more →
Product

AudienceView Expands Ticket Distribution Through StubHub and viagogo Partnership - aol.ca

AudienceView has expanded its partnership with StubHub and viagogo by introducing a new API integration. This integration allows AudienceView Unlimited clients to distribute official ticket inventory through StubHub and viagogo's global marketplace, enhancing event visibility and audience reach while maintaining control over ticketing operations.

Read more →

AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

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Financials

PRIVATE