AudienceView Professional (formerly OvationTix) Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

Use Cases

Customers recommend Helpdesk Management, Trade Show Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using AudienceView Professional (formerly OvationTix).

Other use cases:

  • Sending & Publishing Communications
  • Event Management
  • Merchandising
  • Advertisement
  • Membership Management
  • Customer Feedback Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using AudienceView Professional (formerly OvationTix).

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

AudienceView Professional (formerly OvationTix) Use-Cases and Business Priorities: Customer Satisfaction Data

AudienceView Professional (formerly OvationTix) works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

AudienceView Professional (formerly OvationTix)'s features include Ticketing. and AudienceView Professional (formerly OvationTix) support capabilities include Phone Support, Chat Support, Email Support, etc. also AudienceView Professional (formerly OvationTix) analytics capabilities include Analytics, and Custom Reports.

Reviews

"AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes." - Amanda R

Peer review evidence (same sources as the product rating summary)

"...Ease of Use Quick Set-Up and On-Sales Integration with Email and Website Platforms Great Support Helpful and Ongoing Upgrades Call Center for Ticket Buyers by Phone Private,..." Peer review by Steven Meyer, Entertainment
"...OvationTix is a cloud-based ticketing software designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions...." Peer review
"...I appreciate how easy it is to set up, manage, and follow up on our events throughout the season...." Peer review by Hillary Cohen

AudienceView Professional (formerly OvationTix), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AudienceView Professional (formerly OvationTix)

Top Industries

  • Entertainment
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Customer wins, Customer success stories, Case studies

Why is AudienceView Professional (formerly OvationTix) the best choice for Helpdesk Management?

What solutions does AudienceView Professional (formerly OvationTix) provide for Trade Show Marketing?

How can AudienceView Professional (formerly OvationTix) enhance your Engaging And Following Up process?

What benefits does AudienceView Professional (formerly OvationTix) offer for Sending & Publishing Communications?

How does AudienceView Professional (formerly OvationTix) address your Event Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well AudienceView Professional (formerly OvationTix) solved their Event Management needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
 

AudienceView Renews Partnerships with Iconic UK Venues

AudienceView has renewed its partnerships with Wembley National Stadium and ACC Liverpool, enhancing their ticketing operations through advanced technology. Wembley benefits from AudienceView's robus...t platform and shift to Microsoft Azure, while ACC Liverpool leverages AudienceView's CRM and support systems for scalable event solutions. These renewals highlight AudienceView's commitment to innovation and strategic collaboration in the ticketing industry.

Read on →
 

Goodwood Racecourse Celebrates Successful First Season with Digital Ticketing Powered by AudienceView

Goodwood Racecourse successfully completed its first season using AudienceView's digital ticketing system, marking a significant modernization milestone. This collaboration enhanced operational effic...iency and guest experience, with 92% of tickets downloaded before events. AudienceView's technology is also being implemented across the Goodwood Estate, supporting a long-term vision for modern ticketing solutions.

Read on →
 

OFC Creations Thrives with AudienceView

OFC Creations has achieved 60% growth since 2022 by leveraging AudienceView Professional's all-in-one platform. The platform has enhanced operational efficiency, increased subscriptions, and improved... community engagement. AudienceView's integrated marketing and reporting tools have enabled OFC Creations to manage dynamic pricing, streamline ticketing, and make data-driven decisions, supporting their strategic goals and expanding their reach in the performing arts sector.

Read on →
 

The Hanover Theatre and Conservatory for the Performing Arts - Events Services - Small

Worcester, USA

AudienceView Unlimited helped The Hanover Theatre and Conservatory for the Performing Arts fix class scheduling problems. Before, staff had to enter events twice, which caused stress and mistakes. Lo...ckData built a plugin to connect AudienceView with WordPress. Now, staff upload classes in minutes, not days. In one season, they managed 144 classes, 898 registrations, and 1,060 private lessons, earning over $400k. The new process is faster and has fewer errors.

Harvard University - Education - Very Large

AudienceView Grad helped Harvard University modernize its commencement ticketing. The platform enabled secure, barcode-enabled physical tickets for over 32,000 attendees. Harvard improved event secur...ity and emergency preparedness with real-time attendee tracking. On-site technical support from AudienceView Grad ensured smooth operations. The solution preserved tradition while boosting safety and efficiency.

Clocktower Cabaret - Entertainment - Small

AudienceView Professional helped Clocktower Cabaret modernize ticketing and operations. The venue reduced manual work, marketing costs, and box office hours. Staff eliminated spreadsheets and improve...d the online ticket purchase flow. AudienceView's CRM features enabled better customer engagement and personalized marketing. The platform supported Clocktower Cabaret's post-pandemic business growth and efficiency.

lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)

Software Failure Risk Guidance

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for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

M&A

AudienceView Acquires TheaterMania and OvationTix

AudienceView has acquired TheaterMania and its SaaS product OvationTix, expanding its market reach to over 2,000 organizations globally. This acquisition enhances AudienceView's offerings in ticketing, CRM, and fundraising solutions, while integrating TheaterMania's media brands to boost customer engagement and distribution strategies. The acquisition aims to provide arts and cultural organizations with enhanced capabilities and resources.

M&A

AudienceView Acquires Saffire: A Bigger, Better Platform for Live Events

AudienceView has acquired Saffire to enhance its platform for live events. This acquisition integrates Saffire's expertise in event-day infrastructure and cashless, RFID-powered onsite experiences with AudienceView's strengths in audience development and commerce. The combined platform aims to offer a seamless event journey, from ticketing to onsite operations, enhancing the overall experience for event organizers and attendees.

M&A

AudienceView Acquires Saffire to Extend Its Unified Event Commerce Platform to Fairs, Festivals and Destination Attractions

AudienceView has acquired Saffire to expand its event commerce platform into fairs, festivals, and destination attractions. This acquisition enhances AudienceView's offerings by integrating Saffire's website solutions and cashless RFID technology, broadening the reach and capabilities for both companies' clients.

Executive

AudienceView Welcomes Peter Monks as UK Sales Director

AudienceView has appointed Peter Monks as the new UK Sales Director. Monks, with over 20 years of experience in the ticketing industry, aims to expand AudienceView's operations in the UK and Europe. His previous roles include significant contributions to The Ticket Factory and ATG Tickets. AudienceView continues to enhance its presence in the live events sector with recent partnerships and product advancements.

AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

Financials

PRIVATE