AudienceView Professional (formerly OvationTix) Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

Use Cases

Customers recommend Helpdesk Management, Trade Show Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using AudienceView Professional (formerly OvationTix).

Other use cases:

  • Sending & Publishing Communications
  • Event Management
  • Merchandising
  • Advertisement
  • Membership Management
  • Customer Feedback Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using AudienceView Professional (formerly OvationTix).

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

AudienceView Professional (formerly OvationTix) Use-Cases and Business Priorities: Customer Satisfaction Data

AudienceView Professional (formerly OvationTix) works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

AudienceView Professional (formerly OvationTix)'s features include Ticketing. and AudienceView Professional (formerly OvationTix) support capabilities include Phone Support, Chat Support, Email Support, etc. also AudienceView Professional (formerly OvationTix) analytics capabilities include Analytics, and Custom Reports.

Reviews

"AudienceView Professional has made it much easier for us to create and sell tickets." - Verified User

Peer review evidence (same sources as the product rating summary)

"...Ease of Use Quick Set-Up and On-Sales Integration with Email and Website Platforms Great Support Helpful and Ongoing Upgrades Call Center for Ticket Buyers by Phone Private,..." Peer review by Steven M., Manager, Entertainment
"...OvationTix is a cloud-based ticketing software designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions...." Peer review
"...This partnership supports OvationTix clients by helping them achieve their goals to easily increase revenue, engage audiences and streamline their box offices. ..." Booking Protect announce first activation of OvationTix partnership

AudienceView Professional (formerly OvationTix), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AudienceView Professional (formerly OvationTix)

Top Industries

  • Entertainment
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Customer wins, Customer success stories, Case studies

What Are the key features of AudienceView Professional (formerly OvationTix) for Helpdesk Management?

How does AudienceView Professional (formerly OvationTix) address your Trade Show Marketing Challenges?

What Are the key features of AudienceView Professional (formerly OvationTix) for Engaging And Following Up?

Why is AudienceView Professional (formerly OvationTix) the best choice for Sending & Publishing Communications?

How does AudienceView Professional (formerly OvationTix) facilitate Event Management?

11 buyers and buying teams have used Cuspera to assess how well AudienceView Professional (formerly OvationTix) solved their Event Management needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
 

Stage Entertainment - Entertainment - Large

AudienceView Builds Momentum with New Capabilities, Customers, and Platform Innovation

AudienceView expanded its platform capabilities in H1 2026, acquiring Audience Republic and Saffire, enhancing ticketing and audience engagement. New customers include Stage Entertainment and others ...across live events. Platform updates include enhanced checkout, transparent pricing, digital wallet expansion, and real-time fraud prevention, improving the audience journey from discovery to engagement.

Read on →
 

Stage Entertainment, Culture Trois Rivières, Morris Museum, Four Winds Farm, Missoula Symphony Orchestra & Chorale, Springfield Symphony Orchestra, Corning Civic Music, Pendragon Theatre, Culture Works, Midland Theatre, the University of North Carolina at Chapel Hill’s Carolina Union, the University of Texas at San Antonio’s Institute of Texan Cultures - Live Events - Large

AudienceView Builds Momentum with New Capabilities, Customers, and Platform Innovation

AudienceView has expanded its platform capabilities through strategic acquisitions and partnerships, enhancing its offerings for live event organizations. The company acquired Audience Republic and S...affire, integrating their technologies to improve audience engagement and event operations. New customers, including Stage Entertainment and various cultural institutions, have adopted AudienceView's platform to streamline operations and enhance audience experiences.

Read on →
 

Third Rail Projects - Arts And Culture - Small

AudienceView Announces Incredible Momentum with OvationTix, Welcomes Over 100 New Clients

New York, USA

AudienceView's OvationTix platform has gained significant traction, adding over 100 new clients, including Third Rail Projects, which reported a 19% increase in ticket sales. OvationTix is also expan...ding into college athletics, with Pepperdine Athletics and The Citadel adopting the platform for ticketing and fan engagement.

Read on →
 

Saint Paul Chamber Orchestra (SPCO) - Entertainment - Small

Saint Paul, USA

AudienceView Unlimited helped the Saint Paul Chamber Orchestra automate its Sustained Giving Program. The platform enabled automatic monthly donation processing and proactive alerts for expiring cred...it cards. SPCO saw 20% of donors enroll, generating over $200,000 in annual recurring revenue. Donor attrition dropped from 38% to 10%. Staff saved time, allowing more focus on donor cultivation and growth.

 

Antaeus Theatre Company - Entertainment - Small

Glendale, USA

AudienceView Professional helped Antaeus Theatre Company save hours each week on ticket sales reporting. Staff now complete weekly reports in under 15 minutes. Automated pre- and post-show emails sav...e up to two hours weekly and ensure consistent patron communication. Analytics from AudienceView inform programming, casting, and audience engagement strategies. The platform enables targeted offers and tracks promo code usage, helping drive attendance and data-driven decisions.

 

Florida State University School of Theatre - Education - Large

Tallahassee, USA

Florida State University's School of Theatre faced many refund requests despite a strict no-refund policy. By adding Booking Protect through AudienceView Unlimited, they offered refund protection as ...a voluntary add-on. This gave customers peace of mind and reduced chargebacks. The solution created a new revenue stream with no extra risk or cost. Staff saved time, and customer satisfaction improved. Integration was seamless and required no activation fee.

lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)

Software Failure Risk Guidance

?

for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

Product

Building a Better Audience Journey with AudienceView

AudienceView enhanced its live event ticketing platform in the first half of 2026 through strategic acquisitions of Saffire and Audience Republic, and product updates. These enhancements include improved event discovery, ticketing, and fraud prevention, aiming to create seamless audience experiences and build lasting relationships.

Company

Vendini is now audienceview

AudienceView has rebranded from Vendini, with the website now redirecting to AudienceView.com.

Executive

AudienceView Welcomes Peter Monks as UK Sales Director

AudienceView has appointed Peter Monks as the new UK Sales Director. With over two decades of experience in the ticketing industry, Monks aims to strengthen AudienceView's brand across the UK and Europe. His past roles include significant contributions to The Ticket Factory and ATG Tickets.

Awards

AudienceView Wins Gold for Innovation in 15th annual Best in Biz Awards

AudienceView was named a Gold winner in the Most Innovative Company of the Year – Medium category at the Best in Biz Awards 2025. The company was recognized for its innovative solutions in the live events industry, including a new Payments solution that blocked $20 million in fraudulent transactions shortly after launch.

AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

Financials

PRIVATE