Customer stories

Product Business Settings

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising industries and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Product Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

How satisfied the customers are with AudienceView Professional (formerly OvationTix) use-cases

Reviews

"AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes." - Amanda R
"AudienceView Professional has made it much easier for us to create and sell tickets." - Verified User

AudienceView Professional (formerly OvationTix) Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum

AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions

AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
 

Stage Entertainment Completes Migration to AudienceView

Stage Entertainment has successfully migrated to AudienceView's ticketing platform, enhancing its operations across 16 venues in Europe. This strategic move, initially announced in 2024, leverages Au...dienceView's cloud architecture and API framework to handle high-volume ticket sales and complex operations. The platform's configurability and scalability support Stage Entertainment's mission to deliver exceptional theatre experiences while optimizing revenue and audience engagement.

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The Hanover Theatre and Conservatory for the Performing Arts - Entertainment - Large

AudienceView Unlimited helped The Hanover Theatre and Conservatory fix class and event scheduling problems. LockData built a custom WordPress integration, cutting manual work and errors. The team sav...ed time and reduced stress. In the 2021-2022 season, they managed 144 classes, 898 registrations, 1,060 private lessons, and earned over $400k. The on-sale process became much faster and smoother.

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Tuacahn Center for the Performing Arts - Entertainment - Medium

AudienceView Unlimited helped Tuacahn Center for the Performing Arts boost ticket sales by $1.5 million in a single day and $3.3 million during a 72-hour sale. Patron loyalty programs increased seaso...n package holder renewals from 16% to nearly 60%. The platform's CRM and analytics tools enabled targeted marketing, expanding reach to 24 countries. Local hotel partnerships allowed real-time ticket booking. 24/7 AudienceView support ensured smooth sales events.

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A major Broadway theater organization - Entertainment - Large

AudienceView and TheaterMania helped a major Broadway theater organization boost ticket sales by 20% in just weeks. Their targeted email marketing achieved a 42.8% open rate and an 18% click-through ...rate. The average ticket price reached $122.96, well above the $98.25 industry average. Weekly incremental revenue increased by $13,000 to $20,000. TheaterMania's digital marketing outperformed industry benchmarks, driving strong engagement and sales.

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Ravinia Festival - Entertainment

AudienceView Unlimited helped Ravinia Festival launch their summer season ticket sales. The platform migrated to Microsoft Azure for better scalability and reliability. During the on-sale, Ravinia so...ld hundreds of tickets per minute for over an hour. More than 28,000 patrons waited in the online queue with no interruptions. Ravinia broke box office records and sold most of their annual tickets in the first two hours.

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Chicago Children’s Theatre - Entertainment - Small

Audience Republic and AudienceView helped Chicago Children’s Theatre connect ticketing and patron data. The team used real-time tracking and automation to run targeted campaigns. They re-engaged laps...ed patrons with a discount offer and saw immediate results. The platform made it easy to measure which campaigns drove ticket sales. Small teams could launch campaigns faster and track ROI without manual work. The theatre plans to use gamification and automated journeys for deeper engagement.

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lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5

Read Reviews (7)
Custom Reports

3.52/5

Read Reviews (44)

Software Failure Risk Guidance

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for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

Company
 

Intelligent Event Commerce: An Interview with AudienceView CEO Eric White

AudienceView CEO Eric White discusses the company's evolution from traditional box office software to Intelligent Event Commerce, emphasizing integrated solutions for ticketing, marketing, and operations. AudienceView's platform aims to enhance digital engagement, streamline operations, and empower venues with data-driven insights to build stronger audience relationships. The company's approach is likened to Shopify for live events, offering venues control over their brand and customer interactions.

Product
 

AudienceView Releases Sixth Annual Ticket Buyer Report

AudienceView, in collaboration with TheaterMania, has released its sixth annual Ticket Buyer Report. The report, derived from a survey of TheaterMania subscribers, highlights shifting consumer behaviors and expectations in ticketing and marketing. It emphasizes communication preferences and the importance of audience touchpoints in building loyalty. Insights from the report were discussed at the 2026 INTIX conference, with a UK-focused report to follow.

Product
 

AudienceView unveils embedded marketing suite integrating ticketing, marketing and data

AudienceView has launched a new embedded marketing suite that integrates ticketing, marketing, and data capabilities, powered by Audience Republic. This suite aims to address inefficiencies in live event marketing by combining ticketing and marketing systems. It offers features like gamified data capture, CRM segmentation, and automated marketing journeys, enhancing revenue and audience engagement for event operators.

Executive
 

AudienceView Welcomes Peter Monks as UK Sales Director

AudienceView has appointed Peter Monks as UK sales director, strengthening its leadership team to drive ticketing and event software growth in the UK market.

AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

Financials

PRIVATE