AudienceView Professional (formerly OvationTix) Overview

OvationTix offers comprehensive ticketing solutions for live events. Its platform ensures events are discovered, attended, and remembered.

Use Cases

Customers recommend Helpdesk Management, Trade Show Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using AudienceView Professional (formerly OvationTix).

Other use cases:

  • Sending & Publishing Communications
  • Event Management
  • Merchandising
  • Advertisement
  • Membership Management
  • Customer Feedback Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using AudienceView Professional (formerly OvationTix).

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

AudienceView Professional (formerly OvationTix) Use-Cases and Business Priorities: Customer Satisfaction Data

AudienceView Professional (formerly OvationTix) works with different mediums / channels such as Website. Phone Calls. E-Mail etc.

AudienceView Professional (formerly OvationTix)'s features include Ticketing. and AudienceView Professional (formerly OvationTix) support capabilities include Phone Support, Chat Support, Email Support, etc. also AudienceView Professional (formerly OvationTix) analytics capabilities include Analytics, and Custom Reports.

Reviews

"AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes." - Amanda R

Peer review evidence (same sources as the product rating summary)

"...Their customer support team helps us with every and any problem we have...." Peer review by Jamie Aznive
"...OvationTix is a cloud-based ticketing software designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions...." Peer review
"...I appreciate how easy it is to set up, manage, and follow up on our events throughout the season...." Peer review by Hillary Cohen

AudienceView Professional (formerly OvationTix), belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AudienceView Professional (formerly OvationTix)

Top Industries

  • Entertainment
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise
  • Mid Market

AudienceView Professional (formerly OvationTix) is popular in Entertainment, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.

AudienceView Professional (formerly OvationTix) Customer wins, Customer success stories, Case studies

Why is AudienceView Professional (formerly OvationTix) the best choice for Helpdesk Management?

What Are the key features of AudienceView Professional (formerly OvationTix) for Trade Show Marketing?

How does AudienceView Professional (formerly OvationTix) address your Engaging And Following Up Challenges?

How does AudienceView Professional (formerly OvationTix) address your Sending & Publishing Communications Challenges?

How does AudienceView Professional (formerly OvationTix) address your Event Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well AudienceView Professional (formerly OvationTix) solved their Event Management needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum
AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions
AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
CUSTOMERS TESTIMONIALS
AudienceView Professional (formerly OvationTix) testimonial

Amanda R

General Manager

The Greenwich Odeum
AudienceView Professional has made it significantly easier to run our operation in terms of setting up events, reporting and creating promotional codes. Testimonial By Amanda R
AudienceView Professional (formerly OvationTix) testimonial

Verified User

Museums & Institutions
AudienceView Professional has made it much easier for us to create and sell tickets. Testimonial By Verified User
 

Goodwood Racecourse Celebrates Successful First Season with Digital Ticketing Powered by AudienceView

Goodwood Racecourse successfully completed its first season using AudienceView's digital ticketing system, marking a significant modernization milestone. This collaboration enhanced operational effic...iency and guest experience, with 92% of tickets downloaded before events. AudienceView's technology is also being implemented across the Goodwood Estate, supporting a long-term vision for modern ticketing solutions.

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OFC Creations Thrives with AudienceView

OFC Creations has achieved 60% growth since 2022 by leveraging AudienceView Professional's all-in-one platform. The platform has enhanced operational efficiency, increased subscriptions, and improved... community engagement. AudienceView's integrated marketing and reporting tools have enabled OFC Creations to manage dynamic pricing, streamline ticketing, and make data-driven decisions, supporting their strategic goals and expanding their reach in the performing arts sector.

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Stage Entertainment Completes Migration to AudienceView

Stage Entertainment has successfully migrated to AudienceView's ticketing platform, enhancing its operations across 16 venues in Europe. This strategic move, initially announced in 2024, leverages Au...dienceView's cloud architecture and API framework to handle high-volume ticket sales and complex operations. The platform's configurability and scalability support Stage Entertainment's mission to deliver exceptional theatre experiences while optimizing revenue and audience engagement.

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The Hanover Theatre and Conservatory for the Performing Arts - Events Services - Events Services

AudienceView Unlimited helped The Hanover Theatre and Conservatory for the Performing Arts fix class scheduling problems. Before, staff had to enter events twice, which caused stress and mistakes. Lo...ckData built a plugin to connect AudienceView with WordPress. Now, staff upload classes in minutes, not days. In one season, they managed 144 classes, 898 registrations, and 1,060 private lessons, earning over $400k. The new process is faster and has fewer errors.

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Harvard University - Education - Education

AudienceView Grad helped Harvard University modernize its commencement ticketing. The platform enabled secure, barcode-enabled physical tickets for over 32,000 attendees. Harvard improved event secur...ity and emergency preparedness with real-time attendee tracking. On-site technical support from AudienceView Grad ensured smooth operations. The solution preserved tradition while boosting safety and efficiency.

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Clocktower Cabaret - Entertainment - Entertainment

AudienceView Professional helped Clocktower Cabaret modernize ticketing and operations. The venue reduced manual work, marketing costs, and box office hours. Staff eliminated spreadsheets and improve...d the online ticket purchase flow. AudienceView's CRM features enabled better customer engagement and personalized marketing. The platform supported Clocktower Cabaret's post-pandemic business growth and efficiency.

Read on →
lightning

Peers used AudienceView Professional (formerly OvationTix) for helpdesk management and trade show marketing

AudienceView Professional (formerly OvationTix) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (7)
Custom Reports

3.52/5 ★

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (7)
Custom Reports

3.52/5 ★

Read Reviews (44)

Software Failure Risk Guidance

?

for AudienceView Professional (formerly OvationTix)

Overall Risk Meter

Low Medium High

Top Failure Risks for AudienceView Professional (formerly OvationTix)

AudienceView. News

Company

Intelligent Event Commerce: An Interview with AudienceView CEO Eric White

AudienceView CEO Eric White discusses the company's evolution from traditional box office software to Intelligent Event Commerce, emphasizing integrated solutions for ticketing, marketing, and operations. AudienceView's platform aims to enhance digital engagement, streamline operations, and empower venues with data-driven insights to build stronger audience relationships. The company's approach is likened to Shopify for live events, offering venues control over their brand and customer interactions.

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Product

AudienceView Releases Sixth Annual Ticket Buyer Report

AudienceView, in collaboration with TheaterMania, has released its sixth annual Ticket Buyer Report. The report, derived from a survey of TheaterMania subscribers, highlights shifting consumer behaviors and expectations in ticketing and marketing. It emphasizes communication preferences and the importance of audience touchpoints in building loyalty. Insights from the report were discussed at the 2026 INTIX conference, with a UK-focused report to follow.

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Product

AudienceView unveils embedded marketing suite integrating ticketing, marketing and data

AudienceView has launched a new embedded marketing suite that integrates ticketing, marketing, and data capabilities, powered by Audience Republic. This suite aims to address inefficiencies in live event marketing by combining ticketing and marketing systems. It offers features like gamified data capture, CRM segmentation, and automated marketing journeys, enhancing revenue and audience engagement for event operators.

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Executive

AudienceView Welcomes Peter Monks as UK Sales Director

AudienceView has appointed Peter Monks as UK sales director, strengthening its leadership team to drive ticketing and event software growth in the UK market.

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AudienceView. Profile

Company Name

AudienceView.

Company Website

https://audienceview.com/

HQ Location

Toronto, Ontario

Employees

51-100

Social

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Financials

PRIVATE