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Education Case Studies and Customer Success Stories with Anthology

 

University of Leeds - Education - Large

Leeds, UK

Blackboard LMS helped the University of Leeds save instructors time with its AI Design Assistant. After joining a collaborative development... with Blackboard and Microsoft, Leeds enabled the AI tool for faculty. The AI Design Assistant suggests course structures, test questions, and grading rubrics. 95% of instructors report time savings, and 92% would recommend the tool. This lets teachers spend more time with students and less on admin tasks.

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Tulsa Tech - Education - Large

Tulsa, USA

Tulsa Tech used Blackboard LMS and Blackboard Services to train instructors and improve teaching quality. Many instructors came from industry... and needed help with classroom management and technology. Blackboard provided in-person training and ongoing support for ten years. This helped Tulsa Tech onboard new teachers, adopt new LMS features, and boost instructor confidence. The partnership led to better student outcomes and smoother technology transitions.

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Southern Cross University - Education - Large

Lismore, Australia

Southern Cross University used Blackboard Adopt to help students and staff adjust to a new LMS interface. They created a... twelve-step guide that explained changes and collected feedback. The guide was easy to build and included videos, making it engaging for users. Analytics from Adopt helped the university understand user needs and reduce help desk strain. SCU now uses Adopt for more LMS features and plans to expand its use.

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Universidad Peruana de Ciencias Aplicadas (UPC) - Education - Large

Lima, Peru

Blackboard LMS helped Universidad Peruana de Ciencias Aplicadas (UPC) lead AI adoption in education. UPC used Blackboard's AI Design Assistant... to streamline course design and migration. Instructors saved time on administrative tasks and improved course quality. AI-powered assessment tools boosted student participation and satisfaction. Socratic conversation features enhanced critical thinking and learning outcomes. UPC hosted the "Ethical AI in Action" event, showing its leadership in responsible AI use.

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University of Rhode Island - Education - Large

Kingston, USA

University of Rhode Island used Engage to centralize student involvement. Before, event submissions were confusing and fragmented. With URInvolved, student... organizations managed their own pages. Early partnerships helped new students use the platform. Now, URInvolved is the main hub for campus events and engagement.

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University of South Carolina Upstate (USC Upstate) - Education - Medium

Spartanburg, USA

Blackboard LMS helped USC Upstate modernize its student experience. After upgrading to Ultra and integrating Blackboard Ally, student engagement rose... sharply. Students using Ultra were 11.8% more likely to spend 21+ hours in their course and 27.7% more likely to turn in 25+ assessment items. The number of students submitting no work dropped from 27.9% to 2.3%. Grades of D or below declined by up to 5.7% in some course formats. Faculty benefited from faster content accessibility improvements and AI-powered rubric creation.

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Edge Hill University - Education - Large

Ormskirk, UK

Edge Hill University used Blackboard's learning management system and Blackboard Ally to create a more inclusive and engaging learning environment. They upgraded to... Ultra, added new assessment types, and improved accessibility with alternative content formats. Over 90% of students preferred the new layout, and more than 80% found it easier to access key information. A pre-arrival course for international students led to 97% finding it easy to navigate and 95% feeling more prepared. Blackboard's tools helped support diverse learning needs and improved student satisfaction.

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Grand Valley State University - Education - Large

Grand Rapids, USA

Grand Valley State University upgraded to Blackboard Ultra to modernize its digital learning. The university transitioned over 4,400 courses and... 1,820 faculty to the new LMS. Students and instructors reported easier navigation, better organization, and improved mobile access. Blackboard’s insights helped identify at-risk learners and boost retention. Faculty engagement and feedback led to new features and steady growth in enrollment.

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Universidad de Las Américas (UDLA) - Education - Large

Santiago, Chile

Blackboard LMS helped Universidad de Las Américas (UDLA) in Chile boost online student satisfaction by 13% and increase online program retention from 60% to 68% between 2023 and 2025. UDLA migrated all... programs to Blackboard LMS, using features like Ally for accessibility and Evaluate for faculty assessment. The platform enabled easier course design, improved accessibility, and better data insights. Instructors saved time, and students benefited from a more intuitive, mobile-friendly experience. The partnership with Blackboard supported UDLA’s digital transformation goals.

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Blackboard - Education - Large

Washington, USA

Blackboard partnered with A-LIGN to improve security and compliance for its SaaS education platforms. Before, Blackboard used multiple audit firms,... which was costly and inefficient. With A-LIGN, they streamlined audits, centralized evidence collection, and reduced time spent on compliance by 20%. This partnership helped Blackboard meet strict standards like FedRAMP and SOC 2, building trust with government and education customers. The collaboration also brought cost savings and better audit quality.

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University of Staffordshire - Education - Large

Stoke-on-Trent, UK

University of Staffordshire used Blackboard Ally to improve digital accessibility for all students. The university set a new standard by... requiring at least an 80% accessibility score for all content in Blackboard LMS. During Blackboard’s 2024 Fix Your Content Day, they made 7,282 accessibility fixes, the most in Europe and the Middle East, and ranked fifth globally. Ally’s integration led to a 22% increase in unique user downloads and fewer student support requests. Staff and students now create more accessible content from the start, making accessibility a daily practice.

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Higher Colleges of Technology (HCT) - Education - Large

Abu Dhabi, UAE

Blackboard LMS helped Higher Colleges of Technology (HCT) modernize its learning platform. HCT wanted a SaaS-based LMS hosted locally to... meet UAE data regulations. Blackboard and AWS partnered to deliver the first cloud LMS deployment on UAE soil. The migration was smooth, with no disruption to students. Faculty and students now use advanced features like the AI Design Assistant. HCT reduced operational overhead and improved the learning experience.

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University of Pretoria - Education - Large

Pretoria, South Africa

Blackboard Adopt helped the University of Pretoria upgrade its LMS for over 54,000 students. The E-Learning team used Adopt to... deliver in-app messages and connect users to help resources. This made the transition to Blackboard Ultra smooth for both students and faculty. Adopt’s reporting tools gave insights for better communication. The university also used Adopt to highlight new features and support change management.

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Trocaire College - Education - Small

Buffalo, USA

Trocaire College moved from Moodle to Blackboard LMS in just six weeks. The college needed a modern, AI-enabled learning platform... and fast migration. Blackboard LMS and Blackboard Ally improved accessibility, mobile experience, and course design. Instructors and students found the new system easier to use and more engaging. 88.9% of courses became fully accessible after the switch.

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Government Administration Case Studies and Customer Success Stories with Anthology

 

Kansas Department of Corrections - Government Administration - Large

Topeka, USA

Blackboard LMS helped the Kansas Department of Corrections provide secure, consistent online education to nearly 10,000 residents across eight facilities. Before Blackboard, students... struggled with limited technology and inconsistent access to learning tools. The new LMS, hosted on AWS GovCloud and FedRAMP authorized, enabled easier tracking of student progress and allowed seamless transitions between facilities. In 2023, higher education enrollments jumped from an average of 125 to 932 students, and the number of programs grew from 22 to 39. The platform also supports remote internships and apprenticeships, expanding opportunities for incarcerated individuals.

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