Home Conversational Intelligence Chatbot Amelia Amelia Case Studies & Customer Stories

Real-World Case Studies and Customer Success Stories with Amelia

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Digital Employee and Conversational AI solution that delivers the best elements of human interaction – conversation, expression, emotion and understanding

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Financial Services Case Studies and Success Stories with Amelia

CASE STUDY Financial Services Company

Amelia centralized the IT service desk for a financial services company, reducing response times and human errors, improving customer experience for 50,000 employees.

CASE STUDY Financial Services Company

Amelia centralized the IT service desk for a financial services company, reducing response times and human errors, improving customer experience for 50,000 employees.

CASE STUDY Online Gaming Company

The gaming company used Amelia to reduce phishing attacks, speeding up player verification from 10 minutes, enhancing customer service.

Case Study BNP Paribas

How BNP Paribas Securities Services Reimagined Customer Engagements With Amelia

CASE STUDY SEB Bank

SEB Bank deployed Amelia to improve customer service, handling high-volume tasks and reducing call volume for human agents.

Case Study BNP Paribas

How BNP Paribas Securities Services Reimagined Customer Engagements With Amelia

Case Study BNP Paribas

How BNP Paribas Securities Services Reimagined Customer Engagements With Amelia

CASE STUDY SEB Bank

SEB Bank deployed Amelia to improve customer service, handling high-volume tasks and reducing call volume for human agents.

Case Study BNP Paribas

How BNP Paribas Securities Services Reimagined Customer Engagements With Amelia

CASE STUDY Enfield Council

Enfield Council adopts Amelia to manage increasing service demands, handling routine queries, and freeing staff for complex issues, improving service for over 330,000 residents.

CASE STUDY Enfield Council

Enfield Council adopts Amelia to manage increasing service demands, handling routine queries, and freeing staff for complex issues, improving service for over 330,000 residents.

CASE STUDY Cgi

Amelia AI helped CGI reduce client outages by 30%, saving time and money for the company.

CASE STUDY Accenture

Accenture's "Randy-san" virtual assistant improved HR service access, boosting productivity by offering 24/7 information availability.

CASE STUDY Accenture

Accenture's "Randy-san" virtual assistant improved HR service access, boosting productivity by offering 24/7 information availability.

Case Study Largest telecommunications companies

A Major Telco Reinvents Its Retail Business with Amelia

Case Study Telefónica

Amelia Handles 100% of Mobile Phone Traffic for Telefónica

Case Study Telefónica

Amelia Handles 100% of Mobile Phone Traffic for Telefónica

Case Study Largest telecommunications companies

A Major Telco Reinvents Its Retail Business with Amelia

Case Study Telefónica

Amelia Handles 100% of Mobile Phone Traffic for Telefónica

Case Study Largest telecommunications companies

A Major Telco Reinvents Its Retail Business with Amelia

Case Study Telefónica

Amelia Handles 100% of Mobile Phone Traffic for Telefónica

Case Study Largest telecommunications companies

A Major Telco Reinvents Its Retail Business with Amelia

Real-World Case Studies and Customer Success Stories with Amelia

Digital Employee and Conversational AI solution that delivers the best elements of human interaction – conversation, expression, emotion and understanding

Financial Services Case Studies and Success Stories with Amelia

CASE STUDY Financial Services Company

CASE STUDY Financial Services Company

Entertainment Case Studies and Success Stories with Amelia

CASE STUDY Online Gaming Company

Banking Case Studies and Success Stories with Amelia

Case Study BNP Paribas

CASE STUDY SEB Bank

Case Study BNP Paribas

Case Study BNP Paribas

CASE STUDY SEB Bank

Case Study BNP Paribas

Government Administration Case Studies and Success Stories with Amelia

CASE STUDY Enfield Council

CASE STUDY Enfield Council

Information Technology and Services Case Studies and Success Stories with Amelia

CASE STUDY Cgi

CASE STUDY Accenture

CASE STUDY Accenture

Telecommunications Case Studies and Success Stories with Amelia

Case Study Largest telecommunications companies

Case Study Telefónica

Case Study Telefónica

Case Study Largest telecommunications companies

Case Study Telefónica

Case Study Largest telecommunications companies

Case Study Telefónica

Case Study Largest telecommunications companies

Other Industry Case Studies and Success Stories with Amelia

Case Study Online Gaming Company

Case Study Online Gaming Company

Case Study A British multinational hotel group

Case Study Global Banking Group

Case Study Credit Card Company

Case Study Online Gaming Company

Case Study Global Telecom Provider

Case Study Largest mutual life insurance companies

Case Study Credit Card Company

Case Study A British multinational hotel group

Case Study Global Banking Group

Case Study Largest mutual life insurance companies

Case Study Enfield

Case Study An inernational financial services organization

Case Study Enfield

Case Study SEB, a leading Nordic corporate bank

Case Study Credit Card Company

Case Study SEB, a leading Nordic corporate bank

Case Study A British multinational hotel group

Case Study An inernational financial services organization

Case Study An inernational financial services organization

Case Study Global Telecom Provider

Case Study Online Gaming Company

Case Study Enfield

Case Study Global Banking Group

Case Study Global Banking Group

Case Study Global Telecom Provider

Case Study Largest mutual life insurance companies

Case Study Credit Card Company

Case Study A British multinational hotel group

Case Study SEB, a leading Nordic corporate bank

Case Study SEB, a leading Nordic corporate bank

Case Study Enfield

Case Study Global Telecom Provider

Case Study Largest mutual life insurance companies

Case Study An inernational financial services organization