Hospitality Case Studies and Success Stories with Aline
CASE STUDY Holland Home
Roobrik helped Holland Home connect with hidden website visitors and improve lead quality. The team used Roobrik's decision-support surveys to engage prospects early. In the first year, they gained o...ver 150 new qualified leads and four move-ins, with two more in progress. Survey completion rates reached 48%, and conversion from website users to leads was 14%. Roobrik also enabled a strong nurture strategy, keeping prospects engaged until they were ready to move in.
CASE STUDY Atria Senior Living’s El Camino Gardens
Atria Senior Living’s El Camino Gardens, led by Natasha Georges, won the Q Award for high-quality service. They used Aline Quality, a mobile quality management solution, to conduct thorough assessmen...ts and create action plans. This helped them meet Atria's standards and avoid compliance issues. Georges implemented strong processes and held weekly meetings to ensure ongoing compliance. The Q Award now helps them build trust with prospects and differentiate from competitors.
Atria El Camino Gardens won the Q Award for excellence in senior living. They used Aline Quality to improve service quality. The tool helped them identify and fix issues. This led to better resident ...care and compliance. The award helps them stand out from competitors.
CASE STUDY Atria Senior Living’s El Camino Gardens
Atria Senior Living’s El Camino Gardens, led by Natasha Georges, won the Q Award for high-quality resident care. They used Aline Quality, a mobile quality management solution, to conduct thorough ass...essments and ensure compliance with standards. Georges implemented action plans to address issues, focusing on critical factors like timely assessments. Weekly meetings and mock audits helped maintain compliance. The Q Award now helps them build trust with prospects and differentiate from competitors.
Maplewood Senior Living improved sales and marketing with Aline's CRM and Market Insights. They reduced lead deactivation by 30% and improved occupancy data accuracy. The team now spends 75% of their... time on strategic activities. Automated workflows and better data have enhanced efficiency and accountability.
Aline Contact Center helped Park Place Senior Living handle more leads with less staff. Before, Park Place missed many calls and follow-ups. The Aline Contact Center gave them a better way to track a...nd answer every inquiry. It worked with their CRM and made follow-up faster. After using Aline, Park Place saw a 70% increase in total leads by year-end. They captured 314 more inquiries than the year before.
Hospital & Health Care Case Studies and Success Stories with Aline
CASE STUDY Atria Ridgefield
Aline developed the Resident and Family App to help families stay connected with senior living residents. During COVID-19, the app added features for symptom tracking and health updates. It helped fa...milies stay informed and gave caregivers more time with residents. The app is now a vital communication tool.
Care Options Rx uses Aline eMAR to manage medications securely. The platform helped identify narcotics diversion in a community. It tracks controlled substances and flags discrepancies. This helps pi...npoint issues and responsible staff. Aline eMAR improves safety and efficiency.
CarDon & Associates improved their performance tracking with Aline CRM and MatrixCare integration. They replaced their old CRM to better track referrals and improve conversion rates. The new system a...llows for real-time referral integration, reducing data entry errors. This has saved time and improved data accuracy. CarDon can now easily monitor outcomes and improve their referral process.
Grove Menus by Aline helped Elderwood standardize menus and streamline food ordering. Elderwood reduced food costs by 12%, saving over $1 million in the first year. The solution cut food waste and im...proved inventory control. Staff spent less time on ordering, and residents enjoyed better meals with fewer complaints. Grove Menus' support team made the transition smooth and effective.
St. Anne’s Terrace increased occupancy by 21% using Aline CRM with Prospect-Centered Selling. They overcame challenges with missing leads and lack of sales training. Aline CRM provided automated work...flows and personalized sales strategies. The CRM helped build empathetic relationships with prospects. This approach led to a waiting list for popular floor plans.
