ActionIQ Overview

ActionIQ is an Enterprise Customer Data Platform enabling data consolidation and personalized customer experiences at scale. Key capabilities include First Party Data integrations, real-time analytics, AI-driven identity resolution, and integrated customer journeys.

Use Cases

Customers recommend Engagement Management, Advertisement, Lifetime Value Management, as the business use cases that they have been most satisfied with while using ActionIQ.

Other use cases:

  • Cross Selling
  • Product Marketing
  • Sending & Publishing Communications
  • Campaign Management
  • Market Research
  • Account Management
  • Channel Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using ActionIQ.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Launch New Products
  • Scale Best Practices
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Grow Market Share
See all business priorities See less business priorities

ActionIQ Use-Cases and Business Priorities: Customer Satisfaction Data

ActionIQ works with different mediums / channels such as Mobile. and Promotions.

ActionIQ's features include Personalization, and Calculator. and ActionIQ support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ActionIQ analytics capabilities include Analytics, and Custom Reports.

Reviews

"If you want to do the whole thing truly buttoned up, in an omnichannel way, looking at transactions in multiple channels, you need something like ActionIQ that is ingesting data from multiple areas and then activating it across multiple channels."

ActionIQ, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActionIQ

Top Industries

  • Research
  • Publishing
  • Information Technology and Services

Popular in

  • Small Business

ActionIQ is popular in Research, Publishing, and Information Technology And Services and is widely used by Small Business,

Comprehensive Insights on ActionIQ Use Cases

What Are the key features of ActionIQ for Engagement Management?

What Are the key features of ActionIQ for Lifetime Value Management?

Why is ActionIQ the best choice for Cross Selling?

How can ActionIQ optimize your Product Marketing Workflow?

26+ more Business Use Cases

56 buyers and buying teams have used Cuspera to assess how well ActionIQ solved their Customer Data Platform needs. Cuspera uses 495 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ActionIQ testimonial

Chief Customer Officer

If you want to do the whole thing truly buttoned up, in an omnichannel way, looking at transactions in multiple channels, you need something like ActionIQ that is ingesting data from multiple areas and then activating it across multiple channels.
ActionIQ testimonial

Senior Manager, Marketing Operations

There have been phenomenal increases to the customer experiences and retention because of ActionIQ.
ActionIQ testimonial

Nick Rockwell

Former CTO

New York Times

With [ActionIQ], we were able to marry the usability of a typical campaign management solution with infrastructure grade architecture and scalability. Meaning, they know how to make a useful product for marketers, and build tech you can actually integrate into a modern infrastructure. Testimonial By Nick Rockwell
CUSTOMERS TESTIMONIALS
ActionIQ testimonial

Chief Customer Officer

If you want to do the whole thing truly buttoned up, in an omnichannel way, looking at transactions in multiple channels, you need something like ActionIQ that is ingesting data from multiple areas and then activating it across multiple channels.
ActionIQ testimonial

Senior Manager, Marketing Operations

There have been phenomenal increases to the customer experiences and retention because of ActionIQ.
ActionIQ testimonial

Nick Rockwell

Former CTO

New York Times

With [ActionIQ], we were able to marry the usability of a typical campaign management solution with infrastructure grade architecture and scalability. Meaning, they know how to make a useful product for marketers, and build tech you can actually integrate into a modern infrastructure. Testimonial By Nick Rockwell

Case Studies

Retail

CASE STUDY Albertsons

Increased Email Open Rates By 20% And Reduced Customer Churn By 15%

Consumer Goods

Case Study Vera Bradley

Vera Bradley Returns to Growth With a Transformational Vision Rich customer data and personalization at scale set the stage for a more profitable future.

Case Study Albertsons

Increased Email Open Rates By 20% And Reduced Customer Churn By 15%

Financial Services

Case Study Genworth Financial

Genworth Financial Digital Transformation and Customer Experience : Streamline personalized communications with customers.

Case Study A global, multi-banner retailer

$5B+ Retailer Delivers Double-Digit Growth Through Modern Audience Orchestration

Media Production

Case Study Pandora Media

Access and leverage the billions of signals within the data to better understand and interact with every user.

lightning

Peers used ActionIQ for engagement management and advertisement

ActionIQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (68)
Custom Reports

4.73/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (68)
Custom Reports

4.73/5 ★

Read Reviews (51)

Software Failure Risk Guidance

?

for ActionIQ

Overall Risk Meter

Low Medium High

Top Failure Risks for ActionIQ

ActionIQ, Inc. News

M&A

Uniphore Buys ActionIQ: What We Can Learn - Customer Think

Uniphore has acquired ActionIQ, a company known for its customer data platform, which will enhance Uniphore's capabilities in customer experience automation.

M&A

Uniphore Acquiring ActionIQ and Infoworks to Deliver the Industrys First Zero Data AI Cloud -

Uniphore is acquiring ActionIQ and Infoworks to create the first Zero Data AI Cloud in the industry.

M&A

Uniphore Acquires ActionIQ and Infoworks to Launch Zero Data AI Cloud - SDxCentral

Uniphore has acquired ActionIQ and Infoworks to introduce the Zero Data AI Cloud.

Uniphore acquires ActionIQ and Infoworks - MarTech

Uniphore has acquired ActionIQ and Infoworks, expanding its capabilities in customer experience and data management.

ActionIQ, Inc. Profile

Company Name

ActionIQ, Inc.

Company Website

https://www.actioniq.com/

HQ Location

50 W 23rd Street, Suite 6A, New York, New York 10010, US

Social